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Show Results For
- All HBS Web
(11,696)
- People (51)
- News (3,439)
- Research (6,537)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,056)
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the recipient of any kind of product or service provided by an... View Details
Keywords: by Robert Simons
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in moving goods... View Details
- 01 Jun 2017
- News
Supercharged
are fighting congestion, and are concerned with air quality and noise pollution. Electric plugs right into that.” Indeed, GM plans to introduce an on-demand ridesharing service here in the United States based on autonomous... View Details
- 28 Jun 2022
- Cold Call Podcast
Scaling a Fintech Startup for the Greater Good
Keywords: Financial Services
- 17 Nov 2020
- Working Paper Summaries
Venture Capitalists and COVID-19
- 20 Aug 2020
- Working Paper Summaries
Best Ideas
- 20 Aug 2019
- Cold Call Podcast
Should a Pension Fund Try to Change the World?
- 19 Nov 2018
- Working Paper Summaries
Lazy Prices
- 29 Mar 2018
- Working Paper Summaries
Government Incentives and Financial Intermediaries: The Case of Chinese Sell-Side Analysts
- 11 Jan 2018
- Working Paper Summaries
Brokers and Order Flow Leakage: Evidence from Fire Sales
- 07 Aug 2017
- Working Paper Summaries
Governance Through Shame and Aspiration: Index Creation and Corporate Behavior in Japan
- 10 Feb 2017
- Working Paper Summaries
The Persistent Effect of Initial Success: Evidence from Venture Capital
- 23 Sep 2016
- Working Paper Summaries
How Do Venture Capitalists Make Decisions?
- 30 Jun 2016
- Working Paper Summaries
The Dyadic Ties of Managers and Financial Analysts and Their Externality on a Firm's Information Environment
- 09 May 2016
- Working Paper Summaries
What Do Measures of Real-Time Corporate Sales Tell Us About Earnings Surprises and Post-announcement Returns?
- 24 Mar 2016
- Working Paper Summaries
Economic Uncertainty and Earnings Management
- 22 Jan 2016
- Working Paper Summaries
Financial Patent Quality: Finance Patents After State Street
- 20 Aug 2014
- Research & Ideas
Dragging Patent Trolls Into the Light
The Texas town of Marshall has a population of 25,000 people, 2,000 of whom are students attending one of the four colleges that have earned Marshall the nickname "Athens of Texas." Marshall is also home to a historic pottery industry and one of the country's... View Details
- 04 Oct 2013
- Working Paper Summaries
Imperfect Information, Patent Publication, and the Market for Ideas
- 26 Sep 2013
- Working Paper Summaries