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  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

In the early 1990s, both Teradyne and Hewlett-Packard identified new technologies that had enormous potential to cause new-market disruptions. As with most disruptive innovations, these technologies offered View Details
Keywords: by Clark Gilbert; Technology
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

occur, the bankruptcy judge can "cram down" the plan to ensure fair and equitable terms if creditor objections are deemed unreasonable. Through the plan, whose final details are still being worked... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

with stakeholders. The most successful managers strive to be strong communicators and work effectively with key stakeholders. Even some of the successful, long-tenured coaches in our upper quartile... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 12 Sep 2012
  • Research & Ideas

The Unexpected Link Between Cadavers and Careers

jointly decide to donate their bodies to science after they die. In Individuals' Decision to Co-Donate or Donate Alone: An Archival Study of Married Whole Body Donors in... View Details
Keywords: by Carmen Nobel; Education; Health
  • 13 Sep 2004
  • Research & Ideas

Cash and the Woman-Owned Business

Building sufficient cash reserves to launch a business and managing subsequent fundraising are challenges for every entrepreneur, but they are particularly daunting tasks for women. Women often come up short of cash at start-up and, when... View Details
Keywords: by Candida Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene & Myra M. Hart
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

transaction processes of business to supporting individual professionals within the organization. In the mid-1990s, we entered the Network Era manifest by the Internet. Today my colleagues and I are at work... View Details
Keywords: by Staff
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge John D. Macomber: Safety will become a competitive advantage   Companies who serve patrons in person—whether it’s restaurants or airlines or ballparks... View Details
Keywords: by Danielle Kost
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

can often find better solutions through crowdsourcing—inviting experts in various fields to work on complicated problems and provide fresh ideas, Lakhani said. And those crowds don’t necessarily have View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

corporations, which makes no sense today because we want doctors and hospitals to work seamlessly as an integrated practice. Another example is physician certification by state, which means that when the... View Details
Keywords: by Roger Thompson; Health
  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

instance, a manager might hire or disqualify job candidates based on whether they make good eye contact during an interview, just because past candidates who made good eye contact ended up performing well at the company. "So they just decide View Details
Keywords: by Carmen Nobel
  • 22 Aug 2007
  • Research & Ideas

The Hedge Fund as Activist

Managers of public corporations sometimes need to be reminded that they work for shareholders. Without proper monitoring, managers may receive excess compensation or perks, or misuse free cash flow.... View Details
Keywords: by Robin Greenwood; Financial Services
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

Managers think of businesses in their portfolios as question marks (too early to tell), stars, cash cows, and dogs. Entrepreneurs "harvest" the spoils of startups once the rapid growth period is nearing its end. This View Details
Keywords: by James Heskett; Retail
  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

absorb as much communications technology as the culture, training, and mentality of the individuals working in the organization will allow the organization should only absorb as much communications technology as is required View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 26 Mar 2008
  • Sharpening Your Skills

Sharpening Your Skills: Disaster!

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions View Details
  • 03 Nov 2016
  • Op-Ed

Forget About Making College Affordable; Make it a Good Investment

reason is that college graduates who can’t secure college-level employment often settle for non-college jobs. According to U.S. Census American Community Survey data, millions of college graduates with at least a bachelor’s degree View Details
Keywords: by Joseph Fuller; Education
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

travel easily and at relatively low cost, but that (3) as one progresses from high-level to ground-level products and services and from high-level to ground-level know-how, ideas travel less easily. The... View Details
Keywords: by Jim Heskett
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

Aligning Strategy and Sales, to give us a glimpse into how it's done. Working Knowledge: Why is it so important for companies to create a stronger connection between their... View Details
Keywords: by Sean Silverthorne; Retail
  • 28 Oct 2001
  • What Do You Think?

What Can We Expect in the Other War?

most sensitive and talented prospects away? Will work groups be broken into increasingly smaller sizes, typical of the philosophy on which Nucor Steel was built—when a plant reaches a size of roughly two hundred employees, it's time View Details
Keywords: by James Heskett
  • 12 Apr 2018
  • Op-Ed

Op-Ed: The Trouble with Tariffs

side) competing with a lack of an industrial policy (on the US side). Going all the way back to the mid-1980s, the Chinese government has been mapping a pathway for the country View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
  • 06 Sep 2005
  • Research & Ideas

The Best Place for Retirement Funds

allocation rules, we wanted to look at what people were actually doing in their tax-deferred savings accounts. We had each worked with the Federal Reserve Board's Survey of Consumer Finances. This dataset... View Details
Keywords: by Ann Cullen
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