Publications

August 2011 (Revised November 2017)
Case

Adaptive Engineering, LLC

By: Richard S. Ruback and Royce Yudkoff

The owner and CEO of Adaptive Engineering was facing an important decision: should he focus on rebuilding its core professional services business which had generated significant revenue and cash flow over the past several years, or should he focus on developing and... View Details

Keywords: Leadership; Growth and Development Strategy; Decision Making; Service Industry; Technology Industry

November 2003 (Revised November 2005)
Case

Arcor: Global Strategy and Local Turbulence

Argentine confectionery manufacturer, Arcor Group, seeks to implement an international strategy but in 2003, recovering from the Argentine financial crisis, thwarts globalization plans. Already Latin America's leading candy producer and an exporter to over 100... View Details

Keywords: Risk and Uncertainty; Decision Making; Global Strategy; Food and Beverage Industry; Argentina

September 2003 (Revised June 2005)
Case

Polycom's Acquisition Process

Describes the acquisition decision-making process employed at Polycom. Focuses on the potential acquisition of the firm's archrival, Picturetel, in mid-2001. View Details

Keywords: Decision Making; Mergers and Acquisitions

July 2004
Article

Trust and Reciprocity Decisions: The Differing Perspectives of Trustors and Trusted Parties

By: Deepak Malhotra

Keywords: Trust; Decision Making; Perspective

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26 Jul 2013
News

Bank of England Deputy Governor Paul Tucker named Senior Fellow at Harvard Kennedy School and Harvard Business School

16 Nov 2023
News

Should Biopharma C-Suites Still Engage with China a Harvard Business School Healthcare Alumni Association Q&A with Professor F. Warren McFarlan

04 Oct 2021
News

Ambitious? Learn What Companies Actually Want in a CEO

09 Feb 2021
News

How COVID experiences will reshape the workplace

05 Nov 2020
News

Don’t Get Blindsided by Your Blind Spots

26 Apr 2018
News

Why JPMorgan Chase is Investing Millions in Detroit

22 Apr 2022
News

Why Many Employers Have Ditched Four-Year Degree Requirements

January 1998 (Revised March 1998)
Case

Viacom, Inc.: Carpe Diem (Condensed)

By: Joseph L. Bower and Thomas R. Eisenmann

Viacom has built a powerful position in the global entertainment industry through skillful and bold acquisitions. Now its expansion is challenged by the moves of Rupert Murdoch's News Corp. Different businesses within Viacom have contradictory positions on how to deal... View Details

Keywords: Acquisition; Cost vs Benefits; Decisions; Entertainment; Competition; Corporate Strategy; Expansion; Entertainment and Recreation Industry

13 Jul 2022
Book

Reimagining the Economy: What Would It Take to Put People First?

subjects.” Few workers have Sandra’s power to influence the strategic decisions that affect their working lives. Such lack of control is associated with job dissatisfaction, greater mental strain, and damaged physical health. Workers... View Details

Keywords: by Avery Forman

23 Apr 2001
Research & Ideas

Market Research Meets the “People Factor”

overall response rate was a respectable 44 percent. Each step led Zaltman and Deshpandé closer to several factors that they've determined can have a decisive effect on the use of market research. These factors include the purpose of the... View Details

Keywords: by Martha Lagace

Profile

Nikki Skovran

require new skills, leading Nikki to business school. “Best decision I ever made.” Nikki pursued her MBA options with the same rigor she had applied to her criminal cases. Even in the application process, HBS stood out. “All the other... View Details

Keywords: Nonprofit / Government; Consulting; Entrepreneurship

01 Dec 2013
News

Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century

managers to prevent harm to society. They begin with a controversial definition of managerial responsibility. Managers must first act to protect individuals, employees, and society from the mistakes made by managerial decisions and... View Details

Keywords: Sean Silverthorne; oil spill; Publishing Industries (except Internet); Information

15 Apr 2013
Research & Ideas

Solving the Search vs. Display Advertising Quandary

On the other hand, display ads—such as banner ads on websites—are much more visible but are less likely to translate into direct clicks. By raising brand awareness, however, display ads may contribute to a consumer's eventual decision to... View Details

Keywords: by Michael Blanding; Advertising

June 2019
Article

Brokers vs. Retail Investors: Conflicting Interests and Dominated Products

By: Mark Egan

I study how brokers distort household investment decisions. Using a novel convertible bond dataset, I find that consumers often purchase dominated bonds—cheap and expensive versions of otherwise identical bonds coexist in the market. The empirical evidence suggests... View Details

Keywords: Brokers; Fiduciary Standard; Consumer Finance; Structured Products; Household; Investment; Decisions; Motivation and Incentives; Conflict of Interests

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