Design Thinking - Publications - Faculty & Research

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

we're doing," says McEvoy. Today, Queen Elizabeth II wears her Burberry trench coat. But so does supermodel Kate Moss. At Waterford Crystal, CEO John G. Foley (HBS ISMP '89) has brought on contemporary designers like Versace and Vera... View Details

Keywords: by Julia Hanna; Consumer Products

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

to ask questions and make comments. In reality, however, the speakers often do the opposite—dominating the time and not allowing for much discussion at all. "As professors we do this too," admits Gino. "It's very difficult when you View Details

Keywords: by Michael Blanding

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

"We still have no assigned membership to specific teams over time. I think it speaks to the subtle interpersonal challenges we face trying to catch and work with relative strangers, and that even those small moments of hesitation or... View Details

Keywords: by Roberta Holland; Health

Blog

Inside the Learning: Boston By the Season

events at historical sites. That Monday is also the date of the Boston Marathon. Pick a spot along the route to cheer on the runners. Explore colleges or graduate schools. Is a young person in your family starting to think about the next... View Details

20 Jan 2023
News

Free Spirits

attention-begging designs give away its second disruptive innovation, which is to fully embrace its NA-ness, according to Annie Wilson (PhDBA 2020). A behavioral scientist and lecturer of marketing at the Wharton School who wrote a case... View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality

01 Mar 2024
News

The Internet's Next Frontier

While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details

Keywords: Jennifer Gillespie

Web

Launching Tech Ventures | HBS Online

completion of the course. 5-6 hrs Module 1 Designing the Tech Startup Business Model Evaluate the quality of startup business models and understand the importance of aligning models’ different components. Highlights Daniel Choi, Plastiq... View Details

30 Oct 2017
Blog Post

How My Engineering and Manufacturing Background Prepared Me for an MBA

inner workings of the company. For instance, I was curious about the management of its supply chain, the types of analyses that were conducted to develop, validate, and review business strategies, how incentives were designed to drive... View Details

25 Oct 2022
Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

anywhere it is, those are positive things. Gazette: The league has made a number of rule changes over the last several seasons to try to speed up the games and make them more exciting, and plans to introduce more next year. Will any of them help? Greyser: The View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Citation

Purchase

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

most talented entrepreneurs, I have been thinking more and more about what playing offense looks like in 2022-2023. Here’s the six-part playbook I’m hearing: 1. Acquire talent A few years ago, it was impossible to acquire talent. The best... View Details

Keywords: by Jeffrey Bussgang

Web

Sustainable Investing Course | HBS Online

Stories 91% gained deeper expertise in specific areas The course content is well designed and helps investors get a basic understanding of what sustainable finance is, its challenges, the path forward, and its key players. Akanksha Davera... View Details

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

Zuckerberg and Sheryl Sandberg, chief operating officer, sent the company’s deputy general counsel to the company cafeteria to meet with employees, sharing with them that Facebook had been deceived by the consultant into thinking that the... View Details

Keywords: by James Heskett; Web Services; Information Technology

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

kicking off a panel discussion at Cyberposium 2000. "But I think it's fair to characterize the incubator space as rather a sleepy one." Until now, that is. Once largely the domain of universities and public economic development... View Details

Keywords: by Kenneth Liss

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

designing a “similar survey to be administered to every group of stakeholder outside of the company organization, to get the feedback on ‘how it feels’ doing business with the company.” Lavinia Rasca said “the answer was given by Andrew... View Details

Keywords: by James Heskett

Web

Frequently Asked Questions - Creating Emerging Markets

if I think of another way to use the interview videos? Please write to us at cem@hbs.edu so that we can share it with the broader community. If you see a clip in the longer videos that you would like to use, we can create a video clip for... View Details

16 Jan 2006
Research & Ideas

Adam Smith, Behavioral Economist?

Economic Perspectives, the authors find that Smith's insights from 1759 can contribute to modern thinking on everything from our fascination with celebrity to the theory of loss aversion. In fact, says Ashraf, Moral Sentiments presages... View Details

Keywords: by Ann Cullen

22 Jul 2019
Book

How to Be a Digital Platform Leader

create even within a very traditional, industrial business. We think the basic design of Predix was heading in the right direction, but the challenges in execution have been severe. Lagace: A central concern... View Details

Keywords: by Martha Lagace

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

to government estimates. And, in 2020, 3,142 people were killed in car crashes involving distracted drivers. With automation gaining more momentum, Sadun hopes car designers will double down on safety features. After all, commuters may... View Details

Keywords: by Jay Fitzgerald

27 Sep 2021
Blog Post

Working to Change the Food System

you to HBS. In 2018, I started reflecting on the big existential question of "what is my calling?" It was really intimidating to think about – my main criteria were to work on problems that mattered to me, that I could have fun doing,... View Details

Publications