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  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

medium-sized, for-profit retailing organization. You have been asked to approve changes to the company’s orientation program that probably would not have crossed your desk several years ago. Your human resources group has proposed changes... View Details
Keywords: by James Heskett
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

in the multi-agent settings in which these decisions typically occur. In this paper, we develop a model that extends neural nets techniques to capture recognition processes in groups of decision-makers. We use the model to derive some... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

based on a large panel dataset of countries between 1950 and 2014. We instrument actual trade with predicted trade constructed by estimating a time-varying gravity equation similar to Feyrer (2009). We find that economic integration has a positive View Details
Keywords: by Sean Silverthorne
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

sampling channel and by decreasing returns; and (4) amplify these demand and operational benefits in dealing with customers who have the most acute need for the firm’s products. Moreover, the effects we document strengthen with time as... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

year detailing Gebru’s efforts within Google to urge caution with AI, saying tech companies shouldn’t race to launch systems without considering the potential risks and harms they could cause. She warned that unchecked AI databases could reek of bias that can become... View Details
Keywords: by Scott Van Voorhis; Technology
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

surveys for patients referred to specialists with whom a PCP had at least one year of overlap in those formative groups to those physicians who didn’t overlap with each other from those early years. They also looked at a subgroup who... View Details
Keywords: by Rachel Layne; Health
  • 27 Sep 2006
  • Research & Ideas

Report From Egypt: Studying Global Influences

group of managers heading every function but also spoke with a cross-section of employees (with translators) and even several customers and partners. Since one of the companies—an IT giant—has been partnering with a major government... View Details
Keywords: by Sean Silverthorne
  • Web

Policies, Rules & Guidelines | About

Policy The purpose of this policy is to provide guidelines and best practices for students, alumni, and/or other community members participating in Instagram Takeovers of HBS-related Instagram accounts. Institutional Voice Highlights from the Harvard University... View Details
  • Web

Organizational Behavior Curriculum - Faculty & Research

Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Leadership and Organizational Behavior (LEAD) This course focuses on how managers become View Details
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

Leadership and Happiness, you note that the course “aims to give students a competitive advantage.” How can understanding happiness, both that of our colleagues and our own, make one a more effective leader? Brooks: One of the big... View Details
Keywords: by Dan Morrell
  • Web

Health Care - Faculty & Research

rewards are more effective when the peer group is larger. Overall, the findings demonstrate the power of non-financial rewards to motivate agents in settings where there are limits to the use of financial... View Details
  • June 2012
  • Case

Buro Happold (Abridged)

By: Robert G. Eccles and Ryan Johnson
In 1996, Ted Happold, the founder of the engineering services firm Buro Happold, passed away, and Padraic Kelly became the firm's new managing director (MD). One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current... View Details
Keywords: Learning And Development; Managing Growth; Organizational Design; Diversification; Client Management; Leadership Skills; Entrepreneurship; Growth and Development Strategy; Leadership Development; Management Skills; Training; Programs; Customer Relationship Management
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  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

overlook our most powerful tool for effecting change: our own thoughts. Through a variety of exercises called Think Keys, Zaltman guides the reader through the mind’s most important unconscious and conscious dynamics. Zaltman has used... View Details
Keywords: Dina Gerdeman
  • 06 Oct 2009
  • First Look

First Look: October 6

positive externalities for the host country? The evidence so far is mixed varying from beneficial to detrimental effects of foreign direct investment (FDI) on growth, with many studies that find no effect. In order to provide an... View Details
Keywords: Martha Lagace
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

Premier League or the NBA.” To identify the causal effect of outcome uncertainty on attendance, the authors concentrated on injuries to teams not favored to win in the regular season games. These types of injuries worked to make games... View Details
Keywords: by Rachel Layne; Sports
  • March 2017
  • Article

Risky Business: When Humor Increases and Decreases Status

By: T. B. Bitterly, A.W. Brooks and M. E. Schweitzer
Across eight experiments, we demonstrate that humor can influence status, but attempting to use humor is risky. The successful use of humor can increase status in both new and existing relationships, but unsuccessful humor attempts (e.g., inappropriate jokes) can harm... View Details
Keywords: Status and Position; Behavior; Groups and Teams; Perception
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  • 03 Nov 2009
  • First Look

First Look: Nov. 3

network, Publicis Groupe launched VivaKi, a new company-wide digital platform, to spearhead the firm's total transformation. But since the June 2008 launch, the global economy had taken a turn for the worse. Could Levy, Kenny, and other... View Details
Keywords: Martha Lagace
  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

research associate at HBS. The article appears in the new issue of Stanford Social Innovation Review. “If you look at the history of any successful social change movement, you’ll see there were moments of really effective agitation,... View Details
Keywords: by Carmen Nobel
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

the bathroom and showed her what she looked like without wearing Spanx, followed by the slimming effect after slipping the undergarments on. The buyer was delighted not only with the product, but with the brilliance of the pitch, and the... View Details
Keywords: by Dina Gerdeman
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman