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Show Results For
- All HBS Web
(1,519)
- People (3)
- News (300)
- Research (793)
- Events (7)
- Multimedia (8)
- Faculty Publications (214)
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- 13 Jun 2005
- Research & Ideas
Rescuing Products with Stealth Positioning
hit. In its first two years on the market, Sony sold out its limited production of 100,000 units. During what amounts to a five-year market test of a flawed technology, Sony has gathered invaluable consumer feedback to guide continued... View Details
Keywords: by Youngme Moon
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
customer issues. Another company introduced a customer report card whereby its industrial customers could provide feedback on the company's performance. The report card created a dialogue that strengthened the vendor/customer relationship... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 15 Oct 2024
- Research & Ideas
We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
doesn’t work. You Might Also Like: Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore Why We Still Need Twitter: How Social Media Holds Companies Accountable What Motivates People to Give Generously—and Why We Sometimes Don't View Details
Keywords: by Michael Blanding
- 12 Apr 2016
- First Look
April 12, 2016
at Work: The Case of the Ineffectual FD No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/416031-PDF-ENG Harvard Business School Case 416-032 Difficult Conversations and Dealing with Challenging Situations at Work: The Friend Who Asked... View Details
Keywords: Sean Silverthorne
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
more coordinated regulatory approach to oversight of financial services. Industry should be included and at the table to ensure that they have a consistent mechanism to provide feedback and advice on how any new regulation will hurt or... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
The initial idea was tested in a course called Leading Product Innovation in the executive education program and refined over the years. At this point, more than 1,000 executives participated and the feedback has been enthusiastic.... View Details
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
open to do field experiments," Larkin says. "I think it's a big, untapped way for companies to optimize not just their marketing but also how they design incentives, their employee feedback design, and also the different elements of... View Details
Keywords: by Carmen Nobel
- 01 Nov 2024
- In Practice
Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times
Change Your Organization in One Week ‘Intrinsic Joy’ Sparks Ideas Better than Cash Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details
- 04 Oct 2024
- In Practice
Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
Amanda Nerenberg; and Rachel Drapper, founder of Fairshare. You Might Also Like: How to Keep Employees Productive: Support Caregivers You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance Working Moms Are Mostly Thriving Again. Can We Finally Achieve... View Details
Keywords: by Rachel Layne
- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
invite all people to escape reality. You Might Also Like: Chance Encounters: What's at Stake in Return-to-Office Decisions (Virtual) Reality Check: How Long Before We Live in the 'Metaverse'? How Will the Metaverse Affect Productivity? View Details
- 22 Aug 2024
- Research & Ideas
Reading the Financial Crisis Warning Signs: Credit Markets and the 'Red-Zone'
Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? What Does the Failure of Silicon Valley Bank Say About the State of Finance? Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Feedback or ideas to share?... View Details
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
ChromeOS as the user-facing operating system.” You Might Also Like: Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? How Humans Outshine AI in Adapting to Change View Details
- 06 Mar 2017
- Research & Ideas
Why Comparing Apples to Apples Online Leads To More Fruitful Sales
perceived as more similar. Karmarkar says online retailers are likely to be just as surprised as she was about how strongly the category makeup of online displays affects sales. “I’ve already gotten some good feedback from people in the... View Details
- 05 Feb 2015
- Research & Ideas
How New BofA Executives Learn its ’Deep Smarts’
the business the new executive is entering. The coach is responsible for meeting regularly with the newcomer, explaining expectations, serving as a sounding board for any issues that may arise, providing feedback and guidance, and... View Details
- 28 Oct 2024
- Op-Ed
Latino Voters Have Grown More Politically Divided. That’s Not Surprising.
Like: Election 2024: Why Demographics Won't Predict the Next President Election 2024: What's at Stake for Business and the Workplace? How Politics Drives Business Decisions in a Polarized Nation Feedback or ideas to share? Email the... View Details
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
solve problems cooperatively, and are more likely to seek help in difficult situations. They make good spouses. People with optimistic spouses were healthier in a 2014 study by researchers at the University of Michigan.1 To energize an optimist, positive View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
one part of the big picture when it comes to monitoring customer health." Linking such feedback to relationship performance completes the customer management process loop. This requires tracking profitability at the customer level—a... View Details
Keywords: by Peter K. Jacobs
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely by their competitors. This study argues that such firms learn... View Details
Keywords: Dina Gerdeman
- 02 Feb 2010
- First Look
First Look: Feb. 2
communities for major corporate clients. These communities have provided its clients with insights into how consumers view their brands, with quick feedback on potential marketing decisions, and with a sounding board for new product... View Details
Keywords: Martha Lagace
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
wonder if that lack of feedback would throw off some HBS faculty? DL: I'm not sure they would enjoy it. People who really like the classroom and the interaction in the classroom are less likely, I think, to enjoy the online. BD: A... View Details
Keywords: by Sean Silverthorne