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  • All HBS Web  (12,416)
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  • April 1999 (Revised March 2000)
  • Background Note

Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your Product?

By: Clayton M. Christensen
Describes a methodology for identifying markets for new technologies and for defining the highest value attributes of new products or services. It helps innovators escape the trap of incremental improvements to established product concepts by asking a straightforward... View Details
Keywords: Customer Focus and Relationships; Markets; Product; Technology Adoption; Value
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Christensen, Clayton M. "Discovering What Has Already Been Discovered: Why Did Your Customers Hire Your Product?" Harvard Business School Background Note 699-029, April 1999. (Revised March 2000.)
  • June 1998 (Revised January 2002)
  • Teaching Note

Baker Precision Instruments, Inc., TN

By: Roy D. Shapiro and Donald Rosenfield
Teaching Note for (9-687-052). View Details
Keywords: Growth and Development; Production; Decisions; Technology; Planning; Performance Capacity; Management; Manufacturing Industry
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Shapiro, Roy D., and Donald Rosenfield. "Baker Precision Instruments, Inc., TN." Harvard Business School Teaching Note 698-099, June 1998. (Revised January 2002.)
  • November 1995 (Revised January 1998)
  • Case

Transformation of Pratt & Whitney North Haven (A)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
Pratt & Whitney is a leader in the development and manufacturing of gas turbine engines for commercial and military aircraft. Economic conditions for the airline and defense industries are forcing the airplane engine builders to restructure. Ed Northern, a new general... View Details
Keywords: Transformation; Restructuring; Production; Opportunities; Economy; Aerospace Industry; Manufacturing Industry; Connecticut
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Bowen, H. Kent, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch, and John Schiavone. "Transformation of Pratt & Whitney North Haven (A)." Harvard Business School Case 696-066, November 1995. (Revised January 1998.)
  • 09 Sep 2024
  • News

Basket Chase

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. On this episode, we’re featuring an excerpt from a new HBS podcast called Think Big, Buy Small. The show is hosted by Professors Richard Ruback and Royce Yudkoff... View Details
  • 27 Oct 2022
  • News

4 Types of Innovators Every Organization Needs

  • 08 Mar 2022
  • News

Gender Equity at Work Advances at 'Glacial Pace,' New Harvard Survey Shows

Keywords: gender bias
  • 13 Dec 2021
  • News

Tom Eisenmann & The Other F Word (Failure)

  • 07 Sep 2021
  • News

Green House

Courtesy Birchwood Sustainable Development Courtesy Birchwood Sustainable Development When Betsy Harper (MBA 1984) was shopping for real estate in Cambridge, Massachusetts, in 2018, she had some atypical requirements. Her dream house would have “enormous health... View Details
  • 15 Mar 2021
  • News

The Secret of Adaptable Organizations Is Trust

  • 16 Feb 2021
  • News

One Way to Build More Resilient Medical Supply Chains in the U.S.

  • 11 Feb 2021
  • News

How Companies Committed to Diverse Hiring Still Fail

  • 08 Jan 2021
  • News

How Iceland Is Closing the Gender Wage Gap

  • 09 Sep 2020
  • News

Remote Workd Doesn't Have to Mean All-Day Video Calls

Keywords: Zoom; Remote work
  • 07 Aug 2020
  • News

8 Ways Managers Can Support Employees’ Mental Health

  • 31 Jul 2018
  • News

She's 35 and Runs a $3 Billion Company

Keywords: Nonstore Retailers; Retail Trade
  • 17 May 2018
  • News

Creating Opportunity for Indian Entrepreneurs

Harsh Bhargava (MBA 1977) was visiting his hometown of Jaipur, India, in 1999 when tragedy struck. In the midst of an unemployment crisis during the Kargil War, the government advertised for 120 open positions in the nearby town of Jhunjhunu. More than 100,000 young... View Details
Keywords: Jennifer Myers
  • 01 Mar 2018
  • News

What I Do: Philippe Hellich (MBA 1996)

Founded in Sweden in 1943, IKEA is the world’s largest furniture retailer, outfitting dorm rooms and designer homes around the globe. A company that engages nearly a billion customers every year and employs over 194,000 workers in 49 countries has plenty of upside... View Details
Keywords: Julia Hanna; illustrations by Peter and Maria Hoey
  • 21 May 2016
  • News

The Age of Consignment

“Ethical elimination” is the necessary corollary of ethical consumption, writes the New York Times, and HBS alumni are leading the way with online resell companies that make it easy to get rid of—and even make a profit from—your old gadgets, outdated fashion, and... View Details
  • 07 Jan 2015
  • News

Building The Next Big Thing, Konga, Africa's Version Of Alibaba

Keywords: Shagaya, Simdul; Nonstore Retailers; Retail Trade; News, Library, Internet, and Other Services; Information
  • 01 Sep 2009
  • News

Executive Pay: Onward & Upward

1984 To discourage “golden parachutes,” a controversial pay innovation at the time, Congress imposes a special tax on such payments valued at more than three times an executive’s average pay. Rather than curb golden parachutes, the tax cap becomes a target companies... View Details
Keywords: Corporate Services; Management, Scientific, and Technical Consulting Services; Professional Services
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