Organizational Knowledge Sharing - Publications - Faculty & Research

Stefan H. Thomke

Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

Article

Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation

By: Gautam Ahuja, Curba Morris Lampert and Vivek Tandon

Schumpeter's conjecture that large monopolistic firms were the key source of innovation in modern industrial economies has been the underpinning for much work on the topic of innovation. In this review paper we consciously move beyond the Schumpeterian tradition of... View Details

Keywords: Technological Innovation; Management; Strategy

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13 Jul 2022
Book

Reimagining the Economy: What Would It Take to Put People First?

Like: Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate How to Avoid the 'Ethical Slide' That Leads Companies Astray Empower Your Employees to Make Better Decisions Feedback or ideas to share? Email the Working View Details

Keywords: by Avery Forman

March 2016 (Revised May 2018)
Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details

Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul

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Creating Brand Value

that easily connect them to others who share their tastes. To take full advantage of these trends, brand managers must be able to strengthen their brand through stories that spark conversations—capturing attention, generating engagement,... View Details

Article

What's Your Language Strategy?: It Should Bind Your Company's Global Talent Management and Vision

By: Tsedal Neeley and Robert Steven Kaplan

Language pervades every aspect of organizational life. Yet leaders of global organizations—where unrestricted multilingualism can create friction—often pay too little attention to it in their approach to talent management. By managing language carefully, firms can hire... View Details

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09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

management level.” If only they could be heard. Often these individuals remain buried in hierarchy, impacting only their isolated areas of influence. In the working paper Organizational Toolmaking: Transformations in the Influence of... View Details

Keywords: by Kim Girard; Banking

14 Jun 2023
Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

tasks It’s hard to be effective without knowledge-sharing, teamwork, and shared decision-making. These require an element of interpersonal ease. People who feel psychologically safer work better in teams because they can View Details

Keywords: by Kara Baskin

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers that appeared in HBS Working... View Details

Keywords: by Staff

Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions. I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

2010
Book

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance

By: Marshall Fisher and Ananth Raman

Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. The result? They're struggling with profit-sapping supply chain... View Details

Keywords: Profit; Knowledge Use and Leverage; Logistics; Supply Chain Management; Mathematical Methods; Retail Industry

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The Women's Leadership Forum

and leadership skills to the next level. By focusing on your leadership potential, sharing experiences and insights with peers, and trying out new ideas in a supportive environment, you'll prepare to confront the key challenges in your... View Details

May 2013
Case

Launching Krispy Natural: Cracking the Product Management Code

By: Frank V. Cespedes and Heather Beckham

Pemberton Products is a U.S. market leader in the cookie and bakery snacks segment of the sweet snack market. Looking to expand into the salty snack market, the company acquires Krispy Inc., a maker of salty snack crackers located in the southeastern U.S. To compete... View Details

Keywords: Analytics and Data Science; Competition; Organizational Culture; Management Teams; Brands and Branding; Expansion; Marketing Strategy; Product Launch; Acquisition; Food and Beverage Industry; Ohio; United States

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11 May 2011
Research & Ideas

Building a Better Board

mechanics that add very little to the competitive position or underlying value of the enterprise." But while board members are now taking their jobs more seriously, their input is not necessarily as helpful or effective as it could be, Kaufman says. He recently... View Details

Keywords: by Carmen Nobel

Web

Technology & Operations Management - Doctoral

including operations research, operations management, economics, engineering, and organizational behavior. Doctoral students' research addresses managerially-relevant problems, integrating discipline-based theory with rigorous research... View Details

25 Jan 2022
Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

happiness that money can bring, I think we are missing something,” says Jachimowicz, an assistant professor of business administration in the Organizational Behavior Unit at HBS. “We also need to think about all of the worries that it can... View Details

Keywords: by Michael Blanding

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Admissions & Financial Aid | MBA

experience. If you are unsure whether your background has prepared you sufficiently, consider your familiarity with the topics covered in Molecular Biology of the Cell by Alberts et al. Students are expected to be knowledgeable with that... View Details

Program

Senior Executive Program—Africa

what it takes to do business in today's digital era. This program prepares you to expand your leadership skills as well as your knowledge of local, regional, and global markets. By improving your ability to design and execute winning... View Details

05 May 2009
First Look

First Look: May 5, 2009

stage can continue to deliver the resources, capabilities, and platforms needed to fuel the emerging opportunities of the future. This business lifecycle view of innovation requires new leadership and organizational models and new... View Details

Keywords: Martha Lagace

October 2013
Article

Consulting on the Cusp of Disruption

By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever

Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details

Keywords: Disruptive Innovation; Consulting Industry

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