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Show Results For
- All HBS Web
(759)
- News (293)
- Research (354)
- Events (3)
- Multimedia (16)
- Faculty Publications (203)
- Web
Courses by Faculty - Course Catalog
Opportunities in the Restaurant Industry General Management Spring 2025 Q3Q4 3.0 Matt Kelly Real Estate Investing Finance Spring 2025 Q3 1.5 Tarun Khanna IFC: Saudi Arabia; Economic Diversification Strategy January 2025 J 3.0 John... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
Describes TelePizza, Spain's leading chain of pizza restaurants and delivery services. TelePizza has experienced rapid growth to 500 stores since its creation in 1987. The company went public on the Spanish stock market in late 1996.... View Details
Keywords: Sean Silverthorne
- 13 Feb 2019
- News
We’re All Going to Get Hacked
If you don’t fix it, you’re going to lose the trust. If you couldn’t go into a restaurant and trust the fact that the food had been prepared right. And that’s because there’s laws and regulations that come in there. We see View Details
- 12 Sep 2019
- News
Skydeck Voices: Finding My Muse
think about can I create some kind of quirky farm-to-table, like, shipping containers and restaurant incubator and something that's really unusual and very different there and so those areas of conflict help me start seeing, “Well there's... View Details
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
up premiums for everyone else,” Edelman says. “As an ordinary consumer, your rates will go up whether or not you ever use Uber yourself.” (In related research, Edelman argues that online travel intermediaries like Expedia end up inflating costs for consumers, as do... View Details
- 01 Dec 2005
- News
A Matter of Opinion
one’s employees. That’s pretty good!” That classmate, David Karam, who operates 135 Wendy’s restaurant franchises in five states, says of Navasky, “Vic really ventured into the lion’s den at OPM — we were a pretty conservative bunch. But... View Details
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
217-082 Cambridge Franchise Partners Two partners commence a rollup in the quick-service restaurant segment. They focus on operating improvements and spinning-off real estate. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 22 Jul 2014
- First Look
First Look: July 22
School Case 514-014 Gastón Acurio: A Recipe for Success Gastón Acurio, star chef and restaurateur from Peru, must decide whether and how to adapt his signature Peruvian cuisine to local tastes as he opens restaurants in new countries.... View Details
Keywords: Sean Silverthorne
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
created polpa: cans of peeled, finely chopped tomatoes meant to save time without sacrificing flavor. The product was wildly popular with the restaurants that made up the bulk of Mutti customers at the time. Can a canned tomato command a... View Details
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
David H. Koch Theater; an amphitheater for the Film Society of Lincoln Center; a 33,000-square-foot expansion of the Juilliard School; new dance studios for the School of American Ballet; the David Rubenstein Atrium/Visitor Services; and a high-end View Details
- 25 Apr 2023
- News
Class of 2022 Startups Sweep Alumni New Venture Competition
contain no preservatives. Its first pre-order sold out in December, and the team has since launched a few dozen retail and restaurant partnerships and an online retail shop as well. Because Tilden is a consumer product, Wood says the pair... View Details
Keywords: Margie Kelley
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
and (b) when the inspection occurs within an inspector’s daily schedule. Analyzing thousands of food safety inspections of restaurants and other food-handling establishments, we find that inspectors cite more violations after inspecting... View Details
Keywords: Sean Silverthorne
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
alongside global brands. Retailing and distribution remain largely local. And American consumers show a desire for increasing cultural variety in their life experiences, eating more often at ethnic restaurants and vacationing more often... View Details
- 01 Jun 2015
- News
Higher Ground
said with music.” Galatoire’s is a New Orleans institution—the kind of restaurant where a waiter may have served the same family for generations. The local desire to eat and be seen at Galatoire’s is so strong that its no-reservations... View Details
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
information that’s available on the online review platforms and information that’s obtained through government regulation to gather more informative signals of restaurant hygiene. I’m also working on other research estimating network... View Details
- 13 Dec 2022
- News
The First Five Years: Christine Keung and Reggie Smith
graduates from working-class families. I helped my parents deliver packages and clean college dorms in Philadelphia. Christine helped her immigrant parents run a Chinese restaurant in Los Angeles. It was impossible for us to experience... View Details
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
example would be laptop computers that vary in configuration, with one having a CD-ROM and another having a wireless modem. Entrees in a restaurant would be another example. In these cases, choosing one alternative provides you with some... View Details
- 01 Jun 2010
- News
Michael Depatie
Depatie Art by Scott Laumann Founded in 1981, Kimpton Hotels & Restaurants is America’s first (and largest) boutique hotel group. With its hosted evening wine hour (where you might play Wii or have your tarot cards read), whimsical style,... View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food drive-thru View Details
Keywords: Sean Silverthorne
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in stringency and accuracy, (2) reviewers to be influenced by existing reviews, and (3) product quality to change over... View Details
Keywords: Sean Silverthorne