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Show Results For
- All HBS Web
(1,613)
- People (13)
- News (559)
- Research (664)
- Multimedia (10)
- Faculty Publications (155)
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- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
important single person to your business." When you really analyze it, you don't want the creative person to be more customer-oriented. That's not what he does for a company. He's the source of... View Details
- 19 Mar 2013
- First Look
First Look: March 19
pre-paid vouchers to an online subscriber base-has by all accounts been spectacular. Our evaluation of daily deals is a cautionary tale for merchants: a substantial percentage are unlikely to benefit, and might well lose money, by using this type of campaign. But a... View Details
Keywords: Sean Silverthorne
- 05 Jul 2011
- First Look
First Look: July 5
taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's strategy and operations which differ in many ways from industry standards. Purchase this... View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
established market. Mapping a product's or service's delivery chain can identify opportunities where removing a link from the delivery chain will allow people to do for themselves what they previously had to rely on others to do for them. The health View Details
- 05 Oct 2010
- First Look
First Look: October 5, 2010
answer similar-but objectively incorrect-questions (the "artful dodge"), a detection failure that went hand-in-hand with a failure to rate dodgers more negatively. We propose that dodges go undetected because listeners' attention is not usually directed at a... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior Therapy (DBT) for patients with borderline personality disorder (BPD). These patients, typically adolescent girls... View Details
Keywords: Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
deductibles. We show how choice difficulties or biases may lead patients to respond to such increases in patient cost-sharing by reducing demand for high-value care, muddying the traditional argument that the price elasticity of demand for medical View Details
Keywords: Sean Silverthorne
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
arrangement and a commitment contract that made the $30 payment conditional on both attending the provider visit and meeting an ART adherence threshold. Third, the passive control arm received routine care and no incentives. Participants:... View Details
Keywords: Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
business. It all started, she told Harvard Business School's Anthony J. Mayo and Mayuka Yamazaki, with a personal choice she made when she was young. Link to preview:... View Details
Keywords: Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a global service provider. The paper calls for View Details
Keywords: Sean Silverthorne