Cost vs Benefits - Publications - Faculty & Research

12 May 2023
Blog Post

Independent Project: The Rise of Electric Heat Pumps

versus only 18%, 15% and 8% in the West, Midwest, and Northeast respectively [5]. Thus, homes in the South are more primed for heat pump installation and will likely benefit from lower upfront expenditures. Lastly, the View Details

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Information Technology - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Information Technology Information Technology To make the transformation to value-based health care... View Details

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Social Enterprise - Faculty & Research

future? Keywords: Change ; Disruption ; Competency and Skills ; Talent and Talent Management ; Customers ; Customer Satisfaction ; Decision Making ; Cost vs Benefits ;... View Details

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Business History - Faculty & Research

Geoffrey Jones 2025 | Chapter | Faculty Research This chapter argues that since the nineteenth century capitalism has created much wealth, but at the cost of massive ecological destruction, which has been particularly severe in Latin... View Details

13 Mar 2023
Op-Ed

How Leaders Should Leave

and two or three adviser friends outside the organization you can trust. Your resignation should be rational, not emotional. What are the financial implications if you don’t have an immediate new job, and what benefits will you lose? Can... View Details

Keywords: by John Quelch

21 Apr 2009
First Look

First Look: April 21, 2009

rated. We hypothesize that ratings are particularly likely to spur responses from firms that receive poor ratings, and especially those that face lower-cost opportunities to improve or that anticipate greater benefits from doing so. We... View Details

Keywords: Martha Lagace

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

to consumers who invoke the price match in the store. Meanwhile, if the retailer has a competitive rival that doesn’t self-match, that rival will often raise its online price as well—and both retailers then benefit from charging higher... View Details

Keywords: by Dina Gerdeman; Retail

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

because they hoped the other line would move more quickly. Tabulating the total time each participant spent in line, however, Buell found that those who switched at least once actually ended up spending an average of 57 seconds longer in line—meaning their aversion to... View Details

Keywords: by Michael Blanding; Retail; Service

30 Aug 2023
Blog Post

I’m From the South and Going Back: Why HBS Was the Best School for Me

peers not in spite of, but as a direct result of my personal and professional background. HBS is quite intentional about designing the experience to highlight the voice of the individual to serve to the benefit of the collective, whether... View Details

20 Jun 2017
First Look

First Look at New Research and Ideas, June 20

techniques for changing individual behavior in pursuit of policy objectives. The types of “nudge” interventions that governments are now adopting alter people’s decisions without coercion or significant changes to economic incentives. We calculated ratios of impact to... View Details

Keywords: Sean Silverthorne

11 Jan 2021
Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

ideas, you’re more likely to generate new products.” Further research is needed to determine whether and how established firms might benefit from A/B testing. Koning thinks the beneficial effects might be even greater for such firms... View Details

Keywords: by Kristen Senz

06 Aug 2020
Blog Post

My HBS Financial Aid Story: Why I Chose to Invest in My Future

Everyone I spoke to told me the same thing: “Think of it as an investment in yourself.” Reframing the cost of attendance to view it as an investment was a game-changer for me. I used various lender-provided calculators to estimate the... View Details

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Hiring International Students

(OPT). In addition, many international students opt into the Management Science track through course selection and demonstrate a commitment to STEM-focused careers. An added benefit for these F-1 international students is eligibility for... View Details

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

calculation this way: "The potential costs to me for speaking out seem reasonably certain and somewhat immediate; the potential benefit to me for speaking out seems rather uncertain and definitely... View Details

Keywords: by Garry Emmons

10 Mar 2009
First Look

First Look: March 10, 2009

boost earnings to meet earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the... View Details

Keywords: Martha Lagace

23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details

Keywords: by Rachel Layne

16 Jun 2021
HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

prepared for an extended, indefinite lockdown. The company cut its annual operating expenses by $1 billion, as well as its capital costs by hundreds of millions. While some of those reductions came from laying off 820 people and... View Details

Keywords: by Michael Blanding; Travel

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Faculty & Researchers - Managing the Future of Work

de Chalendar. Managing Talent Pipelines in the Future of Work , Harvard Business School case, 2019. With William R. Kerr, Manjari Raman and Carl Kreitzberg. The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

consumers in the dining area. On average, restaurants spend 30 percent of their revenue on labor. With increasing focus on fair wages and legislated wage increases, restaurants may easily exceed that average. Moreover, restaurants spend roughly equivalently for View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

April 2019 (Revised March 2020)
Case

Handy: The Future of Work? (A)

By: Nien-hê Hsieh and Kieron Stopforth

Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details

Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States

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