Service - Publications - Faculty & Research

01 Jun 2007
News

Profiles from the class of 2007

systems. As if he weren’t busy enough, Jain is also involved in expanding the services and facilities at a health center his family started years ago in its ancestral village in the state of Rajasthan, India. “We’ll soon have a dialysis... View Details

Keywords: Garry Emmons;Julia Hanna;Lewis I. Rice

01 Sep 2012
News

Hierarchy's Last Stand

to performance. In the classic hierarchical career bargain, people would join a company or government service with ambition and energy, and they would overperform and be undercompensated for it. But as they gradually rose through the... View Details

Keywords: Rosabeth Moss Kanter; Corporate Services

01 Sep 2008
News

Where Are They Now?

multinational corporations, including Sears Roebuck, Wal-Mart, Bank of America, and American Express. He has also served on the board of Youth Services International, which provides care and developmental View Details

Keywords: Margie Kelley; Educational Services; Educational Services

August 1992
Case

Otis Pacific Asia Operations (A): National Challenges

By: Michael Y. Yoshino

Describes the elevator market and Otis's competitive position in four markets: Hong Kong, Malaysia, India, and Japan. The student is asked to evaluate the strategic and competitive challenges in each market, especially in light of strong Japanese competition across the... View Details

Keywords: Marketing Strategy; Network Effects; Problems and Challenges; Global Strategy; Goals and Objectives; Service Delivery; Competitive Advantage; Competition; Technology Industry; Manufacturing Industry; India; Japan; Malaysia; Hong Kong

Citation

Educators

Purchase

10 Oct 2014
News

Chicago Alumni Connect Around a ‘Vision’ for the New HBS

Paul Finnegan (MBA 1982), Anne Dias Griffin (MBA 1997), and Professor Robert S. Kaplan (MBA 1983) at the Chicago regional event of the HBS Campaign. Chicago-area alumni and friends of Harvard Business School gathered on September 23, 2014 to celebrate and connect with... View Details

Keywords: HBS Campaign

31 May 2011
First Look

First Look: May 31

analyze all questions and answers from the inception of the Google Answers service through November 2003, and I find notable trends in answerer behavior: more experienced answerers provide answers with the characteristics askers most... View Details

Keywords: Sean Silverthorne

02 Aug 2004
Research & Ideas

Health Care Research and Prospects

As is clear to anyone who pays medical insurance premiums or has undergone any kind of medical procedure, the business of health care is an expensive one. The technology is expensive. The research is expensive. The services are expensive.... View Details

Keywords: by Wendy Guild Swearingen; Health

03 May 2004
Research & Ideas

Business History around the World

although research on this topic has often focused on high technology manufacturing companies, I have written extensively on the service sector, on business groups and alliances rather than hierarchical corporations, and on the different... View Details

Keywords: by Cynthia Churchwell

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

fundamentally changed SecondBite’s operating model. Declared an essential service in early March, it immediately appointed a pandemic coordinator and developed a four-phase pandemic response plan that included health screening and... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

17 Apr 2023
Blog Post

Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future

startups.” And yet, sustainability has been a consistent theme in Bonita’s choices of corporate boards and investments. She explained, “For my board selections and my investments, I seek innovative products and services combined with a... View Details

01 Jun 1999
News

Conference Brings Global Perspective to Cape Town

look at the Career Services and Alumni Web sites. Panel Discussions The two-day conference also consisted of twelve panel discussions, each moderated by an HBS faculty member. Panelists included three South African Cabinet ministers,... View Details

Keywords: Susan Young

Career Coach

Phil Wong

Phil (Caltech ‘05, HBS ‘10) is currently the CFO and co-founder of Sevi Health, a healthcare startup on a mission to simplify primary care in the US. His role at Sevi focuses on acquiring clinics, integrating housing and healthcare for seniors living in senior... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

14 Jul 2010
News

The Concerts in the Chapel

One of the cultural amenities of life on the HBS campus is the availability of free music concerts in the Class of 1959 Chapel. Designed by Moshe Safdie in 1992, the chapel and its adjoining clock tower were funded by members of the MBA Class of 1959. After it was... View Details

Keywords: Keith Larson; Educational Support Services; Educational Support Services; Educational Support Services; Educational Support Services

03 Mar 2009
First Look

First Look: March 3, 2009

Lehman Brothers Harvard Business School Case 409-042 Explores how two senior Wall St. executives created a successful commercial opportunity for Lehman Brothers that focused on building relationships with minority- and women-owned financial View Details

Keywords: Martha Lagace

26 Feb 2008
First Look

First Look: February 26, 2008

Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production... View Details

Keywords: Martha Lagace

01 Apr 2001
News

New Ventures New Gains

company, Ventro, which provides services for online exchanges. While the gold rush days of the late 1990s may be over, there is still a tremendous amount of enthusiasm for entrepreneurship among HBS students, faculty, and alumni. “The... View Details

Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Educational Services; Educational Services

04 Dec 2000
What Do You Think?

Have We Overdone Deregulation and Privatization?

consumers were that deregulation: (1) unleashes the power of a self-correcting free market (Jeff Struck), giving customers services at prices they are willing to pay and quality levels that they are willing to pay for (at least in the... View Details

Keywords: by James Heskett

Profile

John Smith-Ricco

experienced." Sustainable ambitions During January term, John returned to Africa via the Rwanda IXP, focused on "enterprise and nation-building in a post-conflict society." John and three other HBS colleagues worked with an umbrella organization... View Details

Profile

Alice Yang

in numerous public service initiatives, including leading an adult ESL program that served six-hundred people in Boston’s Chinatown. In her senior year, Alice was inspired by a guest speaker in a health care class – Jim Kim, the... View Details

Fast Answer

Corporate Strategy Course - Project Resources

back to 1993. It is available through Wharton Research Data Services View Details

Publications