COVID-19 Pandemic - Publications - Faculty & Research

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its... View Details

Keywords: by Lane Lambert; Information Technology; Technology

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Can there be corporate democracy if employees can’t vote on the actions its companies take? Yes, and it’s needed now more than ever. The pandemic has brought much employee discontent and activism. Last January, for example, with one-third... View Details

Keywords: by Michael Beer

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

folks there,” said Cook at the time, in defense of Apple’s decisions. A follow-on case written last year as the COVID-19 pandemic raged explores how Cook was presented with another privacy quandary: Public... View Details

Keywords: by Avery Forman

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

Many people began 2021 with optimism, hopeful that a COVID-19 vaccine would be widely available within months. Surely the pandemic would end soon, right? It was, perhaps, a naïve thought in a pandemic-weary... View Details

Keywords: by Danielle Kost

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

women earned only 83 percent of what men earned, while Black and Latinx women earned only 64 percent and 57 percent, respectively. The COVID-19 pandemic exacerbated challenges for women, particularly the... View Details

Keywords: by Pamela Reynolds

05 Jun 2023
What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

infrastructure (support systems).” They have accounted for a substantial portion of the output and productivity of the world’s most developed economies. Now the anxious achievers occupying many leadership positions are confronted with a Gen Z that has been introduced... View Details

Keywords: by James Heskett

Web

Research - Health Care

leaving physicians overburdened and unfulfilled. The aim of this... May 2, 2024 Article Require Hospitals to Disclose Their Pandemic Plans Now By: Regina E. Herzlinger , Richard J. Boxer and Ben Creo The View Details

01 Mar 2024
News

On the Radar

Illustration by Brian Stauffer Illustration by Brian Stauffer Our planet is teeming with trillions of viruses and bacteria, most of which are innocuous or even helpful, but some pose a significant risk to public health, animals, and crops. In recent decades,... View Details

Keywords: Janine White; Justice, Public Order, and Safety Activities; Government

01 Jun 2023
News

Buy Big, Sell Small

connection. “But then COVID-19 hit,” she says, “and all of India stopped traveling.” The risks Shruti had considered in the abstract became real. “The 15 people on my team had devoted a year of their lives to the travel venture,” she... View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade

23 Jun 2022
Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

Americans are lonelier than ever—a problem the COVID-19 pandemic may have exacerbated. Could interactions on platforms like Zoom and Twitch come close to replicating the real-life contact people crave? New... View Details

Keywords: by Michael Blanding

28 Mar 2023
Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

Early in the COVID-19 pandemic, the US Food and Drug Administration faced the task of convincing a skeptical public of the safety of new vaccines when the agency began authorizing them for emergency use less than a year after the View Details

Keywords: by Kasandra Brabaw; Pharmaceutical

Web

Curriculum - Business & Environment

markets across Europe. The Covid-19 pandemic caused huge increases in the cost of shipping, so Sian launched experiments to ship roses by ocean using refrigerated containers. Chris Kulei, the Executive... View Details

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

27 Mar 2020
Working Paper Summaries

Novel Risks

Keywords: by Robert S. Kaplan, Dutch Leonard, and Anette Mikes

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

is poised for a drastic, historic change, says Harvard Business School Professor Prithwiraj Choudhury. What’s more, the normalization of virtual work that began with the COVID-19 pandemic is creating... View Details

Keywords: by Kara Baskin

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

For senior managers at many firms, the shift to remote work during the COVID-19 pandemic came with a huge concern: Would the loss of in-person conversations keep them from mentoring or simply establishing... View Details

Keywords: by Lane Lambert

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) How to Make Furloughs More Humane (Harvard Business... View Details

Keywords: by James Heskett

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

and delivery delays, and explains how dollar stores have been able to defy the downward trends that have devastated brick-and-mortar retail in recent years. This interview has been edited for clarity and length. Harvard Gazette: The View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

that put some control in the hands of the consumer are growing in popularity, and not just for dining. Sites like Tripadvisor for travel and Glassdoor for employment publish millions of reviews that hold businesses accountable and boost revenue and bookings for... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

Assistant Professor Zoë Cullen. After all, the COVID-19 pandemic continues to create challenges for companies attempting to fill job openings as record numbers of people quit their jobs in search of new... View Details

Keywords: by Jay Fitzgerald

Publications