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      • November 2003 (Revised August 2005)
      • Case

      First Commonwealth Financial Corporation

      By: Robert S. Kaplan
      First Commonwealth Financial Corp., a financial institution in central and southwestern Pennsylvania, implemented the Balanced Scorecard for describing and implementing its new customer-focused strategy. Its founder and chairman decided that the Balanced Scorecard also... View Details
      Keywords: Balanced Scorecard; Corporate Strategy; Customers; Corporate Governance; Governing and Advisory Boards; Customer Relationship Management; Executive Compensation; Financial Services Industry; Banking Industry; Pennsylvania
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      Kaplan, Robert S. "First Commonwealth Financial Corporation." Harvard Business School Case 104-042, November 2003. (Revised August 2005.)
      • July 2003 (Revised June 2004)
      • Case

      Managing Business Risk of Information Technology

      By: Richard L. Nolan and Robert D. Austin
      Sets up a situation in which participants must create presentations that assess the IT risk of a large company. View Details
      Keywords: Risk Management; Information Technology
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      Nolan, Richard L., and Robert D. Austin. "Managing Business Risk of Information Technology." Harvard Business School Case 604-004, July 2003. (Revised June 2004.)
      • June 2003 (Revised September 2003)
      • Background Note

      Acquisitions & Alliances: Introduction to the Course

      By: Carliss Y. Baldwin
      Helps students understand the multiple forms M&A deals can take, while framing the underlying dimensions that managers must consider when designing or assessing a given deal. Begins by introducing students to the ways in which M&A activity creates value, proceeds by... View Details
      Keywords: Alliances; Mergers and Acquisitions
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      Baldwin, Carliss Y. "Acquisitions & Alliances: Introduction to the Course." Harvard Business School Background Note 803-199, June 2003. (Revised September 2003.)
      • June 2003 (Revised March 2006)
      • Case

      ACCION International

      By: John A. Quelch
      ACCION International is a major nonprofit player in microfinance. Reviews the organization's history and evolution, details current activities and relationships within its network, and assesses the organization's challenges moving forward. View Details
      Keywords: Networks; Nonprofit Organizations; Microfinance
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      Quelch, John A., and Nathalie Laidler. "ACCION International." Harvard Business School Case 503-106, June 2003. (Revised March 2006.)
      • June 2003 (Revised September 2003)
      • Case

      Peabody Elementary School (B)

      By: Rosabeth M. Kanter and Kevin Morris
      After six months as principal of the school, Marty Pettigrew has commenced a series of reform initiatives to improve its academic performance and culture. As the school year ends, he must assess his progress and decide on his strategies for the following year. He... View Details
      Keywords: Governing Rules, Regulations, and Reforms; Performance Improvement; Middle School Education; Personal Development and Career; Strategy; Education Industry
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      Kanter, Rosabeth M., and Kevin Morris. "Peabody Elementary School (B)." Harvard Business School Case 303-135, June 2003. (Revised September 2003.)
      • April 2003 (Revised January 2004)
      • Case

      Music Industry and the Internet, The

      By: Bharat N. Anand and Estelle S. Cantillon
      Discusses the impact of the Internet on the music industry from 1990 through 2003. Discusses the technology, new business models, and record companies' moves. Provides the necessary background to discuss such matters as well as to assess the strategies of the five... View Details
      Keywords: Internet; Music Industry
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      Anand, Bharat N., and Estelle S. Cantillon. "Music Industry and the Internet, The." Harvard Business School Case 703-513, April 2003. (Revised January 2004.)
      • April 2003 (Revised October 2004)
      • Case

      Novartis: The Challenge of Success (B)

      By: Sandra J. Sucher and Stacy McManus
      When Dr. Daniel Vasella learned of the early Phase 1 trial results, he immediately decided what course of action Novartis would take. Students will be able to examine and assess the concrete steps, and the rationale behind them, that Novartis took in response to this... View Details
      Keywords: Decision Making; Moral Sensibility; Innovation and Invention; Distribution; Product Development; Production; Problems and Challenges; Research and Development; Biotechnology Industry; Pharmaceutical Industry
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      Sucher, Sandra J., and Stacy McManus. "Novartis: The Challenge of Success (B)." Harvard Business School Case 603-044, April 2003. (Revised October 2004.)
      • April 2003 (Revised November 2005)
      • Case

      Trend Micro (B)

      By: Lynn S. Paine and Kim Bettcher
      The Trend Micro team's discussion of consumer strategy at its quarterly meeting in Germany provides an opportunity to assess the effectiveness of the team's decision process. View Details
      Keywords: Decision Making; Management Teams; Business Strategy; Diversity; Information Technology Industry; Germany
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      Paine, Lynn S., and Kim Bettcher. "Trend Micro (B)." Harvard Business School Case 303-085, April 2003. (Revised November 2005.)
      • Article

      The Power of Activism: Assessing the Impact of NGOs on Global Business

      By: Debora L. Spar and Lane T La Mure
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      Spar, Debora L., and Lane T La Mure. "The Power of Activism: Assessing the Impact of NGOs on Global Business." California Management Review 45, no. 3 (Spring 2003).
      • February 2003 (Revised February 2008)
      • Case

      Singapore Inc.

      By: Richard H.K. Vietor and Emily Thompson
      In early 2003, Prime Minister Goh Chok Tong is assessing Singapore's development strategy--tax cutting combined with an industrial policy focused on six "clusters," including biomedical sciences. After 36 years of stupendous growth, Singapore has slowed down and faces... View Details
      Keywords: Development Economics; Economic Growth; Growth and Development Strategy; Industry Clusters; Business and Government Relations; Competition; China; Singapore
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      Vietor, Richard H.K., and Emily Thompson. "Singapore Inc." Harvard Business School Case 703-040, February 2003. (Revised February 2008.)
      • February 2003 (Revised March 2003)
      • Case

      Large Scale Change at The WSSC

      By: Amy C. Edmondson and Corey B. Hajim
      Describes the organizational transformation occurring at the Washington Suburban Sanitary Commission (WSSC), a public utility. Faced with the possibility of privatization after decades of providing service in the absence of competition or performance pressures, the... View Details
      Keywords: Organizational Change and Adaptation; Mission and Purpose; Change Management; Restructuring; Privatization; Resignation and Termination; Utilities Industry
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      Edmondson, Amy C., and Corey B. Hajim. "Large Scale Change at The WSSC." Harvard Business School Case 603-056, February 2003. (Revised March 2003.)
      • 14 Feb 2003
      • Other Presentation

      New Jersey Life Sciences Super-Cluster Initiative

      By: Michael E. Porter
      The study assessed the current competitive position of the Life Science super-cluster in New Jersey; identified its key strengths and weaknesses, challenges and opportunities; and developed an action agenda that is being used as a blueprint to improve the cluster's... View Details
      Keywords: Economics; Growth and Development; United States
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      Porter, Michael E. "New Jersey Life Sciences Super-Cluster Initiative." Prosperity New Jersey Annual Meeting, Princeton, NJ, February 14, 2003.
      • January 2003 (Revised April 2004)
      • Case

      Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)

      By: Leslie A. Perlow and David Ager
      Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in which KANA would reduce the size of its workforce by nearly 40%. Despite the best of intentions, news of the layoff... View Details
      Keywords: Crisis Management; Employees; Job Cuts and Outsourcing; Problems and Challenges; Business and Stakeholder Relations; Conflict Management
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      Perlow, Leslie A., and David Ager. "Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)." Harvard Business School Case 403-117, January 2003. (Revised April 2004.)
      • Article

      Discontinuities and Senior Management: Assessing the Role of Recognition in Pharmaceutical Firm Response to Biotechnology

      By: Rebecca M. Henderson, Sarah Kaplan and Fiona Murray
      Keywords: Management; Science; Technology; Biotechnology Industry
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      Henderson, Rebecca M., Sarah Kaplan, and Fiona Murray. "Discontinuities and Senior Management: Assessing the Role of Recognition in Pharmaceutical Firm Response to Biotechnology." Industrial and Corporate Change 12, no. 2 (April 2003).
      • December 2002 (Revised January 2004)
      • Case

      Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)

      By: Benjamin C. Esty and Aldo Sesia
      In June 1999, the Basel Committee on Banking Supervision announced plans to revise the capital standards for banks. The Basel Committee believed that project loans were significantly riskier than corporate loans and, therefore, warranted higher capital charges under... View Details
      Keywords: Risk and Uncertainty; Project Finance; Financing and Loans; Projects; Standards; Banks and Banking; Banking Industry
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      Esty, Benjamin C., and Aldo Sesia. "Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)." Harvard Business School Case 203-035, December 2002. (Revised January 2004.)
      • December 2002 (Revised June 2003)
      • Teaching Note

      Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (TN)

      By: Benjamin C. Esty and Aldo Sesia
      Teaching Note for (9-203-035). View Details
      Keywords: Project Finance; Financing and Loans
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      Esty, Benjamin C., and Aldo Sesia. "Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (TN)." Harvard Business School Teaching Note 203-055, December 2002. (Revised June 2003.)
      • November 2002
      • Supplement

      Basel II: Assessing the Default and Loss Characterisrics of Project Finance Loans

      By: Benjamin C. Esty and Aldo Sesia
      Spreadsheet to (9-203-035). Download only. View Details
      Keywords: Project Finance; Financing and Loans
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      Esty, Benjamin C., and Aldo Sesia. "Basel II: Assessing the Default and Loss Characterisrics of Project Finance Loans." Harvard Business School Spreadsheet Supplement 203-702, November 2002.
      • October 2002 (Revised October 2005)
      • Case

      United Parcel Service's IPO

      By: Paul M. Healy, Brett Laschinger and Ajay Shroff
      Examines the valuation of United Parcel Service (UPS) at the time of its IPO in mid-1999. Offers students the opportunity to assess UPS's current performance relative to its major competitor, Federal Express (FedEx), and to judge whether that performance is... View Details
      Keywords: Initial Public Offering; Valuation; Performance Evaluation; Competition; Shipping Industry; Georgia (state, US)
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      Healy, Paul M., Brett Laschinger, and Ajay Shroff. "United Parcel Service's IPO." Harvard Business School Case 103-015, October 2002. (Revised October 2005.)
      • September 2002 (Revised March 2003)
      • Technical Note

      Technical Note on Equity-Linked Consideration, Part 2: Announcement Effects

      By: Carliss Y. Baldwin
      The announcement of merger or acquisition conveys new information to the capital markets. Shareholders and portfolio managers assess the news and trade on the basis of their new appraisals of value. Thus, from the actual Pstks of the two companies one can infer from... View Details
      Keywords: Announcements; Price; Acquisition; Business and Shareholder Relations
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      Baldwin, Carliss Y. "Technical Note on Equity-Linked Consideration, Part 2: Announcement Effects." Harvard Business School Technical Note 903-028, September 2002. (Revised March 2003.)
      • September 2002
      • Article

      A Structural Approach to Assessing Innovation: Construct Development of Innovation Locus, Type and Characteristics

      By: Hubert Gatignon, Michael L. Tushman, Wendy Smith and Philip Anderson
      Keywords: Growth and Development
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      Gatignon, Hubert, Michael L. Tushman, Wendy Smith, and Philip Anderson. "A Structural Approach to Assessing Innovation: Construct Development of Innovation Locus, Type and Characteristics." Management Science 48, no. 9 (September 2002): 1103–1122.
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