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Show Results For
- All HBS Web
(1,133)
- News (185)
- Research (755)
- Events (8)
- Multimedia (14)
- Faculty Publications (497)
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- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
If knowing what customers need is marketing gold, pinpointing exactly when they need it may just be platinum. Services that become part of a customer’s routine may deliver advantages beyond repeat business for a company, Harvard Business School Associate Professor Eva... View Details
- November 2007 (Revised July 2009)
- Case
Differences at Work: Martin (A)
By: Sandra J. Sucher and Rachel Gordon
Martin, a gay man who was not out at his Italian firm, witnesses his division manager deliver a homophobic comment to his boss. He wonders what he should do. View Details
Keywords: Prejudice and Bias; Behavior; Managerial Roles; Ethics; Gender; Diversity; Power and Influence
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Martin (A)." Harvard Business School Case 408-019, November 2007. (Revised July 2009.)
- 04 Apr 2017
- First Look
First Look at New Research, April 4
contributors of biased and slanted content in Wikipedia articles about U.S. politics and focus on two research questions: (1) Do contributors display tendencies to contribute to topics with similar or... View Details
Keywords: Sean Silverthorne
- 24 Oct 2006
- First Look
First Look: October 24, 2006
political conflict and individual and group biases occasioned by organizational differentiation. We categorize the sources of functional bias into intentional, driven by... View Details
Keywords: Sean Silverthorne
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
potential players. But in case he gets stymied with all of them, he should be open to assembling a team that's more offensively oriented. Axiom #2: Be Bold And Quick When the rules of negotiation have changed drastically, should you be... View Details
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
are hospitalized, and 3,000 die due to foodborne illnesses, according to the Center for Disease Control and Prevention. The research is detailed in the paper “How Scheduling Can View Details
- January 2004
- Background Note
Why Developers Don't Understand Why Consumers Don't Buy
Looks at the psychological biases developers bring to the new product development process. Identifies three reasons why developers may do a poor job of identifying the demand for an innovative, new concept or product: (1) the self-selection bias, (2) differing initial... View Details
- 01 Sep 2003
- What Do You Think?
To Whom Should Boards be Accountable?
part on his former role as CEO of a highly respected S&P 500 U.S. corporation. He makes clear his position by asserting that boards' almost single-minded devotion to shareholder returns may be an important cause of the recent shortfalls in corporate governance... View Details
Keywords: by James Heskett
- 05 Sep 2006
- First Look
First Look: September 5, 2006
integration has not been accompanied by general increases in four types of global concentration measures: industry seller concentration, cross-industry superconcentration, national/regional hegemony, and geographic concentration. The... View Details
Keywords: Sean Silverthorne
- 25 Jun 2013
- First Look
First Look: June 25
it was achieved. These results clarify our understanding of the correspondence bias using evidence from both archival studies and experiments with experienced professionals. We discuss implications for both... View Details
Keywords: Anna Secino
- 25 Apr 2017
- First Look
First Look at New Research, April 25
ReVista: Harvard Review of Latin America Globalizing Latin American Beauty By: Jones, G. Abstract—This article discusses the growth over time of the beauty industry in Latin America and its bias towards... View Details
Keywords: Sean Silverthorne
- 13 Jan 2009
- First Look
First Look: January 13, 2009
that as the same customers gain more experience with online DVD rentals, the extent to which they hold should films longer than want films decreases. Our results suggest that present bias has a meaningful impact on choice in the field... View Details
Keywords: Martha Lagace
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
Leading in the 21st Century is an HBS Executive Education program being held in January 2000. Professors Gary Hamel and John Kotter talk about the course and the new realities of leadership View Details
Keywords: by Staff
- 21 Oct 2014
- First Look
First Look: October 21
source of information contains greater bias and slant-text written by an expert or that constructed via collective intelligence? Do the costs of acquiring, storing, displaying, View Details
Keywords: Sean Silverthorne
- 16 Mar 2010
- First Look
First Look: March 16
will be more willing to commit resources to the firm. In this way, success breeds success and strengthens performance persistence. Conflict of Interest and the Intrusion of View Details
Keywords: Martha Lagace
- 15 May 2019
- Research Event
The Unconventional Capitalism That Shapes Business History
correct this bias by recovering the lives of key business leaders across Africa, Asia, and Latin America. We learned of different sorts of capitalism in a session devoted to this endeavor to create a whole... View Details
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
for significant psychological biases that lead to irrationality. By accepting this fact, you can learn to overcome bias and think more rationally during your most important negotiations. View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
prescriptions were few. The diagnoses ranged from "blatant procrastination and fear" (Nishant Miglani) to the triumph of "wishful thinking" (Edward Hare) to "the bias of hope over... View Details
Keywords: by James Heskett
- 25 Sep 2012
- First Look
First Look: September 25
Fund Relationships Bias Analyst Recommendations? Authors: Michael Firth, Chen Lin, Ping Liu, and Yuhai Xuan Publication: Journal of Accounting Research (forthcoming) Abstract This article investigates... View Details
Keywords: Sean Silverthorne
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
differences here.' They just don't mention it because there's all this research about bias and negative speech and hostile work environments. A lot of the research focusing on... View Details
Keywords: by Carmen Nobel