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Show Results For
- All HBS Web
(1,072)
- News (280)
- Research (661)
- Multimedia (4)
- Faculty Publications (223)
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one concluding that it is one of the most... View Details
Keywords: by James Heskett
- 01 Oct 1996
- News
New Releases
performance, customer knowledge, internal processes, and learning and growth. The balanced scorecard is a practical management tool that marshals the value-added potential of people throughout the organization toward the achievement of View Details
- 14 Jul 2009
- First Look
First Look: July 14
participation in OS arises as the optimal decision of profit-maximizing firms, and (2) OS and P firms may (or may not) coexist in equilibrium. Firms decide their type and investment in R&D and sell packages composed of a primary good... View Details
Keywords: Martha Lagace
- 19 Jul 2019
- Blog Post
Making a Broader Impact with Multiple Disciplines
management and business development roles within healthcare startups, and/or work in strategy and investing for early-stage health care VC funds. Autonomous surgical robots, health care artificial intelligence, and AR/VR surgery: what... View Details
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
faced her whole career: How can the United States drive innovation and turn it into jobs? She believes the answer to that question is key to the country's long-term economic growth, and will help create an ecosystem that fosters... View Details
- 21 May 2024
- Blog Post
IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai
biodegradable alternatives are vital steps toward a circular economy. On Dalmia and HUL’s side, scaling the current plastic processing facilities requires significant investment and reliable long-term... View Details
- 17 Sep 2024
- Research & Ideas
Advice for the New CEO: Talk to Your Employees Early and Often
next,” Sadun explains. ‘Employees cannot live in the dark’ Even if a temporary lull in communication is likely during a CEO transition, long-term silence doesn’t have to be inevitable, the researchers say, citing Satya Nadella’s ascent at... View Details
Keywords: by Ami Albernaz
- 01 Dec 2008
- News
Lesson from the Fall
The awarding of “up-front” bonuses — before cash and profits from commercial endeavors — invites employees to maximize their short-term interests while compromising the company’s long-term interests. Systems of reward that ignore... View Details
- 15 Jan 2013
- First Look
First Look: January 15
diversification. By studying the research that analysts produce about companies that have announced corporate spinoffs, we gain unique insights into how analysts portray diversified firms to the investment community. We find that while... View Details
Keywords: Sean Silverthorne
- Web
Can Private Equity Reach Regular People? One Company’s Mission | Working Knowledge
Finance and Investing Can Private Equity Reach Regular People? One Company’s Mission Featuring Victoria Ivashina . By Avery Forman on July 24, 2025 . Private equity has long been limited to institutional and high-net-worth investors, but... View Details
- 01 Sep 2009
- News
Make the Most of HBS Alumni Resources
professional development programs are being cut from corporate budgets, I encourage you to renew your connections with HBS. As I enter my fifth year on the Alumni Board, and now as board president, I can tell you that HBS genuinely cares about the View Details
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
economy, a large share of exports and foreign direct investment [FDI]. But when you look at the trajectory over time—job growth rates, wage growth rates, changes in export or FDI share, particularly compared to emerging economies—the... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
with optimists. As a determined optimist who has grown a bit more pessimistic during my life, I do want to share one important finding from my 35 years of field research: Effective long-term planning and View Details
- 23 Feb 2004
- Research & Ideas
How Corporate Responsibility is Changing in Asia
exchange for the right to drill in developing countries. But should companies be responsible for government services? What happens when MNC investment moves on? Something has gone wrong with the spirit of corporate social responsibility... View Details
Keywords: by Julia Hanna
- 01 Jan 2008
- News
James D. Wolfensohn, MBA 1959
Wolfensohn Center for Development, a new global poverty research initiative at the Brookings Institution. He is also relishing the opportunity to work with his son, Adam, and daughter Naomi at Wolfensohn & Company, LLC, a privately held firm that View Details
- 12 Nov 2008
- First Look
First Look: November 12, 2008
Working Papers Direct versus Indirect Colonial Rule in India: Long-term Consequences (revised) Author: Lakshmi Iyer Abstract This paper compares economic outcomes across areas in India which were under direct British colonial rule with... View Details
Keywords: Martha Lagace
- 26 Aug 2008
- First Look
First Look: August 26, 2008
to the "Arauco: Forward Integration or Horizontal Expansion?" case. This short case looks at the company in late 2007 after it has decided to invest in a Brazilian joint venture involving forests, saw mills, and a paper mill.... View Details
Keywords: Sean Silverthorne
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
of Associate Professor Karthik Ramanna, the Henry B. Arthur Fellow of business ethics at Harvard Business School. In a nutshell, the case goes like this: "Jim" accepts a summer internship as a loan officer from a US-based social View Details
- 03 Mar 2003
- What Do You Think?
Are Conditions Right for the Next Accounting Scandal?
organizations. Without incentives to do so, the natural tendency is to opt for the "safe" alternative, particularly in a litigious investing community. What form could these incentives take? Whose responsibility would it be to... View Details
- 11 Jun 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Venture Capital
this is the right career path for them. Investing in a Summer Intern, or a Summer Project Bringing on a summer intern is a great opportunity for venture capital firms to benefit from students’ analytical skills and industry expertise, and... View Details
Keywords: Venture Capital / Private Equity