Integrated Design - Publications - Faculty & Research

01 Sep 2014
News

Case Study: Declawing the Competition

Illustration by Peter Arkle KitNipBox is a monthly subscription service for cat owners. Each box contains products designed to keep cats happy, healthy, and fit: toys, treats, health and hygiene products, must-have accessories, innovative... View Details

29 Sep 2015
First Look

September 29, 2015

dysfunction had been tracked. Key factors for integrating outcomes measurement into the clinical workflow include ongoing communication between cross-functional teams composed of clinicians and technical professionals, an iterative View Details

Keywords: Sean Silverthorne

12 Oct 1999
Research & Ideas

Bright Ideas: The Creative Power of Groups

The camel has long been the punch line of the riddle, "Name the animal designed by a committee." But taking a closer look at the features that allow this oddly shaped creature to survive in harsh desert conditions, one can draw... View Details

Keywords: by Laurie Joan Aron

Web

The Strategic Case for Diversity in Digital Transformation - Blog: RGE Report

breakthroughs. Yet diversity must be meaningfully integrated into how innovation happens. IBM’s work on building fairer AI shows how inclusive design principles can uncover ethical blind spots early. Their... View Details

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

algorithms for matching refugees and asylum seekers to host countries based on their likelihood of finding successful employment. “Can we build algorithms that will help find better matches that will allow people to integrate more... View Details

Keywords: by Ben Rand; Technology; Information Technology

01 Oct 1998
News

A Message from Dean Clark

process that is clear and efficient. The appointment of an ombudsperson, who has responsibility for the integrity of the process and serves as a first point of contact, is a key development in this effort. In closing, I would like to... View Details

01 Dec 2016
News

Case Study: Sweat the Technique

category first. —J. W. Penland (MBA 1996) Hardware obsolesces quickly; it is costly to build, upgrade, retool, and distribute. Data and software are fungible across devices. Data can be cross-utilized with fitness and lifestyle partners that already have large customer... View Details

Keywords: Dan Morrell

16 Mar 2003
Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

economy and our systems, and to help them understand what creates an outstanding organization: what makes markets work, and the importance of trust and integrity in that process. We also need to understand the system better--how to View Details

Keywords: by Kim B. Clark

17 Nov 2008
Research & Ideas

Decoding the Artful Sidestep

topic to understand better. Q: How did you go about designing your study in order to get a handle on this topic? A: It actually took us a couple of tries to come up with this design. The challenge was coming up with an experimental View Details

Keywords: by Martha Lagace

Student-Faculty-Profile

Michelle Shell & Ryan Buell

Research focus Michelle: Ryan and I are both interested in deeply understanding what happens when customers interact with an organization’s operating system. Insights about customer behavior can influence a company to operate differently and the way companies View Details

01 Jun 2016
News

Feedback

virtually all digital maps, an integral part of everyone’s mobile devices and car navigation—think Google Earth. It started with the Landsat program at NASA in the early 1970s, but small startups appeared, including one that I started... View Details

01 Sep 2015
Blog Post

Building a Startup at HBS

we asked ourselves – could we help do this a better way? While there were existing products on the market, we believed we could create a smaller, less costly device that would better integrate into a nurses’ workflow in the hospital. From... View Details

13 Nov 2000
Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

transformation" of large firms. What are some of the challenges you've faced, he asked the panelists, as you've tried to start new ventures inside of companies? The biggest challenge, said Dipender Saluja, who leads a thousand-person technical services venture... View Details

Keywords: by Kenneth Liss

14 Dec 2009
Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

transport/ride launched in 1967), and numerous airports. However, these systems were largely designed to move a large number of people on a fixed schedule along a track from point to point to point. In today's revival, people movers are... View Details

Keywords: by Martha Lagace; Transportation

Web

Authentic Leader Development - Course Catalog

likely to: step up, lead effectively, and live a more integrated & meaningful life. Course Goals: Overarching : Increased CLARITY (self-awareness) & COMFORT (self-acceptance) Detailed : Increase your self-awareness by engaging the “big... View Details

10 Oct 2017
First Look

First Look at New Research and Ideas, October 10, 2017

By: Friedman, Jeremy Abstract—Russia continues to be caught between a need to integrate itself into the West and a desire to maintain its independence from the West. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53324... View Details

Keywords: Sean Silverthorne

25 Feb 2020
News

Case Study: The Credit Bureau

Illustration by Brown Bird Design Walk the streets of New York City around the first of the month, and you’ll see the symptoms: orphaned couches, credenzas, and swivel chairs that were left behind after a move. The problem, according to... View Details

Keywords: Jen McFarland Flint; Real Estate

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

projects are typically the ones where customization is most critical. But there are ways for teams to handle this situation. The team leader can manage, and even leverage, pressure by designing meetings with controls in place—built-in... View Details

Keywords: by Sarah Jane Gilbert

28 Jan 2011
News

HBS Faculty Approves Curriculum Innovation

characterized the FIELD course as a "step change" that builds on experiences first-year students already get on a smaller scale and in a variety of ways. Significantly, the FIELD course "ups the ante" in three key content areas: leadership, globalization, and View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services

Web

From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations | Information Technology

learn and work with AI. While the event was designed as a fun exploration of AI tool use cases, some teams went on to further develop their projects and integrate them into their work. In this article, we'll... View Details

Publications