Publications

04 Jun 2012
Research & Ideas

The Business of Life

A few years ago, a colleague at Harvard Business School visited Clayton Christensen's office to talk about leading a values-driven life. "He told me that he had decided against having religion in his life,"... View Details

Keywords: by Carmen Nobel

Article

How to Shift from Selling Products to Selling Services

By: Doug J. Chung

Only a few years ago, most software companies sold seat licenses for their products, charging customers on the basis of head count. But today, software is typically provided using cloud-based software-as-a-service (SaaS) models that charge customers fees for... View Details

Keywords: SaaS Business Models; Sales; Management; Business Model; Salesforce Management; Applications and Software; Customer Relationship Management

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March 1997 (Revised March 1997)
Case

Business Teams at Rubbermaid, Inc.

By: Teresa M. Amabile and Dean Whitney

Rubbermaid, a consumer-products company widely praised for its innovation, has instituted a company-wide experiment to stimulate innovation even further. The experiment consists of creating small cross-functional business teams within each division, with each team... View Details

Keywords: Organizational Change and Adaptation; Innovation Strategy; Groups and Teams; Innovation and Management; Corporate Entrepreneurship; Consumer Products Industry; United States

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

solitary pursuit of writing, not jockeying for advancement in a business organization. Even so, according to HBS professor Teresa Amabile, a good look at Irving's life to date... View Details

Keywords: by Mallory Stark & Martha Lagace

Video

Harvard Business School Commencement 2012

June 2004 (Revised September 2006)
Case

Business Intelligence Software at SYSCO

The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI... View Details

Keywords: Change Management; Information Technology; Applications and Software; Decision Making; Management Systems; Distribution Industry; Food and Beverage Industry

24 May 2012
News

Businesses need an image repair

Web

Courses - Business History

Courses Since 1927, Harvard Business School has been a pioneer in teaching business history. The Business History Initiative continues this tradition and seeks View Details

December 26, 2018
Article

Why Family Businesses Need to Find the Right Level of Conflict

By: Josh Baron

Many families avoid conflict because it makes them uncomfortable. For families that own and manage businesses, this is a problem. Conflict avoidance leads people to avoid difficult–but necessary–conversations and decisions. Instead of avoiding conflict, the people who... View Details

Keywords: Management Skills; Conflict and Resolution; Family Business

01 Jun 2024
News

Redefining How Businesses Operate

artificial intelligence (AI) while at HBS. One course she took last year, Five Technologies that Will Change the World, piqued her interest. “It was a great opportunity for me to stay abreast of developments in large language models... View Details

Keywords: Jennifer Gillespie

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies'... View Details

Keywords: by Marco Iansiti & Roy Levien

Web

About - Business History

Horizons Re: Melanie Sheehan BHI's Postdoctoral Fellowship in Business History offered me an incredible opportunity to learn and grow as a business historian. I arrived at HBS... View Details

27 Aug 2008
Research & Ideas

Creating Leaders for Science-Based Businesses

Education offerings that teach scientists business and organizational fundamentals? What about joint MBA/Ph.D. programs? How about science/business seminars, more science-based cases, and more science-savvy faculty View Details

Keywords: by Garry Emmons; Biotechnology; Health

January 2019
Case

Accenture's Code of Business Ethics

By: Eugene Soltes

Leaders of Accenture’s compliance and ethics program are seeking to design a new code of business ethics for its global workforce of over 400,000 employees. The case explores the decision-making process that went into the design process and ultimately how they created... View Details

Keywords: Code Of Conduct; Compliance; Ethics; Law; Leadership; Governance Compliance