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  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the Technology and View Details
Keywords: by Julia Hanna; Education; Technology
  • October 2007 (Revised October 2009)
  • Case

Global Climate Change and BP

By: Forest L. Reinhardt and Mikell Hyman
Following the sudden resignation of Sir John Browne, Tony Hayward, BP CEO, must decide how global climate change management will figure into BP's corporate strategy. Climate change management was a major part of BP's strategy under Browne: In 1997 Browne broke from his... View Details
Keywords: Change Management; Climate Change; Corporate Strategy; Corporate Social Responsibility and Impact; Management Teams; Environmental Sustainability; Government and Politics; Energy Sources; Global Strategy; Operations; Utilities Industry; Energy Industry; United Kingdom
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  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

are discussed. Download the paper: http://www.hbs.edu/research/pdf/08-080.pdf Turning Waste into By-Product (revised) Author:Deishin Lee Abstract We determine, in a competitive setting, the optimal operating regimes for a firm that... View Details
Keywords: Martha Lagace
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

produce sustained economic superiority or a model to be emulated in the U.S. is debatable. While some would like to see a convergence around the best features of the European and U.S. approach to management, there was limited confidence... View Details
Keywords: by James Heskett
  • 11 Oct 2016
  • First Look

October 11, 2016

service requests to their city government. Users who viewed photos of city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • June 2024
  • Simulation

Vehicle Lifecycle Emissions Calculator

By: Mike Toffel, Shirley Lu and George Serafeim
This Vehicle Lifecycle Emissions Calculator calculates the greenhouse gas emissions over the lifespan of internal combustion engine (ICEs) vehicles, battery electric vehicles (BEVs), and plug-in hybrid electric vehicles (PHEV), including those associated with their... View Details
Keywords: Decarbonization; Environment; Carbon Accounting; Carbon; Carbon Abatement; Electric Vehicles; Automobiles; Environmental Accounting; Environmental Management; Environmental Sustainability; Strategy; Technological Innovation; Supply Chain; Business and Stakeholder Relations; Climate Change; Transportation; Transportation Industry; Auto Industry; Battery Industry
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  • 16 Apr 2013
  • First Look

First Look: April 16

units for Zappos' employees, and a promise that Zappos could operate as an independent subsidiary-was on the table. Zappos' financial advisor, Morgan Stanley, estimated the future equity value of an IPO to be between $650 million and $905... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2013
  • What Do You Think?

Is Top-Down Resource Allocation on the Rise?

drew attention to the resource allocation process (RAP) with his seminal study of four organizations in 1970. He concluded that a bottom-up process of idea generation begun by operational managers and shaped by middle management works... View Details
Keywords: by James Heskett
  • 30 Mar 2015
  • Research & Ideas

Managing the Family Business: Preparing to Sell

cycle(s) and get ahead of the curve. They understand the family's cash needs, now and in the future, along with its true strengths and weaknesses. They want to educate themselves about the differences between families with operating... View Details
Keywords: by Jonathan Pellegrin; Food & Beverage; Retail
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

introduction of a very general class of unobserved heterogeneity on agents' preferences. Under minimal assumptions, we show existence and uniqueness of equilibrium. We provide two algorithms to compute the equilibria in our model. The first algorithm View Details
Keywords: Dina Gerdeman
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining information on the production activities of firms operating... View Details
Keywords: Sean Silverthorne
  • 28 May 2013
  • First Look

First Look: May 28

therapy innovations. To bolster Medtronic's near-term prospects, he has supported creative product and business model innovations aimed at overcoming adoption barriers in emerging economies. Ishrak restructured his executive team and their responsibilities: the heads... View Details
Keywords: Sean Silverthorne
  • February 2011 (Revised November 2012)
  • Case

Product Development at OPOWER

By: Thomas Eisenmann and Rob Go
OPOWER, a software startup that helps utilities engage their customers in ways that reduce energy consumption, is scaling rapidly. The company's new head of product management has designed a system to address a point of constant tension: whether to build custom... View Details
Keywords: Business Startups; Customer Relationship Management; Entrepreneurship; Growth Management; Product Development; Sales; Customization and Personalization; Energy Conservation; Environmental Sustainability; Information Technology Industry; Utilities Industry
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  • 14 Jun 2011
  • First Look

First Look: June 14

pricing structure. InterfaceRAISE needed to decide how to accelerate its growth while better achieving its three objectives: improving its clients' sustainability performance, enhancing its parent company's brand image and sales, and... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • First Look

November 17, 2015

Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues,... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

intangibles (such as its distinctive culture) and tacit knowledge that could best be conveyed within a single organizational structure. Similarly, but on a much larger scale, the Salvation Army operates primarily as a branch organization,... View Details
Keywords: by Carla Tishler
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

made-in-Japan products and concepts to Godiva’s other markets. How could Chouchan keep the momentum and sustain Godiva Japan’s top-line and bottom-line growth going forward? Would he be able to keep the balance between aspirational and... View Details
Keywords: by Sean Silverthorne
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

of society depends on trust. So the zone of sustainable action for a business should be the overlap between ethics and economics. The role of the organization is to ensure that all activity occurs within that overlap; the role of... View Details
Keywords: by Harvard Management Update
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

patient numbers in both NGO data and government registers by 20% and underreporting of treatment interruptions by 25%. We find no effect on worker or patient satisfaction. This suggests biometric technology is both an effective and View Details
Keywords: Dina Gerdeman

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