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  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

negative outcomes, or as a rejuvenating experience, with positive post-break consequences. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52074 Harvard Business School Case 316-134 HourlyNerd HourlyNerd, a two-sided View Details
Keywords: Sean Silverthorne
  • April 1995 (Revised August 1995)
  • Supplement

Empire Blue Cross and Blue Shield (D)

By: Regina E. Herzlinger and Ramona Hilgenkamp
Supplements the (A) case. View Details
Keywords: Insurance Industry; Insurance Industry
Related
  • September 2006 (Revised February 2007)
  • Case

Timing of Option Grants at UnitedHealth Group (A)

Faced with press allegations that executives' stock options might have been backdated, the Board of UnitedHealth Group needs to determine whether its accounting for the options was proper, and if not, what the restatement amount should be and what... View Details
Keywords: Governing and Advisory Boards; Ethics; Stock Options; Accounting; Crisis Management; Corporate Governance; Insurance Industry; Insurance Industry; United States
Related
  • 15 Nov 2016
  • First Look

November 15, 2016

deployment, and management of multiple brands as a coordinated portfolio of meaning-based assets that address the needs of diverse customers in a marketplace and maximize return while minimizing risk. It specifies the optimal portfolio of... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2004
  • News

Tracking a Turnaround

insurance payments. As if this challenge weren’t enough, the CEO then agrees to meet with outsiders during his first six months on the job to answer questions about his performance in a series of videotaped sessions. Unlikely as it... View Details
Keywords: Julia Hanna; Hospitals; Health, Social Assistance; Management of Companies and Enterprises; Management
  • 25 Aug 2015
  • News

Sunset in the East?

markets? —Timothy O'Sullivan (MBA 2001) KIRBY: I agree completely. The challenge is huge, however, since good health care (anywhere) is costly, and at present it is largely only available in quality in larger cities. The basic View Details
Keywords: Administration of Economic Programs; Government; Real Estate; Health, Social Assistance
  • 01 Jun 2020
  • News

Effective Communication in the Age of Zoom

The similarity is about the need to make great first impressions, to really stand out in a crowded marketplace and figure out a way to find a personal brand and create that compelling 30-second elevator pitch. So in dating, singles are... View Details
Keywords: Zoom
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

speak. The net result is that consumers are more likely to consume when a price is vivid and fresh than when it is obscured or distant. In the case of a health club, this means that members are more likely to go to the gym right after... View Details
Keywords: by Manda Mahoney
  • 01 Sep 2009
  • News

Noted & Quoted

Tom Coburn (R-OK), writing on health-care reform (Huffington Post, April 27, 2009). “True reform will require both moving toward universal insurance coverage and restructuring the care delivery system. These two components are profoundly... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services; Management
  • 26 Apr 2011
  • News

BioMine Strikes Gold

marketing, were as follows: Africa Angus Rowe, OPM 38 2009 LifeQube mobile clinic management Watch their pitch. Asia-Pacific Oliver Segovia, MBA '10 Jennifer Kelly, MBA '10 AVA invitation-only shopping platform Watch their pitch. Canada Zaheed Poptia, MBA '06 CardSwap... View Details
Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2004
  • News

Nancy Hall (MBA 1974)

consulting to a dozen health and human-services organizations, two of which I still work with today. In addition, I work part-time for the Maryland Association of Nonprofit Organizations running an insurance... View Details
Keywords: Susan Young; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 16 Oct 2013
  • Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

deaths due to severe smog (estimated between 3,000 to more recently 10,000 in London between December 1952 and March 1953) now officially acknowledged and seemingly routine in China today as well as coal burning's lingering cardiovascular and lung disease impacts that... View Details
Keywords: by Joe Lassiter; Energy; Utilities
  • 14 Nov 2016
  • Op-Ed

5 Lessons I Hope Marketers Don’t Learn from Donald Trump

better health insurance with lower taxes, remember the essence of a brand is promise, large promise. Pin your brand to a dream, yes, but have a plan or today’s happy buyers will become tomorrow’s angry... View Details
Keywords: by John A. Deighton
  • 08 Nov 2024
  • Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

African people, businesses, and nations are becoming increasingly stressed by climate-related perils like droughts, river flooding, extreme heat, and rising sea levels. This is leading not only to the destruction of assets but also challenges to lives and... View Details
Keywords: by John Macomber; Green Technology; Energy
  • 03 Nov 2015
  • First Look

November 3, 2015

November 2015 Quarterly Journal of Economics Behavioral Hazard in Health Insurance By: Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein Abstract—A fundamental implication of standard moral... View Details
Keywords: Sean Silverthorne
  • 14 May 2013
  • First Look

First Look: May 14

platforms. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=40488 Marketplace or Reseller? By: Hagiu, Andrei, and Julian Wright Abstract—An intermediary can choose between functioning as a marketplace, on which suppliers sell... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and leveraging its affiliation to the GM group are among the strategic... View Details
Keywords: Martha Lagace
  • 01 Sep 2010
  • News

Noted & Quoted

90 and 95 percent of all the residential mortgages this year have been insured by, guaranteed by, or securitized by the government.” — HBS senior lecturer Nicolas Retsinas noting that the government has kept the residential housing market... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance; Hospitals; Health, Social Assistance
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

the editor-in-chief of Harvard Business School Working Knowledge. [Image: andresr] Related Reading Many Small-Business Employees May Be Close to Losing Health Insurance How to Help Small Businesses Survive... View Details
Keywords: by Danielle Kost; Food & Beverage
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

nor SolarCity had ever been profitable. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/218038 Harvard Business School Case 318-048 Aetna and the Transformation of Health Care Mark Bertolini, chairman and CEO of the View Details
Keywords: Sean Silverthorne