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  • All HBS Web  (2,648)
    • People  (9)
    • News  (854)
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    • Events  (5)
    • Multimedia  (16)
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  • July 2015 (Revised October 2015)
  • Case

Building Strong Partnerships at the Inter-American Development Bank

By: Amy C. Edmondson, Erin L. Henry, Andreas Georgoulias and Natalie Bartlett
Building Strong Partnerships at the Inter-American Development Bank details the development of the bank's new Office of Outreach Partnerships to sustain a culture of innovation through maintaining and generating partnerships in order to fulfill the bank's greater... View Details
Keywords: Business Organization; Business And Community; Well-being; Wealth and Poverty; Organizational Structure; Groups and Teams; Organizational Culture; Technology Adoption; Business and Stakeholder Relations; Business and Shareholder Relations; Business and Government Relations; Change Management; Nonprofit Organizations; Expansion; Partners and Partnerships; Restructuring; Welfare or Wellbeing; Business and Community Relations; Non-Governmental Organizations; Banking Industry; Latin America
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Edmondson, Amy C., Erin L. Henry, Andreas Georgoulias, and Natalie Bartlett. "Building Strong Partnerships at the Inter-American Development Bank." Harvard Business School Case 616-004, July 2015. (Revised October 2015.)
  • March 2013 (Revised October 2013)
  • Supplement

Growing Integrated Services at Jones Lang LaSalle (2008) (C)

By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2005 and 2008. Having dismantled its long-standing service-line-oriented structure, JLL created two interdependent groups: Accounts and Markets. Accounts housed... View Details
Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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Gulati, Ranjay, and Luciana Silvestri. "Growing Integrated Services at Jones Lang LaSalle (2008) (C)." Harvard Business School Supplement 113-116, March 2013. (Revised October 2013.)
  • Profile

Rocio Parra

culture and change, while Power and Influence will help me better navigate networks, politics and bias. My experience leading two HBS student clubs has also been great preparation for my job. I've learned to View Details
Keywords: Retail
  • 15 Nov 2006
  • Research & Ideas

Lessons Not Learned About Innovation

need a culture and way of working that emphasizes flexibility and attention to relationships across areas. Q: One of your warnings for corporate leaders is to be careful not to create two classes of... View Details
Keywords: by Sean Silverthorne

    Gerald Zaltman

    *Joined Harvard Faculty: 1991
    Prior Faculty Appointments: Northwestern University, 1968-75;
    University of Pittsburgh, 1975-91

    *Doctoral Degree in Sociology Received from: The John Hopkins University;
    MBA Degree Received from: The University of... View Details

    Keywords: advertising; apparel; automotive; beverage; biotechnology; consumer products; entertainment; financial services; food; health care; marketing industry; pharmaceuticals; retailing; sports; telecommunications
    • January 2024 (Revised June 2024)
    • Case

    School of Rock: Tuning into Structured Empowerment (A)

    By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
    In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
    Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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    Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)
    • Program

    Transforming Customer Experiences

    approach to service design, execution, and transformation, this customer experience management program prepares you to create an exceptional service culture that supports employees, delights customers, and drives organizational... View Details
    • Profile

    Joe Khoury

    Why was earning your MBA at HBS important to you? As an engineering school graduate, I felt that I needed to acquire new skills related to business, economics and management. Having worked in the Middle East and Asia, I also wanted to... View Details
    Keywords: Entrepreneurship; Consulting; Investment Banking
    • Program

    Growing as a Purposeful Leader

    leader able to deal with increasing demands and complex challenges Lead in an era in which the mission of leaders has broadened considerably Change the way you think about your company and your role as a leader Leverage your motivations as an individual as you View Details
    • 11 Jun 2012
    • Research & Ideas

    When Business Competition Harms Society

    aware that fostering a culture of intense competition, in an honest attempt to motivate employees, may instead induce unethical behavior. At the same time, they need to consider the possibility that their rivals are misbehaving in the... View Details
    Keywords: by Carmen Nobel; Auto
    • Program

    Leadership for Senior Executives

    team Take innovation to the next level Create a context that encourages the development of both bottom-up and top-down ideas for improvement Integrate design-thinking principles into your innovation practices Evaluate whether your culture... View Details
    • Program

    Strategic Negotiations

    efficiencies by developing a systematic approach to managing negotiations Synchronize internal and external negotiations Address the complexities associated with multiple parties and agendas as well as evolving timeframes Negotiate effectively across borders and View Details
    • June 2001
    • Case

    Cerner Corporation (A)

    By: D. Quinn Mills and Matt Salloway
    The CEO thinks people are not working long enough hours. He sends a memo. This series describes the backlash. View Details
    Keywords: Crisis Management; Management Style; Leadership Style; Nonverbal Communication; Employees; Organizational Culture; Health Industry
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    Mills, D. Quinn, and Matt Salloway. "Cerner Corporation (A)." Harvard Business School Case 301-136, June 2001.
    • Program

    Leading Global Businesses

    authentic global leader who can step up to more challenging roles. You'll develop global acumen in realms as diverse as purposeful leadership in a multi-stakeholder world, strategy, customer-centric marketing, the structure, culture and... View Details
    • 07 Aug 2017
    • Blog Post

    A Summer Internship with the City of Boston

    Kiernan Schmitt (MBA 2018) is a 2017 Social Enterprise Summer Fellow working with the City of Boston Department of Innovation and Technology this summer.  Imagine if, when it came to delivering city services online, your local government... View Details
    • Program

    Designing and Executing Corporate Revitalization

    major transitions successfully, you will expand your ability to diagnose what is not working or could be working better at your company, overcome inertia, and revitalize the organization and its View Details
    • June 2019
    • Case

    Athena Bancorp

    By: Leonard A. Schlesinger and Sarah Abbott
    Athena Bancorp was founded in 2016 by Beth Daniels, a banking professional with 15 years of experience in the industry. Daniels took advantage of what she perceived as a gap in the market caused by recent industry consolidation, a decreasing industry focus on branch... View Details
    Keywords: Banks and Banking; Entrepreneurship; Growth and Development Strategy; Organizational Culture; Human Resources; Strategy; Service Delivery; Banking Industry
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    Schlesinger, Leonard A., and Sarah Abbott. "Athena Bancorp." Harvard Business School Brief Case 919-517, June 2019.
    • 23 Apr 2001
    • Research & Ideas

    The Gulf: It’s a Family Affair

    work seriously. Still, we need more researchers, more doctoral students, doing case and survey research on many topics. In particular, not enough has been done to compare the issues and performance of family versus non-family companies.... View Details
    Keywords: by Wendy Guild & Andrea Schulman
    • 09 Jun 2003
    • Research & Ideas

    The Benefits of “Not Invented Here”

    The best ideas and innovations are probably not invented by your company. But learning to find and work with leading partners in R&D calls for a massive cultural change, beginning with getting past the... View Details
    Keywords: by Sean Silverthorne
    • 2017
    • Chapter

    High Stakes Negotiation: Indian Gaming and Tribal/State Compacts

    By: Gavin Clarkson and James K. Sebenius
    Although Indian tribes and the surrounding states were often bitter enemies throughout much of the history of the United States, recently tribes and states have been able to work cooperatively in a number of areas. In some instances, Congress has mandated such... View Details
    Keywords: Indian Gaming; Negotiation; Regulation; Tribal Sovereignty; Sovereign Finance; Negotiation Participants; Relationships; Cooperation; Connecticut
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    Clarkson, Gavin, and James K. Sebenius. "High Stakes Negotiation: Indian Gaming and Tribal/State Compacts." Chap. 8 in American Indian Business: Principles and Practices, edited by Deanna M. Kennedy, Charles Harrington, Amy Klemm Verbos, Daniel Stewart, Joseph Gladstone, and Gavin Clarkson, 130–161. Seattle: University of Washington Press, 2017.
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