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    Willis M. Emmons

    WILLIAM (WILLIS) EMMONS is Senior Lecturer and Director of the C. Roland Christensen Center for Teaching and Learning at Harvard Business School, a position he has held since 2004.  As Director of the Christensen Center, Emmons oversees programs to... View Details

    Keywords: airline; infrastructure industry; pharmaceuticals; telecommunications; utilities
    • 05 Jul 2006
    • Working Paper Summaries

    Do We Listen to Advice Just Because We Paid for It? The Impact of Cost of Advice on Its Use

    Keywords: by Francesca Gino; Consulting

      George Serafeim

      George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School. He co-leads a Lab, within Harvard's Digital, Data, Design Institute, that focuses on organizational transformation through major shifts, including those... View Details

      Keywords: asset management; insurance industry; automobiles; industrial goods; fashion; food; green technology
      • June 2012 (Revised January 2013)
      • Case

      Great Western Hospital: High-risk Pregnancy Care

      By: Michael E. Porter, Emma Stanton and Samuel Takvorian
      Great Western Hospital (GWH) is a community hospital in Wiltshire, South West England and one of England's largest maternity providers; responsible for delivering over 9,000 babies per year. The case discusses the efforts of Dr. Harini Narayan, consultant obstetrician... View Details
      Keywords: Health Care; Health Care and Treatment; Medical Specialties; Service Delivery; Risk Management
      Related
      • October 1999
      • Case

      ZEFER: Building a Business at Hyperspeed

      By: John T. Gourville and Joseph B. Lassiter III
      In the past 18 months, ZEFER has gone from a several-person Internet consulting firm to a major player in the information-technology services industry. In particular, in the past six months, it has grown from 40 to 400 professionals, has hired a seasoned management... View Details
      Keywords: Growth and Development; Recruitment; Venture Capital; Acquisition; Organizational Culture; Managerial Roles; Growth Management; Information Technology Industry
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      • 09 Nov 2015
      • News

      The World's Most Influential Business Thinkers 2015

      • 23 May 2019
      • News

      Harvard Business School, BCG Researchers: Workers Optimistic While Business Leaders Struggle to Grasp Forces Changing the Workforce

      • April 2009 (Revised April 2009)
      • Background Note

      Note on the Nonprofit Sector

      By: Allen S. Grossman and Naomi Greckol-Herlich
      This note introduces students to the current state of the nonprofit sector around the world. It also provides insight into the sector's origin and purpose as well as the identifying important current trends. The note draws on numerous sources to provide a single... View Details
      Keywords: Trends; Globalization; Business History; Nonprofit Organizations
      Related
      • July 2020 (Revised July 2023)
      • Case

      Live Nation and Pharrell Williams

      By: Anita Elberse and Kate Christensen
      “We’re in business together, and whether we lose a few million dollars or make a few million dollars, let’s do this. If you think you can pull it off, I’m behind you.” Michael Rapino, chief executive officer of Live Nation, the world’s leading live entertainment... View Details
      Keywords: Music; Entertainment; Superstars; Talent; Labor Economics; General Management; Music Entertainment; Media; Talent and Talent Management; Joint Ventures; Marketing; Strategy; Music Industry
      Related
      • April 2021 (Revised June 2021)
      • Case

      Balancing Act: Deborah Lovich (A)

      By: David G. Fubini and Patrick Sanguineti
      Deborah Lovich, Partner at the Boston Consulting Group (BCG), has been given the opportunity of a lifetime: to join the firm's Executive Committee as its youngest member and only current woman, as well as just the second woman in its history. Encouraged by her mentors,... View Details
      Keywords: Work/life Balance; Work/family Balance; Work-Life Balance; Family and Family Relationships; Personal Development and Career
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        Janice H. Hammond

        Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

        Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation

          James L. Heskett

          James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

          • Article

          Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy

          By: Edward Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca
          The proliferation of big data makes it possible to better target city services like hygiene inspections, but city governments rarely have the in-house talent needed for developing prediction algorithms. Cities could hire consultants, but a cheaper alternative is to... View Details
          Keywords: User-generated Content; Operations; Tournaments; Policy-making; Machine Learning; Online Platforms; Analytics and Data Science; Mathematical Methods; City; Infrastructure; Business Processes; Government and Politics
          Related
          • July 2008 (Revised October 2024)
          • Supplement

          UpDown: Confidential Instructions for PHUC

          By: Noam Wasserman and Deepak Malhotra
          Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement." Since then, Michael has found an angel investor and has worked non-stop on the business, while one co-founder... View Details
          Keywords: Negotiation Participants; Agreements and Arrangements; Business Startups; Ownership Stake
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          • November 1995 (Revised January 1998)
          • Case

          Transformation of Pratt & Whitney North Haven (B)

          By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
          As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in... View Details
          Keywords: Restructuring; Business Processes; Production; Machinery and Machining; Human Resources; Product; Connecticut
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            Mandi Nerenberg

            Mandi is a doctoral student in Organizational Behavior at Harvard Business School. She is interested in the impact of how gender and racial dynamics shape workplace evaluations. Her research explores gender biases in interpersonal professional contexts,... View Details

              Gabe Weinreb

              I am a second-year PhD student in the Health Policy and Management program at Harvard Business School where my advisor is Dr. Rob Huckman. I live in Brookline with my fiance Natalie and our two cats, Joe and Huey. Before grad school I was a research assistant in the... View Details

                Jan W. Rivkin

                Jan W. Rivkin is a Professor in the Strategy Unit at Harvard Business School. In the past, he has served as Faculty Chair of the MBA Program, Senior Associate Dean for Research, and head of the Strategy Unit. His research, course development, and teaching focus on... View Details

                Keywords: airline; computer; internet; music; transportation
                • October 2018
                • Case

                Recipe for Success: Growth and Evolution at Cafe Cupcake

                By: Anthony Mayo and Heather Beckham
                Café Cupcake (CC) is a fast-casual restaurant chain that offers artisan cupcakes and light fare throughout the southeastern United States and Texas. This case chronicles the growth and evolution of Café Cupcake. It also considers the specific human resource challenges... View Details
                Keywords: Growth and Development Strategy; Human Resources; Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
                Related
                • September 2006 (Revised November 2006)
                • Case

                Cathy Benko: WINning at Deloitte (A)

                By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
                Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's... View Details
                Keywords: Motivation and Incentives; Leadership Development; Talent and Talent Management; Personal Development and Career; Gender; Consulting Industry; United States
                Related