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Show Results For
- All HBS Web
(777)
- People (2)
- News (183)
- Research (459)
- Events (4)
- Multimedia (6)
- Faculty Publications (196)
- 01 Dec 2011
- News
At Your Service
Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your... View Details
Keywords: Deborah Blagg; customer service; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
- 01 Apr 1998
- News
New Releases
capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with... View Details
- Fast Answer
India - Industry specific research
must be requested. Energy Ministry of... View Details
- 18 Nov 2020
- News
Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar
labor, calling it “a reputational risk to the company that’s not just, and not fair.” Before coming to HBS, Alexis Jackson was an oil and gas... View Details
Keywords: Margie Kelley
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
Kola Masha's innovative franchise model. It's a revolution that can't come soon enough for Nigeria. The country was once the breadbasket of West Africa until Royal Dutch Shell discovered vast oil reserves in 1958, View Details
- 17 Apr 2023
- Blog Post
Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future
startups.” And yet, sustainability has been a consistent theme in Bonita’s choices of corporate boards and investments. She explained, “For my board selections and my... View Details
- 01 Sep 2010
- News
RX for Change
process is the product,” Bohmer confirms. “It’s much more than a piece of paper.” Next, Kaplan and his team introduce the Toyota Production System (TPS), which transforms the hospital’s health-care delivery... View Details
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
doomed to repeat the same mind-numbing day over and over and over again. Unfortunately, when it comes to oil, the American people and the politicians that represent them are... View Details
- 07 Mar 2024
- Blog Post
IFC India: Green-tech Entrepreneurship in India
but determined to lead it, especially in tropical countries, by the dawn of 2030. From its nascent stages focusing on the multifaceted applications of graphene, Log 9's trajectory has been nothing short of meteoric. The company's foray into Aluminum-air fuel cells,... View Details
- 01 Sep 2008
- News
Balanced Equation
Scorpio hybrid, India’s first indigenous hybrid vehicle. We hope to have it available in U.S. showrooms before long! What keeps you up at night? Oil at well over $100 per gallon and customers who don’t... View Details
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
above are numerous in a channel that includes, in your comments, food and tobacco producers of unhealthy products (Christy Hitchens, Tom Dolembo); lifestyle equipment and... View Details
- 05 Sep 2023
- Blog Post
Solving Climate Change Starts with an Idea
from the oil and gas industry, former lawyers – and kept hearing the same thing: “I wish I had an idea for a startup to tackle climate change,... View Details
- Web
Alumni Career Journey: Margot Zuckerman (MBA 2024) – Integrating Climate into Business (and Government) Priorities - Blog - Business & Environment
a crash course in negotiation, stakeholder management, and project management. I also led a few internal sustainability initiatives, like building a supply chain risk visibility tool and scouting for... View Details
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
estimated $80 billion a year in total economic losses, according to the case. The smart grid was touted as the best solution to the problem, allowing for on-demand energy use resulting in greater energy conservation and reduced greenhouse... View Details
- 07 Sep 2021
- News
Green House
sustainable building. According to the United Nations, buildings and their construction account for 39 percent of greenhouse gas emissions. It was the measurable impact of the work that attracted her. “I had... View Details
- 05 Dec 2022
- Blog Post
2022 Climate Symposium: Tackling Climate Together
food production is incredibly resource intensive and that even a small shift in consumption and production can have a massive impact on... View Details
- 16 Jun 2016
- Blog Post
Why Entrepreneurs Should Consider Business School
learn how to do a DCF, and how to read a balance sheet. Tuition well spent! Sometimes the cases we’d read to apply these concepts were about oil rigs or department stores—and sometimes they were about... View Details
- Web
Photograph Albums - Photography Collections - Historical Collections
multiple spindle automatic machines used in the machine tool industry and a variety of screw products. This album documents the manufacturing operations of the company, circa 1915, including the screw View Details
- 19 Jan 2017
- News
Finding Purpose in Profit
matter. It’s hard to imagine learning the topics better anywhere else. And it was fun going through it as a newly married couple—burning the midnight oil and reading cases... View Details
- Web
Art Nature Business
Artifacts Collection. Virtual Tour HENRY P. HUNT Cutting Ice at Spy Pond, Arlington, Massachusetts , 1859 Oil on canvas Gift of Frederic Tudor to the Business Historical Society, 1934 HBS Art and Artifacts... View Details