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Show Results For
- All HBS Web
(13,225)
- People (50)
- News (3,119)
- Research (6,897)
- Events (26)
- Multimedia (167)
- Faculty Publications (4,803)
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- 06 Aug 2001
- Research & Ideas
Go Global—or No? Can You Make the Case?
the face of a new competitive threat. HBR published comments from four management gurus on what DataClear should do. (See Close Up.) Now it's your turn. We have included an excerpt of the case and a summary of the consultants' advice. But... View Details
Keywords: by Walter Kuemmerle
- December 1997
- Case
Franco Bernabe at ENI (B)
By: Linda A. Hill, Jennifer Suesse and Mara Willard
Supplements the (A) case. View Details
Keywords: Leadership Style; Personal Development and Career; Management Teams; Management Style; Strategic Planning; Crisis Management; Privatization; Italy
Hill, Linda A., Jennifer Suesse, and Mara Willard. "Franco Bernabe at ENI (B)." Harvard Business School Case 498-035, December 1997.
- 14 Aug 2019
- Sharpening Your Skills
The Manager's Guide to Leveraging Disruption
drive disruption—customers do. A recent book argues that successful disruptors spot and serve emerging customer needs faster than larger competitors. How Independent Bookstores Have Thrived in Spite of... View Details
Keywords: by Sean Silverthorne
- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
become too big to succeed? Of course neither prospect is particularly inviting. But if a growing body of data supports the notion that bigness is not necessarily good, particularly for customers and... View Details
- April 2008
- Teaching Note
Viagen: Revolutioning the Livestock Industry (TN)
By: David E. Bell, Mary L. Shelman and Eliot Sherman
Teaching Note for [507021]. View Details
Keywords: Investment; Genetics; Production; Training; Customers; Supply Chain; Business Plan; Commercialization; Information Technology; Performance Efficiency; Governing Rules, Regulations, and Reforms; Industry Structures; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry
- 30 Jan 2006
- HBS Case
The Case of the Mystery Writer’s Brand
Patterson, and book clubs. In nineteenth-century agricultural marketing, farmers transported their crops to market and waited for people to buy them, much as the publishing industry today ships books to... View Details
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
business applications, aimed at empowering teams to better respond to changing customer and competitive threats, are already au fait with this idea of using military strategy to guide project... View Details
Keywords: by Euvin Naidoo
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
itself, the "fiscal cliff" in the US, and the politics of the Middle East among them. Many corporate and personal plans are on hold. These may be uncertain times, but... View Details
Keywords: by James Heskett
- 11 May 2011
- Research & Ideas
Building a Better Board
willing to serve." Boards also can make it feel safer for directors to give honest assessments by hiring an outsider to interview each board member individually and aggregate the information for both the board View Details
Keywords: by Carmen Nobel
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
launched a mobile money service, eZ Pay, only 13,000 customers signed up. The CBSL later allowed customers to register without having a bank account and also allowed for remote... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
associate knowledge with editorials, professional and customer reviews, and ratings systems. Expanding fulfillment networks get products to View Details
- 24 Jul 2000
- Research & Ideas
Global Brands: Connecting With Consumers Across Boundaries
"They are like personalities," whose strength is their consistency of quality and service. "They are the source of a reputation that customers can trust," added Jeanette Sarkisian Wagner... View Details
Keywords: by James E. Aisner
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
and licensed to practice radiology in the United States. The data set included 2.7 million scans read by the radiologists for 1,431 customers over a 30-month period. Nearly 85 percent of the scans were CT;... View Details
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
This scenario, inspired by a Harvard Business School case, may ring familiar. It raises an increasingly prevalent, and difficult, management issue: how much information to share and when to share it. You... View Details
Keywords: by Paul Michelman
- 04 Feb 2015
- What Do You Think?
Is There a Stanford-Google-Silicon Valley School of Management?
Summing Up How Transferable is the Google "School of Management"? Responses to this month's column suggest a great deal of respect for what Google's management has been able to achieve, both in terms of a strategy for bringing high-tech services to market... View Details
- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
(with) better-run stores, more satisfied customers and an increase in sales and profits," according to one report. Investors didn't approve. As usual, they took the... View Details
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
scale, these alternative players have the potential to fundamentally change the way in which small businesses access capital, creating greater competition, price transparency, and a better customer... View Details
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
or she will pay. The study, Consumer Protection In An Online World: An Analysis Of Occupational Licensing, is the first to look together at what consumers care about and the effects on demand and metrics of... View Details
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
characters, and through these emotions the characters live inside us, sometimes just for the length of time it takes to read and discuss their story, but often for much, much longer. That means that the... View Details
- October 2008 (Revised June 2010)
- Case
State of Emergency at Mercy Hospital
By: Thomas J. DeLong and Chirag D Shah
Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an... View Details
Keywords: Health Care and Treatment; Knowledge Acquisition; Leadership Development; Behavior; Personal Characteristics; Health Industry
DeLong, Thomas J., and Chirag D Shah. "State of Emergency at Mercy Hospital." Harvard Business School Case 409-048, October 2008. (Revised June 2010.)