Employee Performance Management - Publications - Faculty & Research

01 Jun 2024
News

Decoding the Promise and Perils of Generative AI

can veer from routine memos to unexpected management questions to high-stakes strategy development. They wanted to know if GPT-4 could guide entrepreneurs through these disparate tasks. To answer this question, they made the tool... View Details

Keywords: April White

01 Jun 1996
News

Class Acts

both inside and outside the School. For the past four years, he has managed his family's $1.4 million real-estate and service business, successfully turning the company around by restructuring debt, stabilizing the firm's tenant base, and... View Details

17 Apr 2013
Research Event

Conference Challenges Gender Conventions

commemorate the HBS milestone. Beyond moving the overarching topic of women and leadership, speakers examined the role academic research plays and how that research can be used for what Ely termed "a lever for change." “Better lives come through a redesign of... View Details

Keywords: by Maggie Starvish

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

argues that they are "institutionalizing their own irrelevance" by becoming too focused on scientific research that has little connection to business reality. Ten scholars echo Bennis's criticism in the December/ January 2008 issue of the Academy of View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

because of what they did, but because of what they are? That's the question that intrigued Jonas Heese, who recently joined Harvard Business School as an assistant professor in the Accounting and Management unit. While earning his PhD in... View Details

Keywords: by Michael Blanding

01 Sep 2005
News

Making History, Starting Over

stepping down from management responsibilities for Apax, but remaining active,” an understatement that seems fittingly British. Since 2000, Cohen has been increasingly involved in efforts to nurture social investment in disadvantaged... View Details

Keywords: Roger Thompson; Finance

June 2024
Teaching Note

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta

Teaching note for “Skills-First Hiring at IBM,” case no. 422-013. View Details

Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Human Capital; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Societal Protocols; Technology Industry; United States; New York (state, US)

Citation

24 Sep 2024
Research & Ideas

Why Small Businesses Deserve More Credit

could lead to substantial growth.” But new research suggests that small businesses are far more fiscally conservative than banks realize. In fact, firms with up to 10 employees hold back spending on their revolving credit lines to create... View Details

Keywords: by Rachel Layne; Financial Services; Banking

23 May 2019
News

Marla Beck, MBA/MPA 1998

decision to buck the industry standard and invest in employees. “Our business model gives employees a career path,” she says, noting that half of the company’s top managers started as sales associates. As... View Details

Keywords: Susan Young

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

developments. His work examines how "sell-side financial analysts incorporate accounting information in their earnings forecasts, common stock valuations, and investment recommendations." He also analyzes management reporting of... View Details

Keywords: by Ann Cullen; Financial Services

05 Aug 2015
What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

change fast enough for the U.S. to have the workers it needs in any near-term way.” Tema Frank went even further, commenting that “ we are still reliant on the human factor so a lot of potential productivity is wasted through bad View Details

Keywords: by James Heskett; Computer; Technology

01 Jan 2007
News

Hansjörg Wyss, MBA 1965

five-year plan, and I can't analyze things with spreadsheets. I get bored." The same has held true for how Wyss has approached his career. Asked if he ever thought he would spend thirty years building a medical device company into a $2.3 billion organization with some... View Details

23 Dec 2014
First Look

First Look: December 23

Internal Problems By: Sebenius, James K. Abstract—Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and... View Details

Keywords: Carmen Nobel

01 Mar 2025
News

Alumni and Faculty Books

Acumen Award-winning professor, management consultant, and virtual communications expert Andrew Brodsky is here to tell you that, yes, that meeting could have been an email. And that email? Maybe it should have been a voice note.... View Details

27 Jan 2015
First Look

First Look: January 27

health care providers have devoted significant efforts to improve performance regarding patient safety and quality of care. To address the lagging involvement of health care providers in the cost component of the value equation, UCLA... View Details

Keywords: Sean Silverthorne

11 Sep 2007
First Look

First Look: September 11, 2007

Many deliver disappointing performances. Companies can avoid this scenario, contends Joseph Bower in The CEO Within. Drawing on a decade's research (including interviews with leading CEOs) and experience managing the succession process,... View Details

Keywords: Martha Lagace

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

Citation

Educators

Purchase

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

Slaughter, managing director and head of North American real estate investment banking for Morgan Stanley. Some refer to the post-crash era as a paradigm shift for commercial real estate. Others call it a sea change. Whatever the choice... View Details

Keywords: by Roger Thompson; Construction; Real Estate

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

Mr. Smith do?" Today, as management has become more sophisticated, with a wider array of technical theories and tools, detailed analytical questions are the norm. Students still come to class with a recommended decision and... View Details

Keywords: by David A. Garvin

11 Nov 2002
Research & Ideas

Women Entrepreneurs Usher in the Next Generation

they were quite special—which was a risk from other people's point of view. But she didn't see it as all that risky because she knew what they were made of." Swan ran the Latin America channel as general manager before moving to... View Details

Keywords: by Martha Lagace

Publications