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Show Results For
- All HBS Web
(2,275)
- People (7)
- News (514)
- Research (1,428)
- Events (29)
- Multimedia (1)
- Faculty Publications (573)
- October 2018
- Article
The Operational Value of Social Media Information
By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.
- 2016
- Working Paper
Pivoting Isn't Enough: Principled Pragmatism and Strategic Reorientation in New Ventures
By: Rory McDonald and Cheng Gao
New technology ventures often experience deviations from their original plans that oblige them to reorient in pursuit of better fit between their evolving products and target customers. Yet research is largely silent on how entrepreneurs explain and justify their... View Details
Keywords: Strategic Reorientation; Technology Entrepreneurship; Innovation; Product Development Processes; Organizational Adaptation; Qualitative Methods (General); Information Technology; Organizational Change and Adaptation; Communication; Entrepreneurship; Alignment; Innovation and Invention; Product Development
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
Europe’s tougher data privacy regulations went into effect in 2018, they have created complications for companies worldwide. Questions around data privacy will likely become thornier as generative artificial intelligence tools, like... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
company can triumph. That's especially true in the financial services industry, where call centers have moved beyond their most obvious function—as low-cost channels for resolving a myriad of customer concerns—to become powerful means of service delivery with the... View Details
- Web
Great American Business Leaders of the 20th Century - Leadership
Telephone and Telegraph, 1997–2002 Desiderio A. Arnaz Desilu Productions, 1950–1962 Mary Kay Ash Mary Kay Cosmetics, 1963–1987 Roy L. Ash Litton Industries, 1961–1972 H. Brewster Atwater, Jr. General Mills, 1981–1995 Beatrice F. Auerbach... View Details
- Program
Agribusiness Seminar
Seminar is generally not appropriate for individuals from consultancies and other professional services firms. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive... View Details
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
users may have additional knowledge or context that the AI doesn’t (e.g. that the AI hasn’t been trained on, propriety knowledge, a better understanding of the specific task at hand, etc.). Another risk with these generative AI View Details
- Web
Program Requirements - Doctoral
Technology & Operations Management Program Requirements Below please find the program requirements for students in Technology & Operations Management (TOM). Doctoral students in TOM generally complete the program in four to five years.... View Details
- 15 Mar 2024
- HBS Case
Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work
place, discussing one’s next step (or departure) wouldn’t feel abrupt or discriminatory. Health Wing works with a company that saw almost a million dollars in unexpected health care costs last year because the company’s generous health... View Details
Keywords: by Avery Forman
- 18 Apr 2022
- HBS Case
Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off
murder of 17 students and teachers in Parkland. And with those words, Stack, a gun owner and gun rights supporter, set in motion a series of corporate actions that may serve as a model for other CEOs trying to balance their personal... View Details
Keywords: by Jay Fitzgerald
- Program
Competing in the Age of Digital Platforms
artificial intelligence further propels the opportunity and need to leverage a platform model for competitive advantage. AI companies are evolving into the next generation of platforms. This program will... View Details
- Program
Building a Legacy
Summary Wealth management for high-net-worth families has grown increasingly complex. For some families, the responsibility of wealth management has shifted to younger generations who have less experience investing. For other families,... View Details
- Program
Disruptive Innovation
general managers, or business owners who are responsible for setting strategic direction for their organizations. Attendance by two or more individuals from your organization will foster teamwork and enhance the program's impact. Learning... View Details
- Web
Program Requirements - Doctoral
Marketing Program Requirements Below please find the program requirements for a students in Marketing . Doctoral students in Marketing generally complete the program in five years. Coursework A minimum of 13 semester courses at doctoral... View Details
- Program
Foundations of Private Equity and Venture Capital
executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend View Details
- 20 Oct 2021
- Blog Post
Mobilizing Private Sector Action For Racial Equity in Milwaukee: SE Summer Fellow Zach Komes (MBA 2022)
The HBS Summer Fellows Program enables students to apply their classroom training as they explore career opportunities in roles or regions where compensation is generally lower than the traditional MBA level. We are connecting with some... View Details
- Web
Managing the Future of Work
nearly all employees to work remotely, disrupting its employee-focused model and increasing attrition rates. Meanwhile, the company was growing rapidly but struggled with mounting debt from maintaining facilities in multiple locations. To... View Details
- Program
The HR-Executive Suite Connection
are on the path to becoming HR heads Particularly appropriate for: HR leaders who report to the CEO or are members of the top leadership team Not appropriate for: General managers Learning and Living at HBS When you participate in an... View Details
- 20 Nov 2012
- First Look
First Look: November 20
advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
- Program
Designing and Executing Corporate Revitalization
have significant strategic decision-making responsibility, including CEOs, CFOs, other C-suite executives, division heads, business unit heads, and leaders/senior contributors on strategy teams, as well as general counsels or board... View Details