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  • Research Summary

Institutions and Innovation

Henry Chesbrough's research interests lie at the intersection of organizations and innovation. His research to date falls into two tracks.

The first track examines the effect of the firm's institutional environment upon its ability to respond to innovation... View Details

  • 2019
  • Working Paper

Using Technology to Augment Professionals, Instead of Replacing Them, for Innovative Problem Solving

By: Hila Lifshitz - Assaf, Felicia Ng, Aniket Kittur and Robert Kraut
While in some technological and scientific areas innovation is flourishing, in others it is stalling, leaving important problems unsolved for decades. One explanation is professionals’ limitations as problem solvers, as accumulating depth of knowledge enhances one’s... View Details
Keywords: Innovation; Expertise; Future Of Work; Crowdsourcing; Artificial Intelligence; Problem Solving; Professionalism; Experience and Expertise; Collaborative Innovation and Invention; Problems and Challenges; Research and Development
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  • November–December 2014
  • Article

Accountable? The Problems and Solutions of Online Ad Optimization

By: Benjamin Edelman
Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records can track who clicked what ad—and often who saw what ad—to compare those clicks with users' subsequent purchases. Ever-cheaper IT makes this tracking... View Details
Keywords: Online Advertising; Fraud; Optimization; Incentives; Digital Marketing; Contracts; Marketing Strategy; Organizational Design
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  • January 2014 (Revised May 2015)
  • Case

Open English

By: Jeffrey J. Bussgang and Lisa Mazzanti
Open English, a Miami-based startup offering online English language learning services, had more than 30,000 active students across Latin America in 2012. The company had just closed a $43 million financing round in order to rapidly scale its service to the next level.... View Details
Keywords: Technology Strategy; Product Management; Startup; Online Learning; Digital Platforms; Entrepreneurship; Business Startups; Technology Industry; Miami; Venezuela
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  • June–July 2013
  • Article

Firm Rivalry, Knowledge Accumulation, and MNE Location Choices

By: Juan Alcacer, Cristian Deszo and Minyuan Zhao
The international business (IB) literature has mostly emphasized the impact of location and firm characteristics on location choices. However, industries with a significant presence of multinational enterprises (MNEs) are oligopolistic in nature, which suggests that... View Details
Keywords: Geographic Location; Competition; Multinational Firms and Management; Knowledge Acquisition; Game Theory; Global Strategy
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  • Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

large-scale computational genome mining and high-throughput experimental screening to discover and engineer potent, safe enzymes capable of integrating full-length therapeutic genes into desired genomic locations. As a... View Details
  • March–April 2025
  • Article

Getting Value from Digital Technologies

By: Frank Cespedes and Georg Krentzel
Companies need digital technologies in an omni-channel buying world where online and in-person interactions are complements, not either/or substitutes. Multi-channel hybrid sales solutions are required, but what are the key requirements for using the available... View Details
Keywords: Sales; Technology Adoption; Competitive Advantage
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  • 2016
  • Article

Integrated Care from the Patient's Perspective and its Relationship to Medical Group Attributes.

By: Michaela Kerrissey, Jonathan Clark, Ashley-Kay Fryer, Wei Jiang, Maryaline Catillon, Patricia Ramsay, Stephen Shortell, Lawrence Casalino, Mark Friedberg and Sara J. Singer
Integrating care for patients with multiple chronic conditions is essential to improving quality. Yet little is known about care integration from the patient’s perspective and how it relates to medical group characteristics. We created a nationally representative... View Details
Keywords: Care Coordination; Integrated Care; Health; Health Care and Treatment; Quality; Perspective; Health Industry
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  • July 2011
  • Case

Edna McConnell Clark Foundation-Enabling a Performance Driven Philanthropic Capital Market

By: Allen Grossman and Aldo Sesia
The Edna McConnell Clark Foundation, focused on building the organizational capabilities of nonprofits that served the disadvantaged youth in the United States, has recently been named an intermediary in the federal government's new social innovation fund (SIF), which... View Details
Keywords: Nonprofit Organizations; Organizational Change and Adaptation; Philanthropy and Charitable Giving; Financial Strategy; Performance Improvement; Capital Markets; United States
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  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

(Study 1), manipulated (Study 2), and when the opportunity to cheat is randomly assigned (Study 3). We extend our findings to a workplace context, showing that threatened individuals who lie on a job application feel more capable than... View Details
Keywords: Dina Gerdeman
  • 09 Sep 2009
  • First Look

First Look: September 9

  Working PapersOperational Failures and Problem Solving: An Empirical Study of Incident Reporting Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Operational failures occur in all industries with consequences that range from minor... View Details
Keywords: Martha Lagace
  • October 1, 2021
  • Article

An Evaluation of Cross-efficiency Methods: With an Application to Warehouse Performance.

By: B.M. Balk, M.R. De Koster, Christian Kaps and J.L. Zofio
Cross-efficiency measurement is an extension of Data Envelopment Analysis that allows for tie-breaking ranking of the Decision Making Units (DMUs) using all the peer evaluations. In this article we examine the theory of cross-efficiency measurement by comparing a... View Details
Keywords: Efficiency Analysis; Performance Benchmarking; Warehousing; Analytics and Data Science; Performance Evaluation; Measurement and Metrics; Mathematical Methods
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  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

devote enough time and resources to developing the mindsets and capabilities all employees need. "Data, like all information, is power, and not everyone will embrace this transition readily." Roundtable executives said senior leaders tend... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

currently perceive you? Conduct a cost-benefit analysis for image change. Do you care about others' perceptions of you? Are you capable of changing your image? Are the benefits worth the costs? (Cognitive, psychological, emotional,... View Details
Keywords: by Mallory Stark
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

Sometimes, trying to prove yourself in one task takes away time from doing other important tasks. “Women experience the fear that people are going to think they’re not good at, competent in, or capable in their roles.” Especially women... View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • Web

Drivers of Competitiveness - Institute For Strategy And Competitiveness

efficiency and prosperity. Key Concepts Productivity Competitivenss is determined by the productivity with which a location uses its human, capital, and natural endowments to create value. Microeconomic Foundations Productivity ultimately depends on improving the... View Details
  • Blog

Take Control of Your Personal Brand

saying again: Aligning your personal brand with what others value does not mean changing who you are or misrepresenting who you are. It means working proactively to help others gain a new and different understanding of your capabilities... View Details
  • Web

Latin America - Global

Argentina, Colombia, Chile, and Central America. In a region characterized by persistent inequality, informal economies, and limited access to essential services, social enterprises have emerged as innovative actors capable of addressing... View Details
  • July 2024
  • Case

ZEISS: Commercializing Science

By: Maria P. Roche, Carlota Moniz and Daniela Beyersdorfer
Karl Lamprecht, President and CEO of the ZEISS AG Group, mused on how far ZEISS had come in 175 years of being a pioneer in optics, and how the course he had charted since taking the helm of the company could keep it on track. In his role, he oversaw the four core... View Details
Keywords: Business Model; Business Organization; Decisions; Business Strategy; Competition; Business History; Collaborative Innovation and Invention; Independent Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Strategy; Technological Innovation; Growth and Development Strategy; Knowledge Sharing; Industry Growth; Monopoly; Organizational Culture; Supply Chain Management; Partners and Partnerships; Risk and Uncertainty; Adaptation; Commercialization; Resource Allocation; Corporate Strategy; Semiconductor Industry; Technology Industry; Germany; Europe
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  • October 2013 (Revised August 2015)
  • Supplement

Outotec (B): Action Plan

By: Robert J. Dolan and Doug J. Chung
Outotec was a market leader in providing mining solutions to large mining companies. The company’s specialization and proprietary technology created value for its customers and helped the firm differentiate from its competitors. Yet, Outotec was not pricing or... View Details
Keywords: Value-based Pricing; Bargaining Power Of Buyers; Marketing; Segmentation; Price; Policy; Sales; Management; Value Creation; Mining Industry
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