Publications

01 Dec 1997
News

New Releases

in which knowledge has replaced capital as the critical strategic resource, the core responsibility of management must now focus on attracting, developing, and retaining exceptional people and on creating an environment in which they are... View Details

Keywords: Robert Binstock

David Duffield

After failing to convince Larry Ellison that Oracle should invest in the development of human resource management software, Duffield decided to create his own business. PeopleSoft with its innovative... View Details

Keywords: Computers & Electronics

01 Feb 2001
News

HBS and Stanford in Online Collaboration

His counterpart at Stanford Business School, Dean Robert Joss, added, "The worldwide need for management skills has never been greater, and the demand for innovative approaches to management education is... View Details

Keywords: HBS Interactive; e-learning; Colleges, Universities, and Professional Schools; Educational Services

05 Nov 2020
Blog Post

12 Weeks of VC Summer: Remote Edition

joined the Zoom call. When the user turned on their video, it was revealed to be a video stream of goats and horses (literally)! Matt Kinsella, Managing Director, had used a service called Goat-2-Meeting in an effort to liven up the video... View Details

Article

Selling to Many Countries Within the U.S.

By: Frank V. Cespedes and Michael Wong

In pursuing growth, many companies have plans to sell to emerging markets like the so-called B-R-I-C nations (Brazil, Russia, India, China), but they overlook significant ethnic markets within the United States. For example, the combined African-American and Hispanic... View Details

Keywords: Management Style; Ethnicity; Sales; Business Growth and Maturation; Marketing Communications; Business Plan; Emerging Markets; Debates; Business Strategy; Growth and Development; Growth and Development Strategy; United States

16 Feb 2011
News

Healthy Growth

has been chairman and CEO of IDEXX, a Maine-based firm that develops diagnostics and information technology for veterinarians, as well as testing technologies that ensure safe water, milk, and livestock production. According to the... View Details

Keywords: veterinary medicine; Health, Social Assistance

01 Jun 2004
News

Consultant on the Go

Most business travelers breathe a sigh of relief when they return home, happy to unpack their suitcase and sleep in their own bed. Ram Charan (MBA ’65, DBA ’67) is not your typical business traveler. One of the “world’s most renowned View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

Web

Tools & Services | Information Technology

applications and technology products to bring teaching and learning experiences to life. Learning Management Learn more about the HBS Learning Management System services. Polling & Surveys Explore tools to... View Details

Web

MBA/MPP & MBA/MPA-ID | MBA

Graduates are equipped to tackle today’s most complex challenges—from domestic policy reform to international development and microfinance—by combining the tools of business with a deep understanding of policy, economics, and... View Details

01 Jun 2009
News

Social Enterprise Visionary

management education as a way of achieving that goal.” Over nearly two decades, SEI has developed from a visionary concept to a mainstay in the School’s mission of developing... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance

Article

How Direct-to-Consumer Brands Can Continue to Grow

By: V. Kasturi Rangan, Daniel Corsten, Matt Higgins and Leonard A. Schlesinger

Direct-to-consumer (DTC) brands such as Allbirds, Casper, Peloton, and Warby Parker have creatively found a weakness in the marketing citadel of incumbent brands. By using data gleaned from daily interactions with customers, these brands have been able to adapt how... View Details

Keywords: Direct-to-consumer; Customer Journey; Business Model; Customer Relationship Management; Growth and Development Strategy

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July 2011
Teaching Note

Buro Happold (TN)

By: Robert G. Eccles and Erin McFee

Teaching Note for 409021. View Details

Keywords: Leadership Development; Training; Organizational Culture; Service Operations; Performance Effectiveness; Management Skills; Service Industry

October 2009
Article

Making Time Off Predictable—and Required

By: Leslie Perlow and Jessica L. Porter

People in professional services believe a 24/7 work ethic is essential for getting ahead—and so they work 60-plus hours a week and stay tethered to their BlackBerrys. This perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people... View Details

Keywords: Management Practices and Processes; Performance Expectations; Performance Productivity; Work-Life Balance; Service Industry

March 2008
Supplement

Patel Food and Chemicals Private Limited (B)

By: Felda Hardymon and Ann Leamon

Alok Patel, the founder and chairman of a Gujarat-based, privately held edible oils processor, has hired a CFO and the company is doing extremely well. He wants to add a new plant to process oilive oil, but estimates he will need $20 million. He must decide among... View Details

Keywords: Financial Management; Growth and Development Strategy; Financing and Loans; Investment; Financial Strategy; Food and Beverage Industry; Chemical Industry; Gujarat

October 2004 (Revised July 2013)
Case

Making China Beautiful: Shiseido and the China Market

By: Geoffrey G. Jones, Akiko Kanno and Masako Egawa

Describes the multinational growth of Shiseido, the world's fourth-largest cosmetics company, with a focus on its strategy in China since 1981. Explores the challenges facing firms in the globalization of a culturally specific industry such as cosmetics. The Japanese... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Growth and Development Strategy; Resource Allocation; Competition; Beauty and Cosmetics Industry; China; Japan

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