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    Matt Higgins

    landed on the Wall Street Journal bestseller list. Higgins serves as an Executive Fellow at the Harvard Business School, co-teaching the SIP “Moving Beyond Direct-to-Consumer”. Matt can provide advice and support on: building View Details
    Keywords: Consumer Products & Packaged Goods;#60;#Services
    • 27 Sep 2019
    • Blog Post

    Learning the Language of Product at Duolingo

    quality language education freely available for anyone, anywhere. They’ve recently gone through a huge growth spurt: head count is on track to grow 50% year on year to almost 200 employees. Revenue is growing rapidly as well, View Details
    Keywords: Technology
    • March 2009 (Revised January 2025)
    • Background Note

    A Strait of Uncertainty: Taiwan's Development in the Shadow of China

    By: William C. Kirby, J. Megan Greene, Tracy Yuen Manty, Daniel Fu, Yuanzhuo Wang, Noah B. Truwit and Aqib Zakaria
    Relations between the People’s Republic of China (PRC), on the Chinese Mainland, and the Republic of China (ROC), on Taiwan, had improved significantly since 2008. Taiwan investment in China had played a major role in China’s economic boom in recent decades. ... View Details
    Keywords: History; Development Economics; Investment; Economic Growth; Cross-Cultural and Cross-Border Issues; Financial Crisis; China; Taiwan
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    • May 2001
    • Supplement

    Asian Strategies: Ian Buchanan

    By: Tarun Khanna
    Ian Buchanan, senior VP of Booz-Allen & Hamilton, comments on Sime Darby and the Asian financial crisis. He also discusses the value propositions of different types of business groups in Malaysia. View Details
    Keywords: Financial Crisis; Growth and Development Strategy; Industry Structures; Strategy; Competition; Competitive Strategy; Consulting Industry; Service Industry; Asia; Malaysia
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    • 01 Jun 2018
    • News

    Disrupting India’s Dental Market

    economies of scale or scope. Dental practices were typically a single office run by the same person who wielded the mirror and probe. Chains usually topped out around a dozen locations, which Singh concluded... View Details
    Keywords: Sasha Issenberg
    • January 1990 (Revised June 1995)
    • Case

    Colliers International Property Consultants

    By: Nitin Nohria
    Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
    Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
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    • 13 Jan 2021
    • Blog Post

    Staying Curious with the Harvard Innovation Labs Ahead of the 2021 Virtual President’s Innovation Challenge

    which is really important, but it’s about much more than that. In early January, all participants gain support for their venture and this support continues throughout the entire process. Teams gain visibility throughout the spring as we... View Details
    • 24 Oct 2012
    • Research & Ideas

    Want People to Save More? Send a Text

    that want to add simple text incentives to customers, for example, or for self-employed entrepreneurs who want to save, but lack the time or inclination to attend meetings. And cell phones are a simple way to reach many people.... View Details
    Keywords: by Kim Girard
    • November – December 2011
    • Article

    Competitive Strategy for Open Source Software

    By: Vineet Kumar, Brett Gordon and Kannan Srinivasan
    Commercial open source software (COSS) products-privately developed software based on publicly available source code-represent a rapidly growing, multibillion-dollar market. A unique aspect of competition in the COSS market is that many open source licenses require... View Details
    Keywords: Applications and Software; Competitive Strategy; Product Development; Growth and Development; Markets; Motivation and Incentives; Quality; Policy; Perspective; Profit; Open Source Distribution; Emerging Markets
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    • 01 Sep 2017
    • News

    A Jolt for the African Coffee Industry

    private equity fund invests in distressed businesses across sub-Saharan Africa, and Dozie soon found himself responsible for a coffee cherry washing station in the volcanic hills of western Rwanda. Up until that point, Dozie’s only sense... View Details
    Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Food and Beverage Stores
    • 06 Dec 2016
    • First Look

    December 6, 2016

    https://cb.hbsp.harvard.edu/cbmp/product/716062-PDF-ENG Harvard Business School Case 817-018 InsideSales.com (A) This case focuses on growth requirements for a company moving from its base in SMB customers (Small- View Details
    Keywords: Sean Silverthorne
    • 16 Dec 2015
    • Research & Ideas

    What Happens When Zambian Schoolgirls Receive Negotiation Training

    women throughout Africa and, indeed, around the world, given the low-cost nature of the model and its potential for scaling up in the future. That is a primary reason McGinn View Details
    Keywords: Re: Kathleen L. McGinn
    • March 1998 (Revised November 1998)
    • Case

    Empresas CAP, 1994

    By: Tarun Khanna and Danielle Melito Wu
    Empresas CAP began as a private-sector steel company in 1946. Over the next 40 years, CAP's ownership structure moved from nationalization to reprivatization. Unrestricted by state ownership, CAP began to diversify its holdings. The case considers the viability of... View Details
    Keywords: Ownership; Privatization; Diversification; Competitive Strategy; Growth and Development Strategy; Management; Planning; Steel Industry
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    • 16 Dec 2002
    • Research & Ideas

    Mentoring—Using the Voice of Experience

    much came from business experience. In all but one case, 80 percent or more came from the experiential learning. DL: We also had a four-point scale of novice, apprentice, journeyman, and master. We asked... View Details
    Keywords: by Sean Silverthorne
    • 04 Aug 2006
    • What Do You Think?

    What Happens When the Economics of Scarcity Meets the Economics of Abundance?

    Summing Up There's no need to rethink important economic constructs just because of the growth of the Long Tail phenomenon and its impact on demand and supply. Or is there?... View Details
    Keywords: by James Heskett
    • 18 Mar 2001
    • Research & Ideas

    Want to Be an Entrepreneur? [Part I]

    give-and-take among students, professor, and manager, the class touched on the tension between the romance of ideas and the reality of enterprises, the conflicting motivations of the participants in an... View Details
    Keywords: by John S. Rosenberg
    • 29 Mar 2010
    • Research & Ideas

    Ruthlessly Realistic: How CEOs Must Overcome Denial

    backroom stock for sale items missing from shelves, or even to scale and price produce items or grind A&P's bean coffees. Cleanliness and courtesy standards, freshness... View Details
    Keywords: by Martha Lagace; Auto; Retail; Technology
    • 01 Mar 2014
    • News

    Everything Old Is a New Opportunity

    series of summit-style events that bring like-minded technology and design innovators together with experts in the field of aging. The next step will be scaling the enterprise through local chapters in... View Details
    Keywords: Robert S. Benchley; Health, Social Assistance; Personal Services
    • 03 May 2004
    • Research & Ideas

    Business History around the World

    control and the growth of professional management seen in the United States. That debate continues. But this book does report compelling research that shows that, historically, family ownership View Details
    Keywords: by Cynthia Churchwell
    • 28 Feb 2011
    • Research & Ideas

    The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

    "So there is evidence for the fact that people like to feel that they're in balance when it comes to ethics," Gino says. "People are guided by their moral compass when facing ethical dilemmas. And they keep track of their... View Details
    Keywords: by Carmen Nobel