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Show Results For
- All HBS Web
(6,937)
- News (1,271)
- Research (4,467)
- Events (116)
- Multimedia (73)
- Faculty Publications (3,110)
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
problem is that these managers don't know what metrics to measure or how to interpret the results. They may collect all manner of plausible marketing-performance metrics, from customer satisfaction to retention, but if these can't be correlated with marketing... View Details
Keywords: by Sean Silverthorne
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
about processing speed. We also have the capacity to store programs in memory without having to access data from the disc. EE: Does a clear-cut strategy exist for achieving success in supply chain management? Raman: To provide a partial... View Details
Keywords: by Staff
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
by research. We know that the quality of the voice is a big driver in how much the end user enjoys the experience,” he says. The solution started to take shape during Sambvani’s tenure at Spotify, where he worked as a data scientist just... View Details
- 01 Mar 2007
- News
Security Chief
concedes.) So he moved on. Parker spent the next five years at Automatic Data Processing, where he turned around an equipment-leasing division and earned a promotion to division vice president. While he was happy to be back in management,... View Details
- 28 Apr 2015
- First Look
First Look: April 28
among those working closely with Japanese employees highlights intergroup contact as a factor in shaping the unearned status gain experience. Supplemental analysis of data gathered from 66 Japanese employees provided the broader... View Details
Keywords: Sean Silverthorne
- 03 May 2011
- First Look
First Look: May 3
field study of a young company in the sustainable cities industry. We examine how company founders, facing the high ambiguity inherent in very early phases of a new industry, formed a strategic goal. Our data show goal formation as a... View Details
Keywords: Sean Silverthorne
- 18 Feb 2021
- Blog Post
SIPs in 2021
Gandhi and Serafeim; the new data spurred their conviction that a SIP would be an ideal vehicle for experimentation. “Climate is a collective action problem,” said Gandhi. “It's no one's immediate problem, but everyone's problem. We saw... View Details
- 01 Jun 2022
- News
June 2022 Alumni and Faculty Books
of life work, behave, and relate to each other. To thrive in a world driven by data and powered by algorithms, we must learn to see, think, and act in new ways. We need to develop a digital mindset. But what does that mean? Some fear it... View Details
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
pioneering software company whose goal was to empower restaurateurs, through the use of data, to enhance the guest experience. Such renowned chefs as Tom Colicchio, Daniel Boulud, and Guy Fieri are using his programs to collect data to... View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
considerably. He went on to earn advanced degrees in biochemistry and management science and immigrated with his new wife, Shainoor, to Vancouver. After a brief stint at a pharmaceutical company (“I’m an entrepreneur; I just didn’t fit”), Khoja took a job in... View Details
Keywords: Julia Hanna
- 01 Jun 2014
- News
Ready for Takeoff
that plane who boarded on time," she says. "But then there is this person who really cannot read. And she is a customer. And we want her on our plane. But how do we teach her how to fly?" The first-time flyer market in Brazil has risen dramatically in recent years. São... View Details
- 07 Aug 2012
- First Look
First Look: August 7
defined as the extent to which an actor's network contacts are connected to one another, affects the initiation and adoption of change in organizations. Using longitudinal survey data supplemented with eight in-depth case studies, we... View Details
Keywords: Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
actions. Combining supermarket scanner data with firm-level financial data, we find evidence that differs from prior literature. Instead of reducing expenditures to boost earnings, soup manufacturers roughly double the frequency and... View Details
Keywords: Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze... View Details
Keywords: Martha Lagace
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
experienced.) The cognitive science shows us is that there are limits to how fast you can drive in the learning.— Dorothy Leonard Walt and I studied mostly companies on the West Coast. Brian studied the incubators here in Boston. Walt and I also went to Asia. So the... View Details
Keywords: by Sean Silverthorne
- 02 Nov 2020
- Blog Post
WE RISE
make more money.” The data back up that philosophy. A 2016 survey of publicly traded companies from the Peterson Institute for International Economics found that the presence of more women in top positions of corporate management... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
where analysis of the facts and data fails to provide a clear answer. Gray areas test managers’ skills and humanity. Badaracco presents a five-question framework offering a way for managers to balance their analytical work with the human... View Details
- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details
- 11 Dec 2012
- First Look
First Look: Dec. 11
suggests that the effect of distance should vanish over time, a hypothesis that we confirm in the data and that distinguishes technology from other flows like goods or investments. We then structurally estimate the model. The parameter... View Details
Keywords: Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
Authors:Ioannis Ioannou and George Serafeim Abstract We examine the effect of mandatory sustainability reporting on several measures of socially responsible management practices. Using data for 58 countries, we show that after the... View Details
Keywords: Sean Silverthorne