High Switching Costs - Publications - Faculty & Research

Research Summary

Clinical Trials as a setting for Health Policy and Management Research

The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

from when measuring accuracy. Scoring rules can nudge forecasters in one direction by giving a penalty for overestimating or underestimating. Whatever rule is accepted should align with overall goals. In the hurricane example, forecasters need to decide if it’s better... View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

budget be driven from the revenue targets in the strategic plan. In The Execution Premium, we describe how a time-driven activity-based cost model provides the previously missing link between the revenue growth targets in a strategic plan... View Details

Keywords: by Martha Lagace

10 Apr 2023
News

Leading the Way

"Within two years of meeting him, I had two internships on Wall Street and was accepted to the HBS 2+2 program. It was like a light switched on for me and everything changed." Trujillo grew up in a poor Hispanic neighborhood in South... View Details

Keywords: Margie Kelley

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

04 Nov 2010
What Do You Think?

Why Do We Chase Stars?

data for 1988 through 1996. It includes ratings before and after an analyst's transfer from one investment bank to another as well as the results of extensive interviews over several years of study. Among other things, they found that "star analysts who View Details

Keywords: by Jim Heskett

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

work-from-anywhere companies adjust compensation to reflect the local cost of living, while others don’t. Helping work-from-anywhere succeed Despite those frictions, the movement is gaining momentum. Choudhury outlined three ways... View Details

Keywords: by Kara Baskin

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

powerful. It’s a broad standard and a very high bar. It’s something that should rightfully concern leaders of companies. Organizations are held responsible for collectively understanding what is known about its dealings for good reason.... View Details

Keywords: by Lane Lambert

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

efficiency has been cast in high relief, supply chain managers realize that they can no longer focus solely on cost reduction—any calculation of a supply chain's return on investment must also take customer... View Details

Keywords: by David Stauffer

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

future hiring and M&A activity. When the Great Recession hit in late 2008, Honeywell, like all diversified manufacturers, experienced a drop off in new orders. Yet after six years of improving operating efficiency, there was little room left to cut View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

26 Jun 2012
First Look

First Look: June 26

rates to those facing high tax rates. Evidence from the worldwide operations of U.S. multinational firms indicates that affiliates in low-tax jurisdictions use trade credit to lend, whereas those in high-tax jurisdictions use trade credit... View Details

Keywords: Sean Silverthorne

18 Oct 2017
Research & Ideas

How Economic Clusters Drive Globalization

(Photo source: iStock) Economic cluster theory has been used to describe the growth of many industries, including the automotive business around Detroit, high tech in Silicon Valley, and digital media in Seoul. These regions benefit by a... View Details

Keywords: by Julia Hanna; Agriculture & Agribusiness

21 May 2013
First Look

First Look: May 21

https://www.hbs.edu/faculty/Pages/item.aspx?num=44800 Do Strict Capital Requirements Raise the Cost of Capital? Banking Regulation and the Low Risk Anomaly By: Baker, Malcolm, and Jeffrey Wurgler Abstract—Minimum capital requirements are a central... View Details

Keywords: Sean Silverthorne

18 Dec 2017
Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details

Keywords: by Joseph Fuller

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

new service increases. As he puts it, "Value to the subscriber base will increase as the frame of reference in which the subscriber determines value switches away from prior cost." He also suggests that positioning a new service... View Details

Keywords: by James Heskett

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

ethics at its core is about excellence and high attainment rather than misdeeds and malfeasance. But we do pay attention to misconduct, and I have seen many types over the years—from the garden-variety deceptions and betrayals that sap... View Details

Keywords: by Carla Tishler

Web

HBS - Financials | Supplemental Financial Information

percent of market value. The payout rate for fiscal 2021 met that target at 5.2 percent, consistent with the prior year. The utilization of a payout formula means that the annual payout rate is generally lower following years of relatively View Details

23 Mar 2023
Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

over alternatives. Our team sees things differently. Lab grown dairy products have shown high potential for matching animal dairy in terms of nutritional value and taste. As these technologies improve and the production of lab grown dairy... View Details

Publications