Customization and Personalization - Publications - Faculty & Research

22 May 2017
Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

tenure as Chairman of North America at the French luxury goods conglomerate, LVMH Moët Hennessy Louis Vuitton. According to Brown, it’s important for senior executives to possess a combination of what she calls “aesthetic intelligence” View Details

Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism

TeachingInterests

Decision Making Under Uncertainty

By: David E. Bell

Many of the decisions we face are made complicated by having uncertain consequences: how should I set my inventory when I don’t know what demand will be, should I refinance my mortgage when rates might go lower, how big a bet shall I make in a new business, and so... View Details

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

popular then, the globalization of markets (rather than production), because customers everywhere were supposed to increasingly want the same products and services. As a result, Goizueta embarked on a... View Details

Keywords: by Martha Lagace

01 Jan 2005
News

Joseph J. O'Donnell, MBA 1971

most powerful person in Boston-head of a privately held, billion-dollar company he built practically from scratch; friend and advisor to politicians of both parties, from Boston's Democratic Mayor Tom Menino... View Details

01 Dec 2018
News

In My Humble Opinion: Growth Investor

communities.” That realization prompted Bobo to leave his position as a principal at the Carlyle Group and in 2016 launch Project Destined (PD), a social impact vehicle that trains inner-city youth to be active partners in sourcing View Details

Keywords: Julia Hanna

Web

Eligibility | Social Enterprise | Harvard Business School

application deadline, and the committee will assess a candidate's eligibility within that specific year-long period, based on the information provided within the application. Quick self-assessment tip: If you did not receive any HBS... View Details

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

businesses where one person has voting control of the organization and makes most of the key decisions. During this stage, the board, if the company has one at all, is most often composed of other family... View Details

24 Apr 2019
Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

It’s no secret that fierce competition from Amazon puts downward pressure on prices charged by Walmart and other big multichannel retailers for the same items. However, the bigger “Amazon effect” relates not to the prices themselves but... View Details

Keywords: by Roberta Holland; Retail

Blog

Which HBS Executive Education Program is Right For Me?

As a Program Advisor, I really enjoy working with people to help match individuals to the programs that meet their individual learning needs. We currently deliver more than 130 open enrollment and custom... View Details

08 Sep 2008
HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

Profile

Charlotte MacDonald

first semester. Reading and analyzing these leaders forces self-reflection: how would I have handled it? What would’ve been my downfall? What would I do right? Attaching specific persons View Details

Keywords: Consulting

Web

Loeb House | About

The Georgian Revival-style, stucco and brick facility has been repurposed several times and was renovated in the 1960s and again in 1985, when it became the first building on... View Details

Web

Disruptive Innovation Online Course | HBS Online

Now Key Concepts Become fluent in disruptive innovation theory Assess new opportunities and potential threats Discover jobs to be done and develop frameworks to better understand View Details

Web

Climate Impact - Business & Environment

face of changing climate, increasing regulation, labor pressures, and customer demands, farms are under existential threat. Robots have the power to completely transform the farm's "Operating System" from... View Details

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

suggest most accounting errors aren't the result of fraud. Rather, it is unconscious bias that is to blame. Here is a look at those biases, and how they can escalate from a small error of judgment to a big financial nightmare.Rooting out... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

05 Feb 2019
News

The First Five Years: Karan Shah (MBA 2016)

of the largest camshaft manufacturers in the world, serving marquee customers like GM, Ford, Daimler, Porsche, Toyota, and others. “In the two years that I have been at PCL—first as a business development... View Details

Web

Strategy Execution Online Course | HBS Online

to improve strategy execution within your team, department, or organization. “I was impressed by how well the course material fit my personal challenges and goals at work, and... View Details

04 Feb 2013
Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

Are auditors becoming too big to fail? For over a decade, there have been articles and op-eds in the popular and business press arguing that the auditing industry, currently dominated by Deloitte &... View Details

Keywords: by Martha Lagace; Accounting