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  • All HBS Web  (4,356)
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  • Research Summary

Systems Psychodynamics

Most of my research and pedagogical practice are informed by a systems psychodynamics perspective. First introduced by social scientists who conjugated open systems and psychoanalytic theories in their scholarly writing and organizational consulting, this... View Details

  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

scanrail SUMMING UP: Is Modern Monetary Theory a Fancy Term for Today’s Reality? Modern monetary theory (MMT) is “silly thinking” (Andy), “a totally unproven theory” (Alex), a “free lunch” (John), and... View Details
Keywords: by James Heskett
  • Research Summary

My research draws upon social and cultural theories to address three important topics in marketing: branding strategy, organizing to deliver creative content, and cultural consumer behavior:

1)Branding Strategy: How are iconic brands built?

I have... View Details

  • January 2016
  • Case

Haiti Hope: Innovating the Mango Value Chain

By: Amy C. Edmondson and Jean-François Harvey
This case study examines a market-based approach to economic development through the eyes of NGO TechnoServe's project manager, implementing a US$9.5 million five-year public-private partnership between Coca-Cola, IDB, and USAID. The case ends at the beginning of the... View Details
Keywords: Sustainability; Economic Development; Corporate Social Responsibility; Emerging Country; Teaming; Public-private Partnership; Inter-organizational Relationships; Collaboration; Strategy Implementation; Agricultural Commodity; Plant-Based Agribusiness; Public Sector; Supply Chain Management; Customer Value and Value Chain; Corporate Social Responsibility and Impact; Learning; Partners and Partnerships; Private Sector; Developing Countries and Economies; Social Enterprise; Food and Beverage Industry; Agriculture and Agribusiness Industry; Haiti
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Edmondson, Amy C., and Jean-François Harvey. "Haiti Hope: Innovating the Mango Value Chain." Harvard Business School Case 616-040, January 2016.
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

bias it is likely to show—directly contradicting the theory that ideological groups might self-select over time into increasingly biased camps. "The data suggests that people are engaging in conversation with each other online, even... View Details
Keywords: by Michael Blanding; Publishing
  • November 2022
  • Background Note

The Future of E-Commerce: Lessons from the Livestream Wars in China

By: Ayelet Israeli, Jeremy Yang and Billy Chan
This note explores the emerging multi-billion dollar commerce trend of livestream commerce. Livestream commerce is the sale of goods or services directly to consumers via live shows on digital platforms (such as social media or e-commerce platforms). It is a form of... View Details
Keywords: Retail; Retailing; E-commerce; E-Commerce Strategy; Ecommerce; Channels Of Distribution; Marketing Communication; Livestream Commerce; Marketing; Marketing Channels; Marketing Strategy; Advertising; Brands and Branding; Media; Consumer Behavior; Social Media; Retail Industry; Consumer Products Industry; Advertising Industry; China; United States; United Kingdom
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Israeli, Ayelet, Jeremy Yang, and Billy Chan. "The Future of E-Commerce: Lessons from the Livestream Wars in China." Harvard Business School Background Note 523-055, November 2022.

    A Causal Test of the Strength of Weak Ties

    The strength of weak ties is an influential social-scientific theory that stresses the importance of weak associations (e.g., acquaintance versus close friendship) in influencing the transmission of information through social networks. However, causal tests of... View Details
    • October 2008
    • Article

    Creativity and the Role of the Leader

    By: Teresa M. Amabile and Mukti Khaire
    In today's innovation-driven economy, understanding how to generate great ideas has become an urgent managerial priority. Suddenly, the spotlight has turned on the academics who've studied creativity for decades. How relevant is their research to the practical... View Details
    Keywords: Leadership; Commercialization; Managerial Roles; Creativity; Innovation and Management; Social and Collaborative Networks; Diversity
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    Amabile, Teresa M., and Mukti Khaire. "Creativity and the Role of the Leader." Harvard Business Review 86, no. 10 (October 2008).
    • 07 Apr 2022
    • Research & Ideas

    Giving Back: Consumers Care More About How Companies Donate Than How Much

    Companies donate billions of dollars every year, hoping their generosity will not only help important causes, but also attract socially conscious consumers to their brands. What companies might not realize is that people focus less on the... View Details
    Keywords: by Pamela Reynolds
    • 05 Sep 2023
    • Book

    Thriving After Failing: How to Turn Your Setbacks Into Triumphs

    they do stumble, their instinct is to hide their mistakes, rather than openly acknowledge them. Yet to unlock potential success, Edmondson says, people need to be honest about failures, so they can learn from them. Likewise, at a time... View Details
    Keywords: by Michael Blanding
    • 25 Jun 2012
    • Research & Ideas

    Collaborating Across Cultures

    other person necessarily even realizing it. A Learnable Habit The good news is that cultural metacognition is not fixed, but rather it is a mental habit that can be learned over time and through different circumstances. "People who have a... View Details
    Keywords: by Michael Blanding
    • 2020
    • Working Paper

    Design in the Age of Artificial Intelligence

    By: Roberto Verganti, Luca Vendraminelli and Marco Iansiti
    Artificial Intelligence (AI) is affecting the scenario in which innovation takes place. What are the implications for our understanding of design? Is AI just another digital technology that, akin to many others, will not significantly question what we know about... View Details
    Keywords: Artificial Intelligence; Design Thinking; Technological Innovation; Design; Change; Theory; AI and Machine Learning
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    Verganti, Roberto, Luca Vendraminelli, and Marco Iansiti. "Design in the Age of Artificial Intelligence." Harvard Business School Working Paper, No. 20-091, February 2020.
    • 26 Aug 2002
    • Research & Ideas

    High-Stakes Decision Making: The Lessons of Mount Everest

    pit competing theories against one another in many cases, and try to argue that one explanation outperforms the others. The Everest case suggests that both of these approaches may lead to erroneous conclusions and reduce our capability to... View Details
    Keywords: by Michael A. Roberto
    • September 2014
    • Article

    The New Heretics: Hybrid Organizations and the Challenges they Present to Corporate Sustainability

    By: Nardia Haigh and Andrew J. Hoffman
    Corporate sustainability has become mainstream; reaching into all areas of business management. Yet despite this progress, large-scale social and ecological issues continue to worsen. In this article, we examine how corporate sustainability has been enacted as a... View Details
    Keywords: Social Issues; Corporate Social Responsibility and Impact; Environmental Sustainability; Mission and Purpose
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    Haigh, Nardia, and Andrew J. Hoffman. "The New Heretics: Hybrid Organizations and the Challenges they Present to Corporate Sustainability." Organization & Environment 27, no. 3 (September 2014): 223–241.
    • 2017
    • Working Paper

    The 4 Minds of the Customer: A Framework for Understanding and Applying the Science of Decision Making

    By: Ryan Hamilton and Uma R. Karmarkar
    Scientists have spent decades creating powerful and detailed descriptions of how people make decisions. Unfortunately, many of these theories make contradictory predictions and are difficult to understand and implement. We introduce the 4 Minds framework as a practical... View Details
    Keywords: Consumer Choice; Market Research; Decision Making Process; Decision; Marketing Research; Consumer Behavior; Decision Choices and Conditions; Marketing; Decision Making; Segmentation; Research
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    Hamilton, Ryan, and Uma R. Karmarkar. "The 4 Minds of the Customer: A Framework for Understanding and Applying the Science of Decision Making." Marketing Science Institute Report, No. 17-109, May 2017.
    • 12 Apr 2022
    • Research & Ideas

    Swiping Right: How Data Helped This Online Dating Site Make More Matches

    some estimates, with players such as Bumble, Tinder, and OKCupid vying to help people find love. While McFowland is not a dating expert, his work in machine learning and social sciences examines the efficacy... View Details
    Keywords: by Kara Baskin
    • 20 Jan 2011
    • Working Paper Summaries

    Testing Coleman’s Social-Norm Enforcement Mechanism: Evidence from Wikipedia

    Keywords: by Mikolaj J. Piskorski & Andreea Gorbatai; Publishing
    • TeachingInterests

    Entrepreneurship in Emerging Economies (Online Course)

    By: Tarun Khanna

    This business and management course takes an inter-disciplinary approach to understanding and solving complex social problems. You will learn about prior attempts to address these problems, identify points of opportunity for smart entrepreneurial efforts, and... View Details

    • Spring 2021
    • Article

    Corporate Resilience and Response During COVID-19

    By: Alex Cheema-Fox, Bridget LaPerla, George Serafeim and Hui (Stacie) Wang
    The coronavirus pandemic caused a sharp market decline while raising heterogeneous responses across companies related to their employees, supply chain, and repurposing of operations to provide needed products and services. We study whether during the 2020 COVID-19... View Details
    Keywords: ESG; COVID-19; Coronavirus; Crisis Response Plans; Crisis; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Leadership & Corporate Accountability; Big Data; Machine Learning; Investor Behavior; Institutional Investors; Corporate Performance; Health Pandemics; Crisis Management; Corporate Social Responsibility and Impact; Human Capital; Supply Chain; Operations; Leadership; Corporate Accountability; Institutional Investing; Performance
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    Cheema-Fox, Alex, Bridget LaPerla, George Serafeim, and Hui (Stacie) Wang. "Corporate Resilience and Response During COVID-19." Journal of Applied Corporate Finance 33, no. 2 (Spring 2021): 24–40.
    • 11 Aug 2022
    • Research & Ideas

    When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

    “Work hard, and you’ll be successful.” How often do we tell children that the key to success is putting forth effort? That advice might seem like admirable inspiration to encourage kids to work hard as they pursue their goals. However, new research in the Journal of... View Details
    Keywords: by Michael Blanding; Education
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