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  • All HBS Web  (9,038)
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  • Web

Sample Student Projects - Institute For Strategy And Competitiveness

Cluster (2010) The North Carolina Furniture Cluster (2009) Automotive Cluster in Michigan USA (2009) Washington D.C. Information Technology and Services Cluster (2008) The Chicago Processed Food Cluster... View Details
  • April 2008
  • Case

Engstrom Auto Mirror Plant: Motivating in Good Times and Bad

By: Michael Beer and Elizabeth Collins
In May 2007, the Engstrom Auto Mirrors plant, a relatively small supplier based in Indiana, faces a crisis. The business was in the second year of a downturn. Sales had started to decline in 2005; a year later, plant manager Ron Bent had been forced to lay off more... View Details
Keywords: Organizational Behavior; Human Resource Management; Incentives; Motivation; Manufacturing; Leadership; Change Management; Employees; Motivation and Incentives; Goals and Objectives; Manufacturing Industry; Indiana
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Beer, Michael, and Elizabeth Collins. "Engstrom Auto Mirror Plant: Motivating in Good Times and Bad." Harvard Business School Brief Case 082-175, April 2008.
  • 2007
  • Book

Our Communities, Our Homes: Pathways to Housing and Homeownership in America's Cities and States

By: Henry G. Cisneros, Jack F. Kemp, Nicolas P. Retsinas and Kent W. Colton
In Our Communities, Our Homes: Pathways to Housing and Homeownership in America's Cities and States, Henry Cisneros, Jack Kemp, Kent Colton, and Nicolas Retsinas put political views aside to address the impediments to housing and homeownership at the state and local... View Details
Keywords: Economic Growth; Local Range; Housing; Property; Welfare or Wellbeing; United States
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Cisneros, Henry G., Jack F. Kemp, Nicolas P. Retsinas, and Kent W. Colton. Our Communities, Our Homes: Pathways to Housing and Homeownership in America's Cities and States. Harvard University, Joint Center for Housing Studies, 2007.
  • December 2000
  • Teaching Note

Bell Atlantic and the Union City Schools (D): Results and Replication TN

By: Rosabeth M. Kanter and Ellen Pruyne
Teaching Note for (9-399-084). View Details
Keywords: Telecommunications Industry; Education Industry; New Jersey
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Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (D): Results and Replication TN." Harvard Business School Teaching Note 301-072, December 2000.
  • August 2014 (Revised March 2015)
  • Case

Optimization and Expansion at OpenTable

By: Benjamin Edelman and Karen Webster
OpenTable considers adjustments to increase its benefits to merchants, including a novel payments service that lets customers skip the multi-step process of using a credit card. View Details
Keywords: Payments; Pricing; Mobile; Rollout; Incrementality; Innovation Strategy; Credit Cards; Accommodations Industry; Information Technology Industry; United States
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Edelman, Benjamin, and Karen Webster. "Optimization and Expansion at OpenTable." Harvard Business School Case 915-003, August 2014. (Revised March 2015.) (request courtesy copy.)
  • December 2024 (Revised March 2025)
  • Case

Strategy and CEO Succession at Starbucks

By: Krishna G. Palepu and David Lane
On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details
Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States
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Palepu, Krishna G., and David Lane. "Strategy and CEO Succession at Starbucks." Harvard Business School Case 125-040, December 2024. (Revised March 2025.)
  • 2016
  • Chapter

Navigating Natural Monopolies: Market Strategy and Nonmarket Challenges in Radio and Television Audience Measurement Markets

By: Hillary Greene and Dennis Yao
This paper explores how firms within the audience measurement industry, specifically its radio and television markets, have navigated myriad market and nonmarket challenges. The market strategies and the nonmarket forces that constrain those strategies are largely... View Details
Keywords: Measurement and Metrics; Marketing Strategy; Consumer Behavior; Monopoly; Television Entertainment; Public Opinion; Geographic Scope; Media and Broadcasting Industry; United States
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Greene, Hillary, and Dennis Yao. "Navigating Natural Monopolies: Market Strategy and Nonmarket Challenges in Radio and Television Audience Measurement Markets." In Strategy Beyond Markets. Vol. 34, edited by John de Figueiredo, Michael Lenox, Felix Oberholzer-Gee, and Rick Vanden Bergh, 367–411. Advances in Strategic Management. Emerald Group Publishing, 2016.
  • June 2017 (Revised October 2017)
  • Case

Becton Dickinson: Innovation and Growth (A)

By: Raffaella Sadun, Michael Beer and James Weber
In late 2015, CEO Vince Forlenza was reviewing Becton Dickinson’s transformation efforts designed to enable the company to innovate and grow in a changing environment. Becton Dickinson had been a successful medical device company for over 100 years. In recent years,... View Details
Keywords: Transformation; Change Management; Innovation Leadership; Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Strategy; Growth and Development Strategy; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; United States
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Sadun, Raffaella, Michael Beer, and James Weber. "Becton Dickinson: Innovation and Growth (A)." Harvard Business School Case 717-419, June 2017. (Revised October 2017.)
  • November 2010
  • Teaching Note

Mexico: Crisis and Competitiveness (TN)

By: Richard H.K. Vietor and Aldo Musacchio
Teaching Note for 710058. View Details
Keywords: Governing Rules, Regulations, and Reforms; Currency; Government and Politics; Trade; Infrastructure; Mexico; China; Europe; Latin America
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Vietor, Richard H.K., and Aldo Musacchio. "Mexico: Crisis and Competitiveness (TN)." Harvard Business School Teaching Note 711-011, November 2010.
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

distancing. New patterns of consumer and worker behavior and expectations have emerged during the first weeks of the crisis. COVID-19 represents a tremendous economic shock and... View Details
Keywords: by Hong Luo and Alberto Galasso
  • March 2016
  • Case

N12 Technologies: Building an Organization and Building a Business

By: David A. Garvin and Aldo Sesia
N12 Technologies was a startup founded in 2010 that employed nanotechnology to manufacture a patented material to improve the performance of carbon fiber composites, which were used in a wide variety of products, ranging from bicycles to automobiles to aircraft parts.... View Details
Keywords: Startup; Organizational Structure; Nanotechnology; Business Processes; Organizational Change and Adaptation; Organizational Design; Management Systems; Commercialization; Industrial Products Industry; Manufacturing Industry; Auto Industry; Bicycle Industry; Transportation Industry; United States
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Garvin, David A., and Aldo Sesia. "N12 Technologies: Building an Organization and Building a Business." Harvard Business School Case 316-002, March 2016.
  • February 2016 (Revised April 2017)
  • Case

James Madison, the 'Federal Negative,' and the Making of the U.S. Constitution

By: David Moss and Marc Campasano
On June 8th, 1787, at the Constitutional Convention in Philadelphia, delegates from across the United States began discussing a curious proposal to expand federal power over the states. James Madison of Virginia had suggested that the new constitution include a... View Details
Keywords: Governance; Law; Government and Politics; Power and Influence; History; South Carolina; Philadelphia; United States
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Moss, David, and Marc Campasano. "James Madison, the 'Federal Negative,' and the Making of the U.S. Constitution." Harvard Business School Case 716-053, February 2016. (Revised April 2017.)
  • July 2014 (Revised November 2017)
  • Course Overview Note

Entrepreneurship in Healthcare IT and Services (EHITS) Spring Term 2018: Course Outline and Syllabus

By: Robert F. Higgins
This is the syllabus and course outline for "Entrepreneurship in Healthcare IT and Services (EHITS)" taught by Prof. Bob Higgins in the spring of 2018. Contains the course overview, objectives, goals and themes. View Details
Keywords: Healthcare Technology; Health Services; Healthcare Ventures; Entrepreneurship; Health Care and Treatment; Information Technology; Health Industry; Technology Industry; United States
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Higgins, Robert F. "Entrepreneurship in Healthcare IT and Services (EHITS) Spring Term 2018: Course Outline and Syllabus." Harvard Business School Course Overview Note 815-005, July 2014. (Revised November 2017.)
  • August 1988 (Revised September 1988)
  • Case

Productivity and Performance Systems: A Comparative Analysis of Northern Telecom and United Parcel Service

Explores the issue of measuring and improving service quality and productivity by examining the radically different approaches of Northern Telecom and United Parcel Service. View Details
Keywords: Management Practices and Processes; Performance Productivity; Performance Improvement; Performance Evaluation; Service Industry; United States
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Hart, Christopher. "Productivity and Performance Systems: A Comparative Analysis of Northern Telecom and United Parcel Service." Harvard Business School Case 689-022, August 1988. (Revised September 1988.)
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

In Journalists and the Stock Market, published in the 2012 the Review of Financial Studies, Parsons analyzed the effects of these different perspectives along with colleagues Casey Dougal of Drexel University, Diego García of the... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • July 2022
  • Teaching Note

eGrocery and the Role of Data and E-Commerce Analytics for CPG Firms

By: Ayelet Israeli
Teaching Note for HBS Case No. 521-077. View Details
Keywords: Data; Data Analysis; Data Analytics; Data Sharing; CPG; Consumer Packaged Goods (CPG); Delivery Planning; Customer Lifetime Value; Online Channel; Retail; Retail Analytics; Retailing Industry; Ecommerce; Grocery; Optimization; Analytics and Data Science; Analysis; Customer Value and Value Chain; Marketing Channels; E-commerce; Retail Industry; Consumer Products Industry; United States
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Israeli, Ayelet. "eGrocery and the Role of Data and E-Commerce Analytics for CPG Firms." Harvard Business School Teaching Note 523-012, July 2022.
  • April 2025
  • Technical Note

Skills-First Talent Management: Engagement and Retention

By: Boris Groysberg, Nicole Zelazko, Robin Abrahams and Katherine Connolly Baden
The third in a series, this note describes the significance of employee engagement and retention, explores the relationship between these two pillars and skills-first talent management, and covers the major drivers of engagement and retention. The other two notes are:... View Details
Keywords: Talent and Talent Management; Employee Relationship Management; Retention; United States
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Groysberg, Boris, Nicole Zelazko, Robin Abrahams, and Katherine Connolly Baden. "Skills-First Talent Management: Engagement and Retention." Harvard Business School Technical Note 425-021, April 2025.
  • February 2016 (Revised July 2017)
  • Case

Race, Justice, and the Jury System in Postbellum Virginia

By: David Moss and Dean Grodzins
In December 1877, an all-white grand jury in Patrick County, Virginia, indicted two black teenagers, Lee and Burwell Reynolds, for killing a white man. After a series of trials, an all-white trial jury convicted Lee of second-degree murder and sentenced him to prison.... View Details
Keywords: Rights; Courts and Trials; Fairness; Race; Government and Politics; History; Virginia
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Moss, David, and Dean Grodzins. "Race, Justice, and the Jury System in Postbellum Virginia." Harvard Business School Case 716-047, February 2016. (Revised July 2017.)
  • September 2010
  • Case

NetApp

By: Das Narayandas and Elizabeth A. Kind
NetApp had undertaken an award-winning overhaul and upgrading of its channel strategy design that accounted for 46 percent of North America sales in 2006. Nonetheless, NetApp senior management announced they expected to grow revenue another 30% in fiscal 2007 with half... View Details
Keywords: Advertising; Business Model; Design; Revenue; Planning; Problems and Challenges; Sales; Manufacturing Industry; Computer Industry; Information Technology Industry
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Narayandas, Das, and Elizabeth A. Kind. "NetApp." Harvard Business School Case 511-058, September 2010.
  • December 1986 (Revised October 1987)
  • Case

Mexican Debt and Agricultural Policy

By: Ray A. Goldberg
Keywords: Borrowing and Debt; Agribusiness; Policy; Agriculture and Agribusiness Industry; Mexico
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Goldberg, Ray A. "Mexican Debt and Agricultural Policy." Harvard Business School Case 587-087, December 1986. (Revised October 1987.)
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