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All HBS Web
(1,351)
- News (207)
- Research (831)
- Multimedia (1)
- Faculty Publications (227)
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- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
organization's strategic focus. This is typically not something that an organization advertises. But it is standard practice in a number of organizations today. For example, at ING DIRECT, the fastest-growing View Details
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by Sean Silverthorne
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
and internal vigilance, to deal with corruption. Infosys and Tata Group set high standards for their organizations in light of corruption in India. As illustrated by the experience of Siemens—which agreed to...
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by Martha Lagace
- 01 Dec 2008
- Lessons from the Classroom
How Many U.S. Jobs Are ‘Offshorable’?
determined that between 22 and 29 percent (25.2 to 31.8 million) of all U.S. jobs are potentially offshorable. Those cited included high-paying, high-skill jobs such as financial analyst and microbiologist. Rivkin and former research...
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by Julia Hanna
- 22 May 2012
- First Look
First Look: May 22
an excitement and willingness to explore new insights and new angles on how to explain and cultivate social change within or across organizations. This edited volume will be of interest to an international community that seek to...
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Sean Silverthorne
- 19 Feb 2013
- First Look
First Look: Feb. 19
serving on political councils, political legacy, and financial resources-affect the likelihood of firms issuing CSR reports. Second, we focus on the symbolic nature of CSR reporting and how variance in the...
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Sean Silverthorne
- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
new report says as much. The report comes from The Commission on Global Health Risk Framework for the Future. It makes 26 recommendations which aim to strengthen the WHO’s leadership role in coordinating...
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- 05 Sep 2012
- First Look
First Look: September 5
governments rely on honest reporting. Proof of honest intent is typically provided through signature at the end of the document, e.g., tax returns or insurance policy forms. Still, people sometimes cheat to advance their financial...
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Sean Silverthorne
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
standard for workers in construction, farming, and other professions that require strenuous outdoor labor. SMI built a successful national sales base from its headquarters in Massachusetts by establishing channels with large department...
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- 13 Mar 2007
- First Look
First Look: March 13, 2007
financial returns but are also deeply committed to improving the environment and making a difference in people's lives. Robert Salas, CEO, wants a management system that communicates and motivates Amanco's three high-level goals....
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Martha Lagace
- 20 Aug 2013
- First Look
First Look: August 20
a "great surprise," another wondered if Buffett was investing with his heart rather than his head (he was a paperboy as a child), and a third said it was a "feat of financial engineering." Virtually all of them...
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Anna Secino
- 18 Feb 2015
- First Look
First Look: February 18
Freezeout Structure and Outcomes: Evidence on the Unified Approach By: Subramanian, Guhan, and Fernan Restrepo Abstract—Historically, Delaware corporate law provided different standards of judicial review for buyouts by controlling...
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Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
Pfizer, as well as nonprofits and international government agencies, the authors show how successful leaders of innovation don't create a vision and try to make innovation happen themselves. Rather, they create and sustain a culture where...
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Sean Silverthorne
- 02 Aug 2006
- Research & Ideas
Investor Protection: The Czech Experience
makes the costs of having weak institutions much more tangible. The desire of the Czech Republic to join the EU made it more willing to pay the settlement and adhere to the international standards of...
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- 17 Jul 2012
- First Look
First Look: July 17
controllers relied on the cultural authority of financial economics and the "full fair value" logic. Second, top management's interactive use of a particular control system sends a signal to external stakeholders about the...
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Sean Silverthorne
- 30 Sep 2008
- First Look
First Look: September 30, 2008
payments affects criminal activity. Analysis of daily reported incidents of major crimes in twelve U.S. cities reveals an increase in crime over the course of monthly welfare payment cycles. This increase reflects an increase in crimes...
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Martha Lagace
- 23 Feb 2011
- First Look
First Look: Feb. 23
even when we control for factors prominent in the last decade's cross-country studies of financial development. The findings indicate that inequality-perpetuating conditions that result in political instability are fundamental roadblocks...
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Sean Silverthorne
- 17 Mar 2009
- First Look
First Look: March 17, 2009
to combat gray markets is to increase internal transfer prices to foreign subsidiaries in order to increase the gray market's cost base. We illustrate that when a gray market competitor is present, the optimal price for View Details
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Martha Lagace
- 28 Jun 2011
- First Look
First Look: June 28
externally hired CEOs increase the likelihood of providing guidance. Complicated Firms Authors:Lauren Cohen and Dong Lou Publication:Journal of Financial Economics (forthcoming) Abstract We exploit a novel setting in which the same piece...
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Sean Silverthorne
- 13 Apr 2010
- First Look
First Look: April 13
the largest financial services providers in the U.S., indicate that customer sensitivity to service time varies widely and predictably with observable market characteristics. In turn, we find evidence that local operating managers account...
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Martha Lagace
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
and monitor the CEO, scrutinize the performance of the company's leadership team, oversee financial reporting and disclosure, and ensure compliance with laws and regulations. The recent failures triggered...
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by Robert S. Kaplan