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  • January 2018 (Revised August 2020)
  • Background Note

Continuous Software Development: Agile's Successor

By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull
In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details
Keywords: Continuous Improvement; Continuous Development; Continuous Delivery; Continuous Integration; Product Development Processes; Computer Programming; Agile; Waterfall; Software Applications; Software Engineering; Applications and Software; Information Technology; Technological Innovation; Product Development; Customer Focus and Relationships; Entrepreneurship; Organizational Change and Adaptation; Organizational Structure; Quality; Product Marketing; Product; Infrastructure; Information Infrastructure; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Massachusetts; Boston
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Bussgang, Jeffrey J., Samuel Clemens, and Olivia Hull. "Continuous Software Development: Agile's Successor." Harvard Business School Background Note 818-055, January 2018. (Revised August 2020.)
  • 11 Jul 2017
  • News

The Right Thing to Do

direct boss get fired for trying to inform the senior management. In 2011, Hunt was told to change the quality control reports so they looked better than they were. That’s when she took a stand. Episode two,... View Details
Keywords: Constantine von Hoffman; Securities, Commodities, and Other Financial Investments; Finance; Mining (except Oil and Gas); Mining
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 01 Oct 1998
  • News

A Message from Dean Clark

requires continuing innovation in all of our educational programs. What we see ahead is a need for leaders with strong general management skills - people who know how to get things done and are able to inspire others. These qualities have... View Details
  • 01 Jun 2010
  • News

Faculty Research Online

management literature. See http://hbswk.hbs.edu/item/6395.html. Tragedy at Toyota: How Not to Lead in Crisis “Toyota can regain its footing only by transforming itself from top to bottom to deliver the highest quality automobiles,” says... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2008
  • News

Where Are They Now?

upon educating leaders who would have a positive impact on the world. The article remains a classic and has since been republished several times. Zaleznik’s take on the subject of leadership was informed by his training and certification... View Details
Keywords: Margie Kelley; retirement; leisure; writing; Business Schools & Computer & Management Training; Educational Services; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 22 Feb 2022
  • News

Vision: Learning Curve

Indian nonprofit devoted to supporting the millions of low-income women who toil in the country’s informal economy. Serving young people and working mothers, brother and sister each came to believe that intervening at the preschool and... View Details
Keywords: Alexander Gelfand; education; entrepreneurship; startup; India; Educational Services
  • 01 Jun 2003
  • News

South Florida and Minnesota Launch Community Programs

can adapt it to their situation,” she observes. “It’s a question of managing the projects and assembling strong groups of volunteers to achieve quality output for each project.” Twenty–seven volunteers staffed five projects for the... View Details
Keywords: Alumni groups; Colleges, Universities, and Professional Schools; Educational Services
  • 29 Jul 2008
  • News

An Educational Start-Up

by experiencing it firsthand. Along the way, Sahlman highlighted some of the qualities that make Dr. John’s what he modestly termed “a reasonable case,” noting that it’s fairly straightforward while including the classic framework of... View Details
Keywords: Julia Hanna; Business Schools & Computer & Management Training; Educational Services
  • 01 Dec 2005
  • News

A Matter of Opinion

readers. We had 20,000 subscribers when I started as editor, and we now have 185,000, which puts us ahead of the New Republic and National Review.” Navasky believes that The Nation and other journals of opinion, because of the quality and... View Details
Keywords: Information; Information
  • 01 Sep 2014
  • News

In Search of Innovation

Many of the innovations needed to increase the quality of health care in the United States while reducing its cost already exist, says Professor Richard Hamermesh, faculty cochair of the Forum on Health Care Innovation. “There are pockets... View Details
Keywords: April White; faculty research
  • 06 Jan 2012
  • News

Where Are They Now?

the HBS Club of India—over the top. “We identified a significant global market and focused on an unmet but essential need, as health care is not optional,” says Mahesh, who got a very personal perspective on India’s deep deficit of View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Ambulatory Health Care Services; Health, Social Assistance; Furniture and Related Product Manufacturing; Manufacturing
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

corporate disclosures overseen by the SEC. The benefits of national comparisons are compelling and will unleash a tidal wave of improvements in quality and efficiency. An obvious—and relatively uncontroversial—starting point would be to... View Details
Keywords: by Michael E. Porter; Health
  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

questions that we might consider. In Harwood's words, "How do we measure the quality of the information we receive? What makes information worth acting upon? When is View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 08 Apr 2011
  • News

Management Matters In Health Care, Too

MBA students alike, the implications of that view are huge. For policymakers, the message is that cost cutting alone does nothing to improve the quality of care and probably will reduce it. Is anyone in Washington listening? For MBA... View Details
Keywords: Roger Thompson; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Jun 2010
  • News

Touting Green Energy’s Potential

MARKEY: Just as the telecom sector was revolutionized in the 1990s by legislation that unleashed competition, so too will a green energy sector be launched, generating enormous wealth creation. In March, at a two-day HBS conference on energy, Congressman Ed Markey... View Details
Keywords: Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
  • 01 Mar 2012
  • News

Health Care’s New Frontier

consultants in the managed care practice of Booz Allen Hamilton, acquired an obstetrics practice in San Diego with $1.6 million in seed capital. The concept of a clinic where midwives and nurses provided quality care for healthy women... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

and care specific to their needs. The data have not only provided important information to improve patient care, they have also been used to support hospital investment decisions, such as which surgical devices to purchase, since patient... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 01 Jun 2014
  • News

School Ties

education and business competitiveness." Balancing the Books Four ways that business is partnering with PK-12 Enabling innovation. Companies in San Antonio, Texas, worked to gain voter approval for a tax increase to fund quality... View Details
Keywords: Garry Emmons; Elementary and Secondary Schools; Educational Services
  • 03 Dec 2024
  • News

Magic Numbers

Courtesy Shalinee Sharma Courtesy Shalinee Sharma As a sixth grader in Buffalo, New York, Shalinee Sharma (MBA 2005) believed math just wasn’t her thing. There were only a few girls in the honors class at her new school, and Sharma soon realized that she was far behind... View Details
Keywords: Amy Crawford
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