Personal Care - Publications - Faculty & Research

29 Nov 2006
Research & Ideas

Rich or Royal: What Do Founders Want?

from (HBS professor emeritus) Tom McCraw's Creating Modern Capitalism book, wherein Henry Royce is talking about a decision whether to merge Rolls-Royce with Vickers, but "was determined to keep the firm independent." "From a View Details

Keywords: by Sarah Jane Gilbert; Financial Services

11 Apr 2000
Research & Ideas

Financial Services 24/7

security of conducting business online. These fears are assumed to be temporary as consumers get more accustomed to using the Internet and gain confidence in security measures. In the meantime, firms must be careful not to push their... View Details

Keywords: by Susan Young

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and scorecard, leaders cascade the... View Details

Keywords: by Robert S. Kaplan & David P. Norton

24 Jan 2012
First Look

First Look: Jan. 24

Publication:Hamburger Wirtschafts-Chronik 9 (2012) Abstract This article examines the growth and ultimate demise of the toothpaste brand Pebeco, which was created by the German personal care company... View Details

Keywords: Sean Silverthorne

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

encouraged to stay in the system. Far from it. Stewardship involves careful construction and management of channel relationships so that the valuable members are suitably rewarded and the less valuable members are weeded out. When a... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

15 Dec 2009
First Look

First Look: Dec. 15, 2009

Publication:Academic Medicine 84, no. 12 (December 2009): 1663-1671 Abstract Recent focus on the need to improve the quality and safety of health care has created new challenges for academic health centers (AHCs). Whereas previously... View Details

Keywords: Martha Lagace

07 Feb 2012
First Look

First Look: February 7

fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the... View Details