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Show Results For
- All HBS Web
(1,209)
- People (7)
- News (199)
- Research (688)
- Events (2)
- Multimedia (2)
- Faculty Publications (142)
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- 01 Dec 2008
- Lessons from the Classroom
How Many U.S. Jobs Are ‘Offshorable’?
India. "The case raises an uncomfortable question: Why should Monitor pay a Harvard MBA top dollar to conduct business research in the United States while an Indian Institute of Management graduate could do the work just as effectively in... View Details
Keywords: by Julia Hanna
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
four-component processes of the Customer Management theme—customer selection, acquisition, retention, and growth—demonstrating their importance in maximizing customer value and, ultimately, in value creation itself.Customer management (CM) View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
values were reflected in the zaibatsu and other enterprise groups, which paternalistically watched over their affiliated companies. Within the organization, such values were evident in the widespread norm of lifetime employment... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
expenses since the 1980s. Program accounting allowed Boeing to expense estimated average costs instead of the actual production costs of an aircraft. This practice lowered the effect of the initially high costs of manufacturing new... View Details
Keywords: Sean Silverthorne
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
The bottom line is, after all, the bottom line when it comes to business success. No profit, no business. But should money be the sole measure for evaluating and rewarding the effectiveness of a leader? In a new Harvard Business School... View Details
Keywords: by Martha Lagace
- 07 Apr 2009
- First Look
First Look: April 7, 2009
countries serving on the board are rewarded with an average $60 million "bonus" in IBRD loans. This is more likely driven by soft forces like boardroom culture rather than by the power of the vote itself. We find no significant View Details
Keywords: Martha Lagace
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions regarding the volume, value, and appropriate use of this care model.” The View Details
- 25 Mar 2014
- First Look
First Look: March 25
we identify a profound and consistent gender gap in entrepreneur persuasiveness. Investors prefer pitches presented by male entrepreneurs compared with pitches made by female entrepreneurs, even when the content of the pitch is the same. This View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
absent from the largest retail markets. Moreover, every retailer that has ventured overseas has failed as often as it has succeeded. On average, the extent of internationalization doesn't have a significant effect on either retailers'... View Details
Keywords: Carmen Nobel
- 29 Sep 2015
- First Look
September 29, 2015
recursion, interaction, and subjective construal between the self concept and the social system. In two lab experiments and a field experiment in a global consulting firm, we tested the hypotheses by offering people reflections on times... View Details
Keywords: Sean Silverthorne
- 04 Oct 2011
- First Look
First Look: October 4
in the existing network structure. Specifically, we propose that the dynamics of proximate network structures, which reflect firms' and their partners' direct connections, affect the formation of bridging ties by shaping the... View Details
Keywords: Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
experiencing a threat to their abilities, individuals who misrepresent their performance as better than it actually is boost their feelings of competence. We situate these findings in the literature on self-protection. We show that this “counterfeit competence” View Details
Keywords: Dina Gerdeman
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
actually the moment that got me to reflect on how the world was changing, [including] the world sitting in front of me in classrooms,” said Margolis, the James Dinan and Elizabeth Miller Professor of Business Administration at Harvard... View Details
Keywords: by Dina Gerdeman
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
organization, and the role of the IS manager was to integrate them in support of the business's transaction processes. Then around 1980 we started to see the emergence of the microcomputer; for the next fifteen years or so, DIS reflected... View Details
Keywords: by Staff
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
of great experience managing a couple billion dollars in revenue and 1,500 salespeople. Our VP of engineering and our CFO are also like that. It makes a huge difference, because you can't have people going through this the first time—you need the bench strength.... View Details
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
like to emphasize that my previous statements about long-term stock return risk do not mean, as some have sometimes characterized it, that "stocks are riskless in the long run." This statement lacks empirical or logical support. Stock prices ultimately View Details
Keywords: by Ann Cullen
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
newest issue of the renowned British research journal, the oldest scholarly journal in the world dating back to the 1600s. This latest issue was organized around the theme of how architecture impacts collective behavior. As its title suggests, Bernstein’s paper... View Details
Keywords: Re: Ethan S. Bernstein
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
working hard didn't increase their number of hours; and lower-skilled workers didn't work more at all. The application of formal cash incentives worked in a different way than the sorting effect. The absolute effect of cash incentives was... View Details
Keywords: by Michael Blanding
- 07 Oct 2008
- First Look
First Look: October 7, 2008
awareness. We use a network approach to demonstrate that the connections between two countries through joint-membership in the same IGOs are associated with a large positive influence on the foreign direct investment that flows between them. Moreover, we show that this... View Details
Keywords: Martha Lagace
- 15 Jul 2008
- First Look
First Look: July 15, 2008
exploring the conditions under which investable tax credits may be the most effective mechanism to deliver a production subsidy and discusses the desirability of employing investable tax credits in other policy domains. Estimates of tax... View Details
Keywords: Martha Lagace