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  • 04 Feb 2008
  • Research & Ideas

Putting Entrepreneurship in the Social Sector

health care. But the truth is that many of these efforts, despite best intentions, have not solved the issues they target, says Harvard Business School professor Jane Wei-Skillern. "Traditional approaches are still falling short,... View Details
Keywords: by Sean Silverthorne
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

devote enough time and resources to developing the mindsets and capabilities all employees need. "Data, like all information, is power, and not everyone will embrace this transition readily." Roundtable executives said senior leaders tend to be digital immigrants at... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

put their findings in perspective and offer a framework for future research, the researchers emphasized the nature of a patent examiner’s work, which requires little coordination with co-workers on a daily basis. Examiners perform their work independently, adhering to... View Details
Keywords: by Kristen Senz
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

without being asked or getting paid, the research team says. How to create workplace rituals Although workplace rituals are effective, managers shouldn’t necessarily start mandating trust falls or daily chants come Monday morning. To develop a group ritual that has the... View Details
Keywords: by Kristen Senz
  • 09 Jun 2009
  • First Look

First Look: June 9

ways to increase their performance. Meanwhile a globally networked team of manufacturing experts led by Marty Cole, the case protagonist, is trying to spread best practice from other sites around the globe.... View Details
Keywords: Martha Lagace
  • February 2014 (Revised January 2024)
  • Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
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  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

and whose owner(s) can be consistently identified. The term non-fungible token literally means what it says. Something is fungible when you can exchange one unit for another without a second thought. Dollar bills are fungible; so are grains of rice—for View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • Web

Research Services - Faculty & Research

Research Services 2ms Harvard Business School (HBS) provides unparalleled faculty support to facilitate the creation of enduring knowledge that shapes both business practice and pedagogy. HBS is distinct in that it funds almost all its... View Details
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

medical knowledge changes constantly, and hospital care units must learn if they are to provide high quality care. To develop a model of how improvement project teams promote essential organizational learning in health care, we draw from three streams of related... View Details
Keywords: Martha Lagace
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 04 Sep 2001
  • Research & Ideas

Governing the Family-Run Business

kinds, it has been clear that every business able to improve governance reaped lasting benefits. If you are in a family enterprise, you need to learn the basics of governance and apply the best practices... View Details
  • January 2024
  • Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
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  • Person Page

DENIAL reviews

By: Richard S. Tedlow

"A wake-up call to be sure that we dont allow ourselves to confuse our maps with the actual territory."

strategy+business "2010 Best Business Books," Winter 2010

... View Details

  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

companies. This remedy is best observed in formerly public companies that—aided by professional buyout firms—have been taken private and armed with active directors who pursue commonsense governance View Details
Keywords: by Martha Lagace; Energy; Utilities
  • January 2009 (Revised April 2009)
  • Case

The Carlyle Group

By: Robert G. Eccles and Carin-Isabel Knoop
This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details
Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)
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  • 13 Sep 2011
  • First Look

First Look: September 13

practices creating a learning and innovative organization; and tracking results in terms of the "four Rs" of retention, referrals, returns to labor, and relationships with customers. It shows "the culture cycle" at... View Details
Keywords: Sean Silverthorne
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Practice at HBS who authored the case study with HBS researcher Shweta Bagai. Businesses need to “understand how it is that they’re doing what they’re doing so that they can incorporate the power of algorithmic technologies into their... View Details
Keywords: by Rachel Layne; Technology
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

practices to reinforce inequalities, not only in society, but right here in our company? This is often a challenging step for leaders. If you’re not using scorecards, dashboards or some other measurement system to analyze how everyone’s... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • Web

Hiring International Students

sponsorship from your organization to work in an internship. Most students hold F-1 status and qualify through a grant of Curricular Practical Training (CPT). Those in J-1 status qualify for Academic Training (AT). Work authorization is... View Details
  • Web

Profiles - MBA

practices and technologies within governmental organizations. Find Matthew on LinkedIn . Computer Science MATHER 2025 Cohort 7 Eva Tuecke “Technological innovation is increasingly transforming so many aspects of life. I'm excited to be... View Details