Publications

March 2004 (Revised March 2007)
Case

Provides a context and exercise for introducing retail inventory management, including cost optimization, service-level criteria, and forecasting in single and multiproduct settings. The owner of a single-location paper and paper products store considers the... View Details

Keywords: Management; Expansion; Logistics; Forecasting and Prediction; Pulp and Paper Industry; Retail Industry

Article

Learning and Equilibrium as Useful Approximations: Accuracy of Prediction on Randomly Selected Constant Sum Games

By: Ido Erev, Alvin E. Roth, R. Slonim and Greg Barron

Keywords: Learning; Forecasting and Prediction; Outcome or Result

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08 May 2018
News

How HBS Helped Wolfgang Puck Build a Food Empire

Keywords: Food Services and Drinking Places; Hospitality

01 Jun 2018
News

In My Humble Opinion: Be Our Guest

couldn’t make much of an impact in a huge hotel. Instead, he began inspecting the cleaners’ supervisors. “I learned that you manage just one level down,” he says. “If you don’t, it takes away the opportunity for your direct reports to... View Details

Keywords: Julia Hanna; Hospitality

October 1993 (Revised February 1995)
Case

Dendrite International

By: Frank V. Cespedes and Marie Bell

Dendrite International is a $23 million (1992 revenues) supplier of sales automation software to pharmaceuticals companies in Europe, Japan, and the United States. The firm's strategy has depended on being a full-service supplier to multinational firms. Impending... View Details

Keywords: Accounting Audits; Cost vs Benefits; Forecasting and Prediction; Marketing Strategy; Risk and Uncertainty; Sales; Competitive Advantage; Information Technology Industry; Japan; Europe; United States

30 Nov 2018
What Do You Think?

What’s the Best Administrative Approach to Climate Change?

Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details

Keywords: by James Heskett; Energy

Profile

Nikki Skovran

way to get exposure to a wide range of industries and functions in a short period of time,” she says. Looking ahead, Nikki is not sure whether she will stay in public service work or shift into private business. Either way, she says, HBS will have helped her “have... View Details

Keywords: Nonprofit / Government; Consulting; Entrepreneurship

December 2010
Article

Social Preferences and Strategic Uncertainty: An Experiment on Markets and Contracts

This paper reports a three-phase experiment on a stylized labor market. In the first two phases, agents face simple games, which we use to estimate subjects' social and reciprocity concerns. In the last phase, four principals compete by offering agents a contract from... View Details

Keywords: Strategy; Risk and Uncertainty; Markets; Contracts; Decisions; Distribution; Labor; Game Theory

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October 1990 (Revised June 1993)
Case

Taxing Situations: Two Cases on Income Taxes and Financial Reporting

By: William J. Bruns Jr.

Two whimsical situations are described to provide illustrations of situations where income taxes paid differ from the income tax expense that might be included in financial reports. In addition to illustrating that financial reported income may differ from taxable... View Details

Keywords: Taxation; Accounting Audits; Financial Statements; Financial Reporting; Decisions; Accounting Industry; Financial Services Industry

26 Oct 2016
Blog Post

From Product Development to Business School

impressions in nearly every decision I make both personally and professionally. This summer I joined Target as a Buyer to try out merchandising and retailing, hopping over to the other side of the table from... View Details

Profile

Joseph Blair

right or wrong answers, so I knew I needed to learn how to effectively make decisions with incomplete information. The HBS case method has helped me improve dramatically in this area. How has your overall... View Details

Keywords: Entrepreneurship; Venture Capital / Private Equity; Financial Services; Retail

2011
Article

A Choice Prediction Competition for Social Preferences in Simple Extensive Form Games: An Introduction

By: Eyal Ert, Ido Erev and Alvin E. Roth

Two independent, but related, choice prediction competitions are organized that focus on behavior in simple two-person extensive form games: one focuses on predicting the choices of the first mover and the other on predicting the choices of the second mover. The... View Details

Keywords: Forecasting and Prediction; Behavior; Decision Choices and Conditions; Competition; Motivation and Incentives; Game Theory; Fairness