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Show Results For
- All HBS Web
(12,419)
- People (21)
- News (3,897)
- Research (7,199)
- Events (76)
- Multimedia (65)
- Faculty Publications (5,902)
- April 2017 (Revised February 2020)
- Case
edaixi (eWash): Digital Transformation of Laundry Services (A)
By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
Keywords: Laundry; O2O; Online-to-offline; Business Model; Service Operations; Ownership Type; Digital Platforms; Transformation; China
Zhu, Feng, Weiru Chen, Chuang Chen, and Ciwu Lin. "edaixi (eWash): Digital Transformation of Laundry Services (A)." Harvard Business School Case 617-034, April 2017. (Revised February 2020.)
- 20 Jul 2023
- News
5 Business Models to Consider When Starting a Tech Company
- 19 Jan 2021
- News
Goodbye Bureaucracy, Hello Common Sense
- 16 Jun 2020
- News
What Will the Retail Experience of the Future Look Like?
- 15 May 2018
- News
Spreading the Safety Net
Photo via LinkedIn Photo via LinkedIn In a May 6, 2018, op-ed in the New York Times, Rent the Runway co-founder and CEO Jennifer Hyman (MBA 2009) discussed the reasoning behind her recent decision to equalize benefits for all employees—a move that fulfills both a moral... View Details
- 06 Dec 2017
- News
Puzzle Master
Photo via Black Enterprise Photo via Black Enterprise When kitchen goods and home furnishings retailer Williams-Sonoma announced its acquisition of Outward, Inc.—a leading 3-D imaging and augmented reality platform—the $112 million deal demonstrated the growing... View Details
- 01 Sep 2016
- News
3 Minute Briefing: Y Combinator’s Qasar Younis
(photo by Leah Fasten) My impetus to start my own company was so somebody else couldn’t control my destiny. My first company was Cameesa, an apparel company with a Kickstarter model. There were many failures: We didn’t know what we were doing; 2007 to 2008 was really... View Details
Keywords: April White
- 16 Jul 2016
- News
Angie’s List Introduces 'Freemium' Model
Angie’s List CEO Scott Durchslag (MBA 1991) has made many changes to the venerable home-service review website since taking the helm in September 2015, including the creation of a new technology platform for the site. He announced the biggest shift to date last week:... View Details
James Stillman
Benefiting from his close ties to William Rockefeller and “the Rockefeller crowd,” Stillman was able to not only grow National City’s commercial banking business, but also to expand operations into the investment banking arena. Under... View Details
Keywords: Finance
Charles H. Steinway
Following behind his Uncle William, Charles Steinway focused on the business side of his family’s growing piano empire. Charles introduced the company’s first modern advertising campaign and personally took control of the European View Details
Keywords: Fabricated Goods
- 17 Sep 2013
- News
Making a Difference in Health Care at HBS
- November 2001 (Revised January 2002)
- Case
Monster.com: Success Beyond the Bubble
In 2001, Monster.com was an Internet site that, among other things, connected individuals seeking jobs with organizations wanting to hire. Its substitutes included help wanted classified advertising in newspapers. Monster was one of the few Internet companies that had... View Details
Keywords: Internet and the Web; Business Growth and Maturation; Service Operations; Service Delivery; Price Bubble; Growth and Development Strategy; Employment Industry
Hallowell, Roger H., and Cate Reavis. "Monster.com: Success Beyond the Bubble." Harvard Business School Case 802-024, November 2001. (Revised January 2002.)
- February 1996 (Revised April 2004)
- Case
Eli Lilly and Company: Innovation in Diabetes Care
By: Clayton M. Christensen
Summarizes Eli Lilly's history of innovation in its business, describing how the dimensions along which innovations have been made in the industry have changed. Lilly's innovation strategy has been to pursue ever higher performance products, while others in the... View Details
Keywords: Change; Product; Service Delivery; Product Development; Innovation and Management; Innovation Strategy; Health Care and Treatment; Pharmaceutical Industry
Christensen, Clayton M. "Eli Lilly and Company: Innovation in Diabetes Care." Harvard Business School Case 696-077, February 1996. (Revised April 2004.)
- Profile
Yi-An Huang
Where are you now and what are you doing? I’m a director of strategy at Boston Medical Center. We have a small team, directly under the COO, that explores strategies in every area from operational projects like O.R. improvements to... View Details
Keywords: Health Care
- 24 Jun 2014
- Blog Post
Journey to my Summer Internship
marketing, operations or sales. As luck would have it, I interviewed with Danaher, a global science and technology company with operating companies in many different industries and locations. They had a... View Details
Keywords: Manufacturing
- 01 Jun 1998
- News
New Releases
is run more like a partnership. Bradach quotes a popular industry adage, "You can tell company people, but you have to sell franchisees." These two units have often been viewed as operational opposites, with academics and managers trying,... View Details
- 01 Apr 2001
- News
Khoo Teng Chye: Technology Turnaround in Singapore
At the PSA Corporation’s Pasir Panjang container terminal in Singapore, the cranes operate automatically: no drivers, just operators remotely controlling up to six of the lifting machines with a single... View Details
Jack C. Massey
Massey founded Hospital Corporation of America in 1968 at the age of 64. Under his leadership, HCA went on to become the largest owner and operator of hospitals in the United States. A successful venture capitalist, Massey had the unique... View Details
Keywords: Healthcare
Alden J. Laborde
apparatus. To service mobile rigs, Laborde formed the Tidewater Marine Service Company which grew to become one of the world’s largest marine transport operations for the offshore oil industry. View Details
Keywords: Utilities & Energy