Critical Performance Variables - Publications - Faculty & Research

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

to address ever-changing challenges. "Companies struggle to onboard employees even when times are good and relatively predictable." The only way to fast track onboarding and enable those workers to reach peak performance as soon... View Details

Keywords: by Boris Groysberg

20 Aug 2013
First Look

First Look: August 20

compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity across all segments; (2) overachievement commissions help sustain the high... View Details

Keywords: Anna Secino

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

economy as a whole. Micro is about firms and individual actors and how they behave; macro is about aggregate performance of the economy: overall GDP, trade surplus or deficit, inflation. In principle, we should be able to get rid of the... View Details

Keywords: by Sean Silverthorne

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

either in the Toyota system or at sites that have successfully transformed themselves, there is a palpable, positive difference in the attitude of people that is coupled with exceptional performance along View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

14 Mar 2024
Blog Post

IFC India: SELCO - Last Mile Solar Powered Energy for Rural India

Professor Vikram Gandhi’s Immersive Field Course (IFC) “Development while Decarbonizing: India’s Path to Net-Zero" delved into the critical aspect of decarbonization and sustainability goals amid India's rapid development. The course... View Details

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Technology & Operations Management Awards & Honors - Faculty & Research

Liu, Jennings Xu, and Najat Khan. Edward McFowland III : Winner of the Best Complete Paper Award at the 2022 INFORMS Workshop on Data Science for "Ensemble IV: Creating Instrumental Variables from Ensemble Learners for Robust Statistical... View Details

13 Oct 2010
First Look

First Look: October 13, 2010

that confidence in your proposal dies. Fearmongering: Critics catalyze irrational anxieties about your idea. Character assassination: They slam your reputation and credibility. Smart, practical, and filled with useful advice, Buy-In... View Details

Keywords: Sean Silverthorne

05 Sep 2019
Sharpening Your Skills

Making the Right Technical Hire

performance engineer is a critical full-time hire. However, it may behoove you to find a good contract engineer who specializes in performance tuning as needed, at least until... View Details

Keywords: by Julia Austin; Technology

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

and their health.” · In a memo to employees, Morgan Stanley’s CEO, James Gorman, wrote, “While long term we can’t be sure how this will play out, we want to commit to you that there will not be a reduction in force at Morgan Stanley in 2020. Aside from a View Details

Keywords: by Boris Groysberg and Sarah Abbott

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

low-frequency/high-consequence event, such as the sinking of a cargo ship laden with critical parts. But depending on the particular company's risk tolerance, such apparently similar risks can have vastly different qualitative effects.... View Details

Keywords: by David Stauffer

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

performed in the lab, Luca extrapolates the findings to apply to consumers (receivers), who want to know the true quality of a product, while sellers (senders) hide it from them. "Customers were not inferring the worst, and sellers... View Details

Keywords: by Michael Blanding

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

they reach specific performance goals, two things inevitably happen. First, they attempt to set low targets that are easily achievable. Then, once the targets are in place, they do whatever it takes to see that they hit them, even if the... View Details

Keywords: by Michael C. Jensen

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

together. Mastering the design and management of teams will become an even more critical focus—or more accurately, mastering what I have called teaming—working in flexible groups with shifting membership, often from different locations,... View Details

Keywords: by Dina Gerdeman

04 Aug 2011
What Do You Think?

How Dangerous Is Common Sense to Managers?

and many of the phenomena examined by the Freakonomists. In fact, nearly all writing about management and behavioral economics that seeks to credit performance to one cause or another is suspect. Anything based on this faux knowledge,... View Details

Keywords: by James Heskett

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Finance Awards & Honors - Faculty & Research

Samuelson Award for Outstanding Scholarly Writing on Lifelong Financial Security for “Conflicting Interests and the Effect of Fiduciary Duty: Evidence from Variable Annuities” ( The Review of Financial Studies , 2022) with Shan Ge and... View Details

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

the colloquium is to help leaders in businesses and society create social value for their communities, while in parallel strengthening their organizations. The study centered on forty organizations—twenty NGOs (non-governmental organizations) and twenty... View Details

Keywords: by Manda Salls

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

trainees how to assemble an aircraft wing—and has cut the time it takes them to do that task by 35%. At GE, factory workers have achieved a similar gain in efficiency by using voice commands in AR experiences to perform complex wiring. AR... View Details

Keywords: Carmen Nobel

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

critical role in global society. In the lead-up to COP26, the Business & Environment Initiative asked HBS alumni business leaders from a wide range of sectors and disciplines what they see as the role of business and business leaders in... View Details

18 Oct 2011
First Look

First Look: October 18

PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles organic waste with energy... View Details