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  • March 2002 (Revised March 2004)
  • Case

Metalcraft Supplier Scorecard

By: Susan L. Kulp, V.G. Narayanan and Ronald L. Verkleeren
An automotive components company uses a supplier scorecard to make sourcing decisions and review its supplier performance. View Details
Keywords: Supply Chain Management; Quality; Performance Evaluation; Decision Making; Service Operations; Motivation and Incentives; Supply and Industry; Manufacturing Industry; Auto Industry
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  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

turnaround. Consider the situations that confronted new CEOs in three companies: Gillette: Its performance was strong through the mid-1990s, but by the beginning of 2001, this global consumer-products company had experienced several years... View Details
Keywords: by Rosabeth Moss Kanter
  • 30 Aug 2016
  • First Look

August 30, 2016

relative performance incentives in addition to piece rates to encourage competition in the workplace. We find that social identity has a significant impact on competition: a weaver only competes against... View Details
Keywords: Carmen Nobel
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

we'd rather they didn't. Ironically, all this is driven by things that we prize and value: competition, with its pressure to perform well, and freedom, as in the ability to move our money around. Unpalatable as it may be, perhaps we need... View Details
Keywords: by Garry Emmons
  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

organizations. Without incentives to do so, the natural tendency is to opt for the "safe" alternative, particularly in a litigious investing community. What form could these incentives take? Whose... View Details
Keywords: by James Heskett; Accounting; Financial Services
  • 01 Mar 2009
  • News

Where Are They Now?

in management control systems through research focused on the various issues related to the design and effects of performance measurement, evaluation and incentive systems, and, more recently, corporate... View Details
Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • 05 Jul 2016
  • First Look

July 5, 2016

avoid approaches that could undermine one another (e.g., economic incentives crowding out intrinsic incentives). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51300 Notes on Developing a Strategy and Designing a Company... View Details
Keywords: Sean Silverthorne
  • April 2011
  • Case

Designs by Kate: The Power of Direct Sales

By: John A. Deighton and Sarah Abbott
The sales representatives at Designs by Kate (DBK) sell private label jewelry at hosted parties and through online social media channels. They are also responsible for recruiting, training, and managing new sales reps. CEO and founder Kate Creevey designed the... View Details
Keywords: Direct Sales; Consumer Marketing; Marketing Management; Personal Selling; Sales Compensation; Sales Organization; Motivation and Incentives; Marketing Strategy; Salesforce Management; Performance; Compensation and Benefits; Apparel and Accessories Industry
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  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

companies have incentives to invest aggressively in growth. This paper presents econometric analysis of factors that determined the intensity of Internet companies' investments in growth, and analyzes the long-term View Details
Keywords: Sean Silverthorne
  • 01 Mar 2008
  • News

Alumni Books

James M. Citrin (MBA ’86) (Rodale) Citrin identifies essential characteristics and disciplines that have led many outstanding athletes and performers to equally significant accomplishments in business. His interviews with these... View Details
Keywords: Noel Capon; Publishing Industries (except Internet); Information
  • 22 Mar 2016
  • First Look

March 22, 2016

prospects. Stock-price responses to earnings surprises are moderated when firm-level uncertainty is high, consistent with performance being attributed more to luck, which can create incentives to shift... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor... View Details
Keywords: Re: Teresa M. Amabile
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

for care, management tools such as practice guidelines, performance measurement and reporting, and financial performance incentives for physicians have predominated. This... View Details
Keywords: by Martha Lagace; Health
  • Article

Passion Penalizes Women and Advantages (Unexceptional) Men in High-Potential Designations

By: Joyce He, Jon M. Jachimowicz and Celia Moore
High potential programs offer a swift path up the corporate ladder for those who secure a place on them. However, the evaluation of “potential” occurs under considerable uncertainty, creating fertile ground for gender bias. We document that men are more likely than... View Details
Keywords: Passion; Potential; Gender; Motivation and Incentives; Performance; Talent and Talent Management
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  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2002
  • News

Faculty Research Symposium

Pay Check: Equity-Based Compensation and Incentives Creativity in a Crunch Nobody's Perfect. Now What? Last spring, a special symposium was held on campus in celebration of faculty research. The one-day event, sponsored by the Division of... View Details
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

combined this bold national goal with an accountability structure (incentive plan) built on Key Performance Indicators (KPIs), as more typically done at a company level. A key case protagonist is Ohood Al Roumi: the UAE and the world's... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

to financial results, to behave according to the organization’s long term values and goals. Surprisingly, we find that the intervention drove even higher effort on performance associated with pre-existing monetary View Details
Keywords: Dina Gerdeman
  • 02 Sep 2014
  • First Look

First Look: September 2

to engage in deception. Drawing on literatures in social psychology and workplace self-esteem, we theorize that negative comparisons with peers could cause either junior or senior employees to seek to improve reported relative performance... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

place them in a readily available collective. Paramedics are a telling example given the costly implications of malpractice in the United States. Paramedics are supposed to bring patients to attending physicians (most often in emergency rooms) and are not supposed to... View Details
Keywords: by Martha Lagace