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  • All HBS Web  (1,148)
    • People  (2)
    • News  (218)
    • Research  (736)
    • Multimedia  (2)
  • Faculty Publications  (153)
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  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

Substantive information, which concerns facts or perceptions underlying the negotiation. Procedural information, which helps you understand, manage, and advance the process of negotiating. At the macro level, like a composer learning how... View Details
Keywords: by Kathleen L. McGinn
  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

prompted a greater demand for food testing in order to verify the authenticity of the claims. Increasing consumer consciousness about food safety and healthfulness: Consumers have high expectations about the safety of their food, so a... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 21 Oct 2014
  • First Look

First Look: October 21

available. Publisher's link: http://www.e-elgar.co.uk/bookentry_main.lasso?currency=US&id=14987 October 2014 Leading Sustainable Change: An Organizational Perspective From Periphery to Core: A Process Model for Embracing... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

innovation, they sometimes go into a victim routine. "They say, 'Oh, they don't listen to me. I don't have a seat at the table. When I try they tell me to get out of here, so I regress to my role as a little bureaucratic turtle guy who throws View Details
Keywords: by Carmen Nobel
  • 09 Mar 2003
  • Research & Ideas

Education, Technology, and Business: What’s the Catch?

expensive process of selling and marketing to schools, said Kim, whereby every sale is done in person. Kalliarekos commented on the massive confusion about the industry in general. "Is there an education industry?" he asked,... View Details
Keywords: by Carla Tishler; Education
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

Can you design processes to reflect the promises implicit in hard-wiring?; (4) Do you have the people, incentives, and technology to deliver on the promise?; (5) Are you big enough?; (6) Do you have the financial capability to protect... View Details
Keywords: by James Heskett
  • 14 Jun 2011
  • First Look

First Look: June 14

viable product, in order to real-world test Gallop's "business of the future" concept while development was ongoing. IWRTW was conceived to bring together human good intentions with corporate good intentions, to activate both... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

processing line at Calera's R&D facility in Moss Landing, California. It was late May 2009, and Calera was an early-stage venture-backed company headquartered in Los Gatos, California with a promising vision to reverse global warming... View Details
Keywords: Martha Lagace
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

processes of production and distribution. This was a massive innovation over the older model of a single owner who tried to oversee everything. Under managerial capitalism, ownership became dispersed, but control remained concentrated in... View Details
Keywords: by Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

For instance, ESPN.com and USATODAY.com both ask readers to sign in through Facebook in order to post a comment on a news story. "If you log in to a site through Facebook, they get your profile picture, among other things," says Edelman,... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Research Triangle in North Carolina think very hard about focus in order to create a virtuous cycle of complementary successful ventures. The results have been extraordinary. A generation ago, it would have seemed farfetched to predict... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

pursue an MBA, the answer was, "No, absolutely not. She would advance just as quickly staying with us." A number of recruiters said that what they value most is the screening process top schools use to pick students, and a few... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

done, often without their customers’ knowledge, in order to meet goals for achieving “deeper” relationships with them. The number of a bank’s services supposedly used by each customer is a way in which Wells Fargo (and many other banks)... View Details
Keywords: by James Heskett
  • 19 Mar 2006
  • Research & Ideas

Unlocking Your Investment Capital

risks—a process that can release more equity capacity. Finally, Merton argues, the job of managing the company's derivatives portfolio should not be delegated to in-house financial experts. The strategic importance of how a company... View Details
Keywords: by Ann Cullen; Financial Services
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

Authors:Sebenius, James K. Publication:Negotiation Journal: On the Process of Dispute Settlement Abstract Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2012
  • First Look

First Look: August 7

windfall in order to make the state a less attractive prize to potential insurgents. We put forward a model that makes that prediction, as well as the additional predictions that the recipients of the aid may themselves become more... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

initially reacted to technology, to a brand-new thing, in this latter case to cell phones and how they make us rude. This is a thematic book of stories before it is a chronological book of stories. Some of the stories, very purposefully, are out of View Details
Keywords: by Martha Lagace; Journalism & News
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

digital technologies and business models. The Incumbents' Challenge As competitors attempt to wedge their way between incumbents and their customers, decoupling presents a difficult challenge. One counter-strategy is what Teixeira calls recoupling. "Intuitively, the... View Details
Keywords: by Michael Blanding
  • 14 Aug 2012
  • First Look

First Look: August 14

serious challenges for capturing value. In order to draw in external contributors, an innovator often waives legal exclusion rights or reveals formerly exclusive knowledge. But as a result, contributors may appropriate a large share of... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

forthcoming Organizational Behavior and Human Decision Processes Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety By: Brooks, Alison Wood, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I.... View Details
Keywords: Sean Silverthorne
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