Publications

March 2019
Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu

The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details

Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey

Web

Leadership - Faculty & Research

encountered, it recalibrated, iteratively creating continuity and restoring order. Daini survived the crisis without an explosion or a meltdown. October 2014 Article The Transparency Trap By: Ethan Bernstein To get people to be more creative and productive, managers... View Details

01 Oct 1997
News

J. Hughes Norton III

Norton is seated in Congressional's main dining room, his cell phone close at hand. As senior vice president in charge of golf operations at Cleveland-based International Management Group (IMG), the world's oldest and largest sports View Details

Keywords: Garry Emmons

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Worker Advancement,” a worker’s choice of company has considerable bearing on how fast they climb the ranks, how likely they are to land a better job elsewhere, and whether they’ll be hired and promoted. The study specifically looks at roles that were View Details

Keywords: by Pamela Reynolds

12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

the number of unique messages a user received during the beginning of the experiment, and divided the group into thirds. Physical attributes didn’t come into play, though there could be overlap between the number of messages and attractiveness. “We basically let the... View Details

Keywords: by Kara Baskin

16 Feb 2023
HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details

Keywords: by Lane Lambert; Financial Services

Web

The Experience | Predoctoral Researchers

and Management Finance Management Marketing Negotiations, Organizations and Markets Organizational Behavior Strategy Technology & Operations Management Current Openings View Details

Web

Advisory Board - Entrepreneurship

Appex’s revenues exceeded $100 million with an order backlog of over $1 billion. It was selected by Business week as the fastest growing private company in the US. Shikhar founded Open Market in 1993. View Details

Web

Loan Reduction - Entrepreneurship

the venture. Applications are reviewed by the Selection Committee on an annual basis. The application opens on March 17, 2025 and the deadline to apply is April 9, 2025, at noon (ET) . Funds awarded can be used only to reduce existing... View Details

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

needed to take decisive steps to succeed against the major opposition to his leadership from both inside and outside the company. Twitter employees circulated an open letter protesting expected layoffs, advertising agencies advised their... View Details

Keywords: by Danielle Kost

19 Jul 2011
First Look

First Look: July 19

Abstract Revenue recognition and measurement principles can conflict with liability recognition and measurement principles. We explore here under different market conditions when the two measurement approaches coincide and when they... View Details

Keywords: Sean Silverthorne

April 2021
Case

Codecademy: Where to Next?

By: Jeffrey F. Rayport, Max Mailman and Sarah Ascherman

In March 2020, Zach Sims, co-founder and CEO of online education platform Codecademy, prepared for a meeting with his Chief of Staff Kunal Ahuja to discuss the company’s goals. Codecademy billed itself as the largest online resource for computer science literacy and... View Details

Keywords: Monetization Strategy; Business Model; Change Management; Venture Capital; Leading Change; Growth and Development Strategy; Growth Management; Management Teams; Marketing Channels; Product Marketing; Network Effects; Product Development; Organizational Change and Adaptation; Strategic Planning; Internet and the Web; Digital Platforms; United States

20 Feb 2007
First Look

First Look: February 20, 2007

Co.: Breaking New Grounds Harvard Business School Case 807-004 Examines the strategies of a Boston-based start-up to market Rwandan coffee. Describes the history of the coffee industry, the era of cartelization and the International... View Details

Keywords: Martha Lagace

Web

General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

Henry worked for his father, Abraham, a cattle dealer. When he came to America, he started as an itinerant peddler of household and farm goods around Mobile, Alabama. [1] He then settled in Montgomery, Alabama’s capital, where he opened a... View Details

28 Nov 2023
Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

leaders have no political competition, or open autocracies like that of Russia, Turkey, and Malaysia, which hold elections but may lack safeguards and transparency that keep them fair. The book investigates the relationship between... View Details

Keywords: by Sean Silverthorne

July 2008 (Revised January 2010)
Case

Affinity Labs, Inc.

By: Joseph B. Lassiter III and Elizabeth Kind

In November 2006, Chris Michel left Military.com, which he founded in 1999, to start Affinity Labs, a global network of online communities. That month, Michel raised a Series A round of venture funding and established a partnership with Monster, which he had sold... View Details

Keywords: Mergers and Acquisitions; Business Startups; Entrepreneurship; Demand and Consumers; Partners and Partnerships; Social and Collaborative Networks; Online Technology