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Show Results For
- All HBS Web
(11,679)
- People (51)
- News (3,419)
- Research (6,513)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,040)
- Web
2016 Symposium - Race, Gender & Equity
Villanova University in the Graduate Programs in Human Resource Development, in the Psychology department. During and after her graduate work, she worked as an independent consultant and for SHL, a global consulting firm, on the Optimization View Details
- Portrait Project
Sarah Mullen
I plan to CREATE... a successful business that provides a valuable service to my customers – where I can see the fulfillment and satisfaction on their faces and know that the outcome has somehow improved their day and, hopefully, their... View Details
- 01 Apr 1997
- News
The Businesslike Gourmet: Karen Page on America's Foodservice Industry
when they leave; the restaurant will do whatever's necessary to ensure that. A qualitative experience measured quantitatively - it's a case study in successful customer service and service management. What's... View Details
- 16 Dec 2014
- First Look
First Look: December 16
Michael E., and Robert S. Kaplan Abstract—Improving provider incentives and reimbursement must become a central component in health care reform. Reimbursement through bundled payments-a single payment that covers all the procedures, tests, drugs, devices, and View Details
Keywords: Sean Silverthorne
- 01 Sep 2014
- News
Ask the Expert: Byte-Testing Bitcoin
merchant services allowing merchants to accept bitcoins. There are already early breakout companies in each of those categories, so now the focus is shifting slightly into building applications on top of the rails. I’m seeing a lot of... View Details
- 11 Jun 2014
- News
The First Five Years: Brittani Rettig (MBA 2010)
life of service is one thing that keeps me very motivated. I succeed when those I serve succeed. "The differences are countless. My consulting role allows me to drive formal project management and lead my engagement teams to guide... View Details
- 01 Sep 2003
- News
HBS Alumni Association Board of Directors: President’s Report
reunion program and how the School might facilitate this. The online products and services subcommittee, chaired by Rich Shapack (MBA ’71), found that few alumni were aware of the current online offerings of databases and resources. Its... View Details
- 01 Jun 2014
- News
What’s Next
Illustrations by John Ritter HBS/HU Growth With the Allston land purchase, Harvard University has begun to expand across the Charles River and around the HBS campus. How do you see the School interacting with the University (and surrounding municipalities) both... View Details
- May 2025
- Case
Humana Commits to Value-Based Care
By: V.G. Narayanan, Henry Eyring and David Lane
In late 2023, CEO Bruce Broussard reviewed health insurer Humana’s transformation into a value-based care ecosystem. Under its CenterWell brand, the several millions of members in Humana Medicare Advantage plans now had access to Humana-provided primary care, home... View Details
- June 2011
- Background Note
It's a Social World
By: Stephen P. Bradley and Nancy Bartlett
Social media had fashioned the lives of individuals and communities by 2010, providing an opportunity and a challenge for companies of all sizes. This note provides background on various social media (e.g. social networks, forums, games and communication services) and... View Details
- January 2009 (Revised December 2009)
- Supplement
Playing with Fire at Sittercity (B)
By: Noam T. Wasserman and Rachel Gordon
To help her finance her aggressive expansion plans, Genevieve Thiers plans to raise venture capital for the first time. She has spent the last six long years building Sittercity into the nation's leading babysitting web service, larger than all of its competitors... View Details
Keywords: Entrepreneurship; Venture Capital; Problems and Challenges; Risk Management; Agreements and Arrangements; Service Operations; Family and Family Relationships; Competition; Expansion; Internet
Wasserman, Noam T., and Rachel Gordon. "Playing with Fire at Sittercity (B)." Harvard Business School Supplement 809-010, January 2009. (Revised December 2009.)
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
manufacturers and service companies will seek permanently to diversify their supply chains radically going forward We might accept the lower financial results as the insurance premium we have to pay to remain more robust in the face of... View Details
- 21 Jun 2011
- First Look
First Look: June 21
excessive economic concentration, so lucidly and incisively analysed here, are not limited to the financial services industry. For the problem is now widespread: while five firms control 80% of the banking industry, a similar or greater... View Details
Keywords: Sean Silverthorne
- 01 Apr 2001
- News
New Ventures New Gains
company, Ventro, which provides services for online exchanges. While the gold rush days of the late 1990s may be over, there is still a tremendous amount of enthusiasm for entrepreneurship among HBS students, faculty, and alumni. “The... View Details
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
The price tag is evolving. It wasn't long ago that potential buyers had only to contemplate a single figure on a price tag—Mattress $799. But increasingly consumers are being presented with "partitioned" prices. Look at your monthly cable bill, where you might see a... View Details
- 01 Oct 1999
- News
New Chairman Updates Development in MBA Program
solutions. In order to help students prepare, we have developed an innovative prematriculation program, most of which is online. Our Prematriculation and Academic Services teams have developed a first-rate Web site where admitted students... View Details
- Web
Employers - Institute For Strategy And Competitiveness
information and advising services to employees to supplement other sources Offer health plan structures that provide good value and encourage saving for long-term health needs Create collaborative vehicles with other employers to offer... View Details
- Web
Prompt-a-thon Invites HBS IT Staff to Sharpen GenAI Skills | Information Technology
challenges and use generative artificial intelligence (GenAI) tools to create and refine prompts and solutions within a set time frame. HBS IT recently held a Prompt-a-thon hosted by the Business Relationship Management and Instructional Design and Training View Details
- 01 Dec 2017
- News
2017 in Health Care: Telemedicine Has Arrived
telemedicine services available next year to employees in states that allow it. We’re going to see a lot more investment in this area, from both established health care companies and startups. What’s next in health care? “More constraints... View Details