Publications

01 Mar 2013
News

Making Change

representatives in support of the successful campaign for marriage equality in New York State. Our social media campaigns have reached 14 million people, and we've won awards for the innovative advocacy technology we've created and built.... View Details

Keywords: Margie Kelley; housing; gay rights; diabesity; disability; Construction of Buildings; Construction; Educational Services; Social Assistance; Health, Social Assistance; News, Library, Internet, and Other Services; Information; Real Estate

October 2010
Case

The iPhone at IVK

By: Richard L. Nolan and Robert D. Austin

The CIO addresses a decision to replace salesmen netbook PC's with iPhones, including converting the company's sales and customer applications to the iPhone platform View Details

Keywords: Mobile and Wireless Technology; Digital Platforms; Salesforce Management; Transition; Technology Adoption; Information Infrastructure; Applications and Software; Change Management

November 2016 (Revised December 2016)
Case

Anthology: Pivoting the Business Model

By: Shikhar Ghosh and Christopher Payton

In July 2014, after 18 months and eight unsuccessful product launches, the CEO of Yabbly has agreed to sell his company to a larger, well-funded startup, providing a return of capital for his investors and a home for his team. Two weeks prior to the scheduled closing,... View Details

Keywords: Mergers ＆ Acquisitions; Business Model; Business Plan; Business Startups; Entrepreneurship; Innovation Strategy; Mobile and Wireless Technology; Internet and the Web; Mergers and Acquisitions; Business Exit or Shutdown; Fairness; Valuation; Technology Industry; Technology Industry; North America; United States; Seattle

September 1999 (Revised January 2000)
Technical Note

Last Mile of Broadband Access, The: Technical Note

By: Jay O. Light, Lynda M. Applegate and Daniel J. Green

Provides an overview of broadband access technology. Includes technical overviews of cable, DSL, fixed wireless, and satellite systems, and suggests the technical suitability of each to accommodate broadband applications. View Details

Keywords: Business Model; Infrastructure; Internet and the Web; Mobile and Wireless Technology

Find at Harvard

25 May 2015
Blog Post

RapidSOS Wins the HBS New Venture Competition

multi-state 911 outage left 11 million Americans across seven states without 911 service. Over 6,600 calls were lost including those from Alicia Cappola, a young mother who tried calling 37 timesbefore giving up and grabbing a knife to force out an intruder. Despite... View Details

October 2018
Case

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson

October 2018
Case

SeatGeek

By: Robert F. Higgins and Sarah Mehta

In late 2016, Russ D'Souza and Jack Groetzinger, co-founders of the online event ticketing platform SeatGeek, faced some difficult decisions. In the company's seven-year history, SeatGeek had positioned itself primarily as an aggregator, facilitating ticket... View Details

Keywords: Event Ticketing; Sports Ticketing; Acquisition; Business Model; Decision Making; Cost vs Benefits; Digital Platforms; Sports; Strategy; Information Technology; Mobile and Wireless Technology; Digital Platforms

19 Jan 2016
News

The Three HBS Alumni “Defining the 2016 Campaign”

article: Stephanie Hannon (MBA 2004), CTO for Hillary Clinton’s campaign and former product director at Google; Sheryl Sandberg (MBA 1995), COO of Facebook, who is “leveraging her influence with Lean In followers to mobilize female... View Details

01 Mar 2010
News

Hunting Red Balloons

In December, the government agency DARPA tethered to the ground ten red weather balloons at random locations around the United States in a test to see how social networks might mobilize and use the Internet for rapid problem-solving. In... View Details

Keywords: contests; Colleges, Universities, and Professional Schools; Educational Services; News, Library, Internet, and Other Services; Information

15 Nov 2013
News

Helping Bright Ideas Shine Again

valuable IP," he says. "That IP tends to be lost, or picked up for little money by companies that don't contribute to the competitiveness of the technology industry. I like salvaging them, then selling them to big corporate buyers. The... View Details

Keywords: Robert S. Benchley

May 2019
Teaching Note

SeatGeek

By: Robert F. Higgins and Sarah Mehta

Teaching Note for HBS No. 819-013. View Details

Keywords: Event Ticketing; Sports Ticketing; Business Ventures; Acquisition; Business Model; Decision Making; Digital Platforms; Sports; Strategy; Mobile and Wireless Technology; Information Technology; Entertainment and Recreation Industry; Sports Industry; New York (city, NY)

17 Apr 2014
News

York Street Partners, Busbud Take Top Honors in Alumni New Venture Competition

Busbud was cofounded and is run by LP Maurice (MBA 2008), representing the Canadian region of HBS Clubs. Busbud is a mobile app that connects travelers to bus operators, allowing users to search, compare, and book intercity bus tickets... View Details

Keywords: New Venture Competition; Securities, Commodities, and Other Financial Investments; Finance; News, Library, Internet, and Other Services; Information

25 Apr 2014
News

Bringing a new funding model to the life sciences industry

Andrew Farquharson (MBA 1999) wants to change the landscape for biomedical financing. The cofounder of VentureHealth, an online funding platform based in Silicon Valley, Farquharson leverages deals with investors who want access to biomedical startups. "If we can View Details

01 Sep 2014
News

Afghanistan’s Hope and Light

Hekmatullah Ebrahimkhil prays next to a network tower on a hill overlooking Qargha Lake, outside Kabul. Ebrahimkhil is helping his father guard and service one of the mobile communication towers on the hill—part of an innovative community... View Details

Keywords: Julia Hanna

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

new disruptive technology in the works, personal electronic health records (PEHRs), an open-source tool that collects data from all providers and gives patients access over the Internet or by mobile phone.... View Details

Keywords: by Deborah Blagg; Health

Profile

Pasha Nahass

like we were solving a riddle or a puzzle,” he says. “We created tangible products others could see and use.” In a combined undergraduate/graduate program, Pasha specialized in human computer interaction—“a cool combination of technology... View Details

Keywords: Tech

25 Feb 2020
News

The Influence of Geography on Work and Innovation

a physical office. “An all-remote company immediately addresses all the concerns that cause geographic mobility friction. No one has to move anywhere,” he says. “But these companies have to address questions about managing coordination... View Details

Keywords: April White

December 2023 (Revised January 2025)
Case

Research In Motion: Launching and Scaling the World's First Smartphone Empire (A)

By: Tatiana Sandino and Samuel Grad

In 2005, Research In Motion’s (RIM) BlackBerry smartphone was a sensation. After its launch in 1999, the groundbreaking BlackBerry had captured the hearts and minds of corporate America through its secure wireless email service. The device was so addictive and... View Details

Keywords: Business Growth and Maturation; Decision Choices and Conditions; Mobile and Wireless Technology; Innovation and Management; Technological Innovation; Business or Company Management; Management Style; Product Development; Managerial Roles; Growth and Development Strategy; Technology Industry; United States; Canada