Publications

January 2007
Article

Introducing the First Management Control Systems: Evidence from the Retail Sector

By: Tatiana Sandino

Focusing on a sample of US retailers, I study the management control systems (MCS) that firms introduce when they first invest in controls, and identify four categories of initial MCS, which are defined in terms of the purposes these MCS fulfill. The first category,... View Details

Keywords: Management Control Systems; Entrepreneurial Organizations; Firm Growth; Corporate Strategy; Entrepreneurship; Management Systems; Growth and Development Strategy

SSRN

Program

Managing Turbulence

raises the bar for everyone Attract and retain the best talent with a diversity and inclusion approach Build a powerful coalition of high-performing individuals and teams Cultivate self-awareness and authentic leadership at every level Find opportunity, strength, and... View Details

10 Jul 2023
In Practice

The Harvard Business School Faculty Summer Reader 2023

to save himself from his inner turmoil. Arthur Brooks is the William Henry Bloomberg Professor of the Practice of Public Leadership at Harvard Kennedy School, and Professor of Management Practice at HBS. He is the author of From Strength to Strength: Finding Success,... View Details

Keywords: by Dina Gerdeman

Web

Resumes & Cover Letters - Alumni

Attention-grabber Approach Outline your objectives using relevant information that attracts the attention of the reader. Salutation Address the letter to a specific person. Capture the reader's attention and briefly introduce yourself. Mention the referral/company... View Details

2025
Working Paper

Race, Rental Yields, and Housing Decay in Manhattan

By: Tom Nicholas and Christophe Spaenjers

We develop a new dataset on real estate transactions in Manhattan (1912–1939), linked to federal Census records (1930 and 1940) and property images used for tax assessment purposes (around 1940 and 1980). We analyze investor returns and incentives to maintain... View Details

Keywords: Housing Markets; Rental Yields; Urban Decay; Manhattan; Race; Equality and Inequality; Investment Return; Motivation and Incentives; Real Estate Industry; New York (city, NY)

SSRN

February 2022 (Revised September 2022)
Case

Lilium: Preparing for Takeoff

By: Navid Mojir, Vincent Dessain, Mette Fuglsang Hjortshoej and Emer Moloney

Lilium is a German company focused on developing electric vertical takeoff and landing vehicles (eVTOLs) that can be used to offer air taxi services. The company went public in September 2021 through a special purpose acquisition company (SPAC) deal, raising more than... View Details

Educators

2019
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC

By: Carliss Y. Baldwin

The IBM PC was the first digital computer platform that was open by as a matter of strategy, not necessity. The purpose of this chapter is to understand the IBM PC as a technical system and set of organization choices in light of the theory of how technology shapes... View Details

Keywords: IBM; Personal Computer; Digital Platforms; System; Strategy

SSRN

Read Now

May 1993 (Revised January 1994)
Case

Cummins Engine Company, The: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant

By: Robert H. Hayes

Cummins Engine Co. is starting up production of diesel engine crankshafts in its plant in central Mexico. This operation requires much tighter tolerances than any product previously produced at the plant, and the young (recent MBA) manager who is in charge of the... View Details

Keywords: Decision Choices and Conditions; Production; Cross-Cultural and Cross-Border Issues; Emerging Markets; Problems and Challenges; Industrial Products Industry; Mexico; Alabama

Educators

Other Article

What Do We Know About Variance in Accounting Profitability?

By: Anita M. McGahan and Michael E. Porter

In this paper, we analyze the variance of accounting profitability among a broad cross-section of firms in the American economy from 1981 to 1994. The purpose of the analysis is to identify the importance of year, industry, corporate-parent, and business-specific... View Details

Keywords: Strategy; United States

October 2003 (Revised February 2004)
Background Note

Introduction to the Large-Scale Investment (LSI) Course at Harvard Business School

By: Benjamin C. Esty

Introduces students to the Large-Scale Investment (LSI) course taught at Harvard Business School. LSI is a case-based course about project finance that is designed for second-year MBA students. The course is about project finance, which involves creation of a legally... View Details

Keywords: Value Creation; Project Finance; Investment; Projects

2022
Chapter

The Merits and Limits of China's Modern Universities

By: William C. Kirby

China has a long history of advanced learning, but its modern universities are quite young. Beginning in the late nineteenth century, the establishment of Chinese universities based on international models signaled the end of a millennium of promoting talent through... View Details

Keywords: Higher Education; Education Industry; China

18 Oct 2021
News

How to Reframe What Work Means to You

11 May 2020
News

Professor Frances Frei talks Uber, WeWork & more

2015
Chapter

The Role of Multiplier Firms and Megaprojects in Leading Change for Sustainability

By: Amy C. Edmondson, Martine Haas, John D. Macomber and Tiona Zuzul

In both the private and public sectors, organizations around the world face increasingly pressing questions about how to stimulate and manage change for long-term environmental, social, and economic sustainability. The purpose of this chapter is to highlight the roles... View Details

Keywords: Blueprint Logic; Learning Logic; Megaprojects; Multiplier Firms; Leading Change; Environmental Sustainability

January 2016
Case

Open Innovation at Fujitsu (A)

By: Amy C. Edmondson and Jean-François Harvey

This case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location decision between Tokyo, Japan, downtown San Francisco or Sunnyvale, California, regarding establishing a small... View Details

Educators

March 2017
Exercise

Designing Transformational Customer Experiences

By: Stefan Thomke

Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or empathy that they encountered. The reality is that most customer... View Details

Keywords: Customer Experience; Exercise; Learning By Doing; LEGO; Storytelling; Customer Satisfaction; Design; Innovation and Management; Transformation; Service Delivery