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Show Results For
- All HBS Web
(14,829)
- People (41)
- News (3,677)
- Research (8,942)
- Events (118)
- Multimedia (239)
- Faculty Publications (7,151)
- September 1992 (Revised November 1996)
- Case
Royal Automobile Club Rescue Services Division: Transformation Through Technology
By: W. Earl Sasser and Roger H. Hallowell
The Royal Automobile Club uses a new computer and telephone system to improve its service standards and profitability. After the initial impact of changes from technology, the organization faces a need to choose between future technological development or... View Details
Keywords: Technological Innovation; Decision Choices and Conditions; Organizational Change and Adaptation; Information Technology; Corporate Strategy; Service Industry; Auto Industry; United Kingdom
Sasser, W. Earl, and Roger H. Hallowell. "Royal Automobile Club Rescue Services Division: Transformation Through Technology." Harvard Business School Case 693-029, September 1992. (Revised November 1996.)
- December 1994 (Revised June 1995)
- Case
State Street Boston Corporation: Leading with Information Technology
A financial institution, State Street Boston Corp., is transformed from regional bank to global custodian and money manager. The corresponding evolution of the company's information systems is illustrated, focusing on the role attributed to information technology in a... View Details
Keywords: Expansion; Information Technology; Business Strategy; Banks and Banking; Banking Industry; United States
Stoddard, Donna B., and Chiara Francalanci. "State Street Boston Corporation: Leading with Information Technology." Harvard Business School Case 195-135, December 1994. (Revised June 1995.)
- October 2013
- Article
A Traffic Light Food Labeling Intervention Increases Consumer Awareness of Health and Healthy Choices at the Point-of-Purchase
By: Lillian Sonnenberg, Emily Gelsomin, Douglas E. Levy, Jason Riis, Susan Barraclough and Anne N. Thorndike
We surveyed customers in a hospital cafeteria in Boston, Massachusetts before and after implementation of traffic light food labeling to determine the effect of labels on customers' awareness and purchase of healthy foods. View Details
Sonnenberg, Lillian, Emily Gelsomin, Douglas E. Levy, Jason Riis, Susan Barraclough, and Anne N. Thorndike. "A Traffic Light Food Labeling Intervention Increases Consumer Awareness of Health and Healthy Choices at the Point-of-Purchase." Preventive Medicine 57, no. 4 (October 2013): 253–257.
- June 2023
- Supplement
Social Media Background Screening at Fama Technologies (B)
By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details
Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; United States
Pacelli, Joseph, Jillian Grennan, and Alexis Lefort. "Social Media Background Screening at Fama Technologies (B)." Harvard Business School Supplement 123-086, June 2023.
- 2012
- Other Unpublished Work
The Long-Term Impact of Business Cycles on Innovation: Evidence from the Massachusetts Institute of Technology
By: Pian Shu
- Web
Password Managers | Information Technology
Good Password Hygiene We've all heard the advice "Have a complex password which is different for every site you visit." There's no way any of us could remember the hundreds of passwords needed for the sites... View Details
- May 2024
- Article
Tepid Uptake of Digital Health Technologies in Clinical Trials by Pharmaceutical and Medical Device Firms
By: Caroline Marra and Ariel D. Stern
Digital health technologies (DHTs) can enable more patient-centric therapeutic development by generating evidence that captures how patients feel and function, enabling decentralized trial designs that increase participant inclusivity and convenience, and collecting... View Details
Keywords: Health Care and Treatment; Technological Innovation; Product Development; Health Testing and Trials; Governing Rules, Regulations, and Reforms
Marra, Caroline, and Ariel D. Stern. "Tepid Uptake of Digital Health Technologies in Clinical Trials by Pharmaceutical and Medical Device Firms." Clinical Pharmacology & Therapeutics 115, no. 5 (May 2024): 988–992.
- 17 Feb 2020
- Working Paper Summaries
The Impact of Technology and Trade on Migration: Evidence from the US
- 2019
- Book
Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity
By: Karen G. Mills
Fintech, Small Business & the American Dream describes the needs of small businesses for capital and demonstrates how technology—novel data sources, artificial intelligence, machine learning—will transform the small business lending market. This market has been... View Details
Keywords: Fintech; Big Data; Data; Technology; Artificial Intelligence; Great Recession; Regulation; Innovation; Banks; Lending; Loans; Access To Capital; American Dream; Community Banking; Small Business Administration; Entrepreneur; Government; Public Policy; API; Policy Making; Small Business; Financing and Loans; Technological Innovation; Financial Crisis; Banks and Banking; Governing Rules, Regulations, and Reforms; Policy; AI and Machine Learning; Analytics and Data Science; United States
Mills, Karen G. Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity. Palgrave Macmillan, 2019.
- Web
Tulsa Massacre | Information Technology
Featured Case Tulsa Massacre This multimedia case tells the story of “Black Wall Street” in Tulsa, Oklahoma, and the 1921 massacre that destroyed 35 square blocks, left 10,000 homeless, and resulted in the murder View Details
- September 1997 (Revised October 1997)
- Case
Information at the World Bank: In Search of a Technology Solution (B)
By: W. Earl Sasser and Josep Valor
Acting on his vision to make the World Bank a knowledge institution, bank President Wolfensohn announces the creation of an Information and Knowledge Management Council and an Information Solutions Group, headed by a newly nominated CEO, Mohamed Muhsin. This case... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Knowledge Management; Management Teams; Information Management; Banks and Banking; Banking Industry
Sasser, W. Earl, and Josep Valor. "Information at the World Bank: In Search of a Technology Solution (B)." Harvard Business School Case 898-054, September 1997. (Revised October 1997.)
- 2013
- Working Paper
If Technology Has Arrived Everywhere, Why Has Income Diverged?
By: Diego A. Comin and Marti Mestieri Ferrer
We study the lags with which new technologies are adopted across countries, and their long-run penetration rates once they are adopted. Using data from the last two centuries, we document two new facts: there has been convergence in adoption lags between rich and poor... View Details
Comin, Diego A., and Marti Mestieri Ferrer. "If Technology Has Arrived Everywhere, Why Has Income Diverged?" NBER Working Paper Series, No. 19010, May 2013.
- Article
The Miracle of Memphis
Rayport, Jeffrey F. "The Miracle of Memphis." MIT Technology Review (website) (December 20, 2010).
- Web
IT Strategy: The Future of the Web at HBS | Information Technology
IT Strategy: The Future of the Web at HBS Strategic Initiative: 3.09 Web Content Management System (CMS) Program By Annie Harrison on April 9, 2024 Share via Facebook Share via LinkedIn Print Share via email The Opportunity The project... View Details
- 21 May 2013
- Working Paper Summaries
If Technology Has Arrived Everywhere, Why Has Income Diverged?
- 01 Feb 1997
- News
HBS Introduces Global Networking through Technology
became Dean," notes Professor F. Warren McFarlan, the School's senior associate dean, director of External Relations. "Over the last eighteen months, information technology has transformed the way our... View Details
- 08 Apr 2015
- What Do You Think?
Are Technology Companies Ripe for Disruption?
Summing Up What's the Downside to Disruption in High Tech? This month's column gave many readers an opportunity to join my rant about the need for disruption to combat the increasing inscrutability and waste of View Details
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
Uncovering the Mitigating Psychological Response to Monitoring Technologies
Organizational psychologists have long held that monitoring workers saps them of their autonomy and thereby reduces their effectiveness. Yet technology has intensified such surveillance in recent years: Managers now track everything from clinicians’ handwashing to... View Details
- Research Summary
The State of Small Business Lending: Innovation and Technology and the Implications for Regulation
By: Karen Mills
Small businesses were among the hardest hit in the Great Recession, accounting for more than 60% of the total jobs lost. The economic crisis was one focused on the banking sector, which is one reason for the disproportionately high impact on America’s small businesses,... View Details