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  • All HBS Web  (1,611)
    • People  (13)
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    • Multimedia  (10)
  • Faculty Publications  (154)
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  • 29 Jan 2013
  • First Look

First Look: Jan. 29

gender, family) in the context of organizational/occupational pressures and personal preferences regarding this identity. We propose that the dual forces of pressures and preferences vary from inclusion (e.g., incorporating the non-work... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

to thrive today, managers need to make sure team members can have an impact on an organization whose purpose they deeply care about. Lagace: You’ve spoken recently about the importance of building ecosystems. What do you mean? Hill: For... View Details
Keywords: by Martha Lagace
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

worldviews may conflict during the process of business innovation. After researching the movement of Internet and computing pioneers among various organizations during a period between the early 1960s and the mid-1990s, the authors identified two distinct View Details
Keywords: Martha Lagace
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

from (HBS professor emeritus) Tom McCraw's Creating Modern Capitalism book, wherein Henry Royce is talking about a decision whether to merge Rolls-Royce with Vickers, but "was determined to keep the firm independent." "From a View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

security of conducting business online. These fears are assumed to be temporary as consumers get more accustomed to using the Internet and gain confidence in security measures. In the meantime, firms must be careful not to push their... View Details
Keywords: by Susan Young
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and scorecard, leaders cascade the... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

Publication:Hamburger Wirtschafts-Chronik 9 (2012) Abstract This article examines the growth and ultimate demise of the toothpaste brand Pebeco, which was created by the German personal care company... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

encouraged to stay in the system. Far from it. Stewardship involves careful construction and management of channel relationships so that the valuable members are suitably rewarded and the less valuable members are weeded out. When a... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Publication:Academic Medicine 84, no. 12 (December 2009): 1663-1671 Abstract Recent focus on the need to improve the quality and safety of health care has created new challenges for academic health centers (AHCs). Whereas previously... View Details
Keywords: Martha Lagace
  • 07 Feb 2012
  • First Look

First Look: February 7

fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the... View Details
Keywords: Sean Silverthorne
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