＂Jobs To Be Done - Publications - Faculty & Research

17 Dec 2013
First Look

First Look: December 17

financial performance and corruption are causing significant harm to Mexico. A central theme is the president's role in making sure his team has done its homework and is fully prepared View Details

Keywords: Carmen Nobel

01 Dec 2023
News

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details

Keywords: Dan Morrell; Photos by Sarah Wilson

20 Jul 2011
Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

them to be more intuitive and divergent thinkers. Either you have it or you don't. But does research really support this idea? Our research confirms others' work that creativity skills are not simply genetic... View Details

Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen

03 Feb 2003
What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

thought that there was a place in the business school curriculum for the teaching of topics that provide a context for subsequent action. Dr. B. V. Krishnamurthy summed up this view by saying, "...whether we can 'teach' the craft of getting things View Details

Keywords: by James Heskett

25 Jul 2007
Lessons from the Classroom

The Evolution of Apple

and what he would have done differently. "The video is a very powerful teaching tool," says Yoffie. "Few CEOs will admit to their mistakes in a public setting." The comings and goings of... View Details

Keywords: by Julia Hanna; Computer; Technology

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

companies public. A lot of entrepreneurial activity in these countries is in the exercise of getting things done more efficiently and creatively in response to constraints that people find themselves... View Details

Keywords: by Martha Lagace

Web

Leadership Fellows

Fellow position that meets the program goals of access, impact and leadership. Fellows will have the opportunity to gain exposure and insight to work being View Details

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

business leaders adopted already, and which styles are likely to be most successful in the future? In a talk in Kuala Lumpur on June 15 at the invitation of The Star/BizWeek publication and the Harvard Club... View Details

Keywords: by D. Quinn Mills

20 Feb 2001
Research & Ideas

What’s Next for Japan

has to be done by the politicians. There are some very good, young, bright politicians in their 40s, but you can't expect them to take power and... View Details

Keywords: by Hilah Geer

02 May 2005
Research & Ideas

Four VCs on Evaluating Opportunities

$100 million to $300 million revenue stream within five years. This means that the market potential has to be at least $500 million—or more, eventually—and that the company... View Details

Keywords: by Lauren Barley

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

will ask what needs to be done to foster a culture of creativity in an organization. Specifically, how do managers avoid "the temptation... View Details

Keywords: by Jim Heskett

Research Summary

Sustainability and Integrated Reporting

A sustainable strategy for a company is one that enables it to create value for shareholders over the long term while contributing to a sustainable society. In doing so, it must balance the needs of different types of providers of financial capital (e.g.,... View Details

Keywords: Sustainability; Sustainability Reporting

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

enterprise communication patterns and work quality, but cautions that more work needs to be done to flesh out the findings. More evidence that... View Details

Keywords: by Ben Rand

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

landlines to cell phones, and foreign companies were entering the French market. “It went from being a monopoly with no competition to having intense cross-border competition... View Details

Keywords: by Michael Blanding

09 Jun 2015
Blog Post

Pursuing Meaning through an HBS/HKS Joint Degree

her time working closely with the Wildlife Conservation Society. After graduating from the HBS/HKS joint degree program Paulina will be moving to Washington, DC to work for the... View Details

20 Jan 2010
First Look

First Look: Jan. 20

found in only a small number of tasks and functions. In the majority of situations, spans of accountability were wider than spans of control. This "Entrepreneurial Gap" is posited to be a result of... View Details

Keywords: Martha Lagace

Web

Online Business Courses & Certifications | HBS Online

discovering customer jobs to be done and aligning your business’s resources, processes, and profit formula. 6 weeks, 5 hrs/week Pay by May 15 $1,850 Certificate Design Thinking... View Details

08 Dec 2003
Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

requires drug makers to build huge infrastructures to deal with it, said François Maisonrouge, managing director of Credit Suisse First Boston. Solutions For The Asking Herzlinger asked her panelists what... View Details

Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology

27 Sep 2023
Blog Post

HBS Latino Student Association Spotlight: Anna Ohanian (MBA 2025)

commonalities in shared experiences. At the same time, I know there is still a lot of work to be done on making spaces like HBS more inclusive of individuals like me and I... View Details

06 Aug 2015
Blog Post

What I Was Not Expecting: Rerouting Towards My Passion at HBS

had I already spent four months looking for a job, but also most companies that were remotely related to my background were done with recruiting by then. I found myself still unemployed in February (and I... View Details

Keywords: Entertainment / Media / Sports

Publications