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  • 01 Oct 1996
  • News

An Atypical Case — Robin G. Berglund (MBA 1971)

soberly. "I think the best way I can help children is to work to improve the emotional health of their parents and families." "I think the best way I can help children is to work to improve the emotional... View Details
Keywords: Thomas Frick

    Thomas J. Burrell

    Burrell created his agency to capitalize on the untapped potential of the black market in America, and in the process, he became a pioneer of target marketing and built the largest black-owned advertising agency in the United States. He developed breakthrough... View Details
    Keywords: Services
    • 28 Apr 2020
    • News

    Lessons from a COVID Survivor

    Radha Ruparell (MBA 2008) Radha Ruparell (MBA 2008) When Radha Ruparell (MBA 2008) fell ill with COVID-19, she wasn’t prepared for the physical and emotional rollercoaster that the ensuing weeks would bring. On day 16 of her illness,... View Details
    • 27 Apr 2021
    • Research & Ideas

    New Research: Surviving Bankruptcy, Useful Economics, and Retirement

    variable analysis and use the differences in the likelihood of retirement driven by Social Security retirement incentives in the United States to find a sizable increase in purpose in life as an outcome of retirement.” Emotional... View Details
    • Article

    Brand (In)fidelity: When Flirting with the Competition Strengthens Brand Relationships

    By: Irene Consiglio, Daniella Kupor, Francesca Gino and Michael I. Norton
    We document the existence and consequences of brand flirting: a short-lived experience in which a consumer engages with and/or indulges in the alluring qualities of a brand without committing to it. We propose that brand flirting is exciting and that when consumers... View Details
    Keywords: Consumer Behavior; Brands and Branding; Emotions
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    • 2020
    • Article

    Humanizing Management and Innovation

    By: Hirotaka Takeuchi
    This article is an excerpt from The Wise Company book that Ikujiro Nonaka and I published in October 2019 from Oxford University Press. It is a sequel to The Knowledge-Creating Company book we published 25 years ago. As our thinking evolved from information to... View Details
    Keywords: Knowledge Creation; Knowledge Practice; Phronesis; Practical Wisdom; Ba; Continuous Innovation; Fusion Of Analog And Digital; Management As A Way Of Life; Management Style; Emotions; Innovation and Management
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    • 1976
    • Chapter

    The Romance of Community: Intentional Communities as Intensive Group Experience

    By: R. M. Kanter
    Keywords: Civil Society or Community; Groups and Teams; Emotions
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    • Portrait Project

    Amer M. Lahham

    Palestinian Jerusalemite, cried that morning, emotional hearing what I had to say. My mom, a Palestinian refugee, wrote it. I remember rehearsing the rhetoric late into the night; words that were charged with a deep yearning for a lost... View Details
    • 08 May 2022
    • Blog Post

    The Territory of Motherhood: A Reflection in Honor of Mother’s Day

    I was anticipating how helpful this community of moms would be to ease the logistical challenges of an early, quick delivery without family in town, I greatly underestimated how important their emotional support and friendships would be... View Details
    • 09 Aug 2017
    • Sharpening Your Skills

    Productivity Tips You Probably Haven't Considered Before

    Completing Easy Tasks Hurts Long-Term Performance Employees facing increased workloads usually tackle easier tasks first. This study shows that it happens because people feel positive emotions after task completion, yet it could hurt... View Details
    Keywords: by Sean Silverthorne
    • 01 Jun 2003
    • News

    HP's Fiorina Speaks at HBS

    manage by business fundamentals and a very strong internal compass. Business is about more than facts and figures. It’s about real emotion and how people react to emotion, and that has to be understood and factored in by a leader, just as... View Details
    Keywords: HP; Hewlitt-Packard; Fiorina; Compaq; Management of Companies and Enterprises; Management
    • August 1978 (Revised April 1987)
    • Supplement

    Assistant Professor Graham and Ms. Macomber (B)

    Supplements the (A) case. View Details
    Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
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    • August 1978 (Revised December 1986)
    • Case

    Assistant Professor Graham and Ms. Macomber (A)

    By: C. R. Christensen
    A student takes a position on a case which is in conflict with the other students' conclusions. The professor believes the student's answer is correct but does not indicate so in class. As a result, the student withdraws from further class participation. View Details
    Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
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    • 2025
    • Working Paper

    Why Most Resist AI Companions

    By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet Kaan Uğuralp and Stefano Puntoni
    AI companion applications—designed to serve as synthetic interaction partners—have recently become capable enough to reduce loneliness, a growing public health concern. However, behavioral research has yet to fully explain the barriers to adoption of such AI and... View Details
    Keywords: Generative Ai; Chatbots; Artificial Intelligence; Algorithmic Aversion; Lonelines; Technology Adoption; AI and Machine Learning; Well-being; Emotions
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    • Article

    Managing the Unknowable: The Effectiveness of Early-stage Investor Gut Feel in Entrepreneurial Investment Decisions

    By: Laura Huang and Jone L. Pearce
    Using an inductive theory-development study, a field experiment, and a longitudinal field test, we examine early-stage entrepreneurial investment decision making under conditions of extreme uncertainty. Building on existing literature on decision making and risk in... View Details
    Keywords: Entrepreneurship; Venture Capital; Risk and Uncertainty; Decision Making; Emotions; Performance Effectiveness
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    • November 2007
    • Supplement

    Differences at Work: Allie (C)

    By: Sandra J. Sucher and Rachel Gordon
    In Differences at Work: (C) HBS Case No. 9-408-056 Allie decides not to pursue a sexual harassment charge and instead remedies the situation by transferring to the marketing division in her company. She reflects on how powerless the situation made her feel and how it... View Details
    Keywords: Emotions; Ethics; Working Conditions; Rank and Position; Power and Influence
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    • Web

    Faculty Spotlight: HBS Racial Equity Fellow Professor Ivuoma N. Onyeador - Blog: RGE Report

    Fellow Professor Ivuoma N. Onyeador tag RGE Blog Professor Onyeador examines topics surrounding social cohesion , particularly conflict as it relates to racial dynamics. Her research is particularly timely given the politicized conversations around discrimination in... View Details
    • July 2019
    • Article

    Which of These Things Are Not Like the Others? Comparing the Rational, Emotional, and Moral Aspects of Reputation, Status, Celebrity, and Stigma

    By: Timothy G. Pollock, Kisha Lashley, Violina P. Rindova and Jung-Hoon Han
    In this review of the literature on reputation, status, celebrity, and stigma we develop an overarching theoretical framework based on the rational, emotional, and moral aspects of each construct’s unique sociocognitive content and the mechanisms through which it... View Details
    Keywords: Celebrity; Stigma; Reputation; Status and Position; Emotions; Moral Sensibility
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    • Article

    Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior

    By: F. Gino and S. Desai
    Four experiments demonstrated that recalling memories from one's own childhood lead people to experience feelings of moral purity and to behave prosocially. In Experiment 1, participants instructed to recall memories from their childhood were more likely to help the... View Details
    Keywords: Moral Sensibility; Behavior; Research; Emotions; Relationships; Judgments
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    • 05 Sep 2006
    • First Look

    First Look: September 5, 2006

    pressures. Aid in the Aftermath of Hurricane Katrina: Humanizing Victims Predicts Intergroup Helping Authors:Amy J. C. Cuddy, Mindi Rock, and Michael I. Norton Publication:Group Processes and Intergroup Relations (in press) Abstract This research examines inferences... View Details
    Keywords: Sean Silverthorne